| Tier 1 | Test-based Consumption Custom pricing Includes - Unlimited users across the enterprise
- Full access to the UserTesting platform
- Best for organizations getting started with human insights
- Flexible contracts
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| Tier 2 | Team-based Unlimited Custom pricing Includes - Unlimited tests within Fair Use scope
- Full access to the UserTesting platform
- Best for scaling across multiple departments
- Predictable contracts
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| Tier 3 | Includes - Global participant panel across 60+ countries
- Enterprise-grade security and compliance
- Test builder and template gallery
- Unmoderated tests
- Moderated, Live Conversation
- Test plan and audience management
- Advanced demographic filters
- Interactive path flows and click maps
- Sentiment analysis
- Unlimited workspaces
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| Tier 4 | UltimatePopular Custom pricing Includes - Everything in Advanced
- AI-powered analysis and insights automation
- Smart tags
- Insights Hub and AI-powered Insight Discovery
- Card sorting and tree testing
- Onboard and manage custom audiences
- Secure prototype hosting
- Approval flow
- Premier Support with 30-minute Power Sessions
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| Tier 5 | Includes - Everything in Ultimate
- Team-based unlimited testing
- Industry-leading custom insights services
- Premium onboarding
- Insights strategy
- Insights delivery
- Custom audience sourcing
- Premier Support+ with dedicated consultant
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