Skip to main content
CompareTiers
Compare Now
Communication

CloudTalk vs Mattermost: Pricing Comparison 2026

Side-by-side pricing comparison of CloudTalk and Mattermost. See all plans, features, and costs at a glance.

Bottom line: CloudTalk starts at $19/mo and Mattermost starts at Custom pricing. Compare all 8 pricing tiers side by side.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026
Try CloudTalk freeAffiliateTry Mattermost free

CloudTalk vs Mattermost: Quick Pricing Facts

FeatureCloudTalkMattermost
Starting Price$19/moCustom pricing
Number of Plans44
Free TierNoYes
Pricing Modelper-seatopen-source
Annual DiscountN/AN/A

CloudTalk and Mattermost are both priced at $19/mo, making them equally accessible Communication tools. Together they offer 8 pricing plans with 61 features compared, so the best choice comes down to which features match your needs.

Mattermost stands out with a free plan for getting started. CloudTalk uses per-seat pricing while Mattermost uses open-source pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Communication needs.

Pricing Plans
CloudTalk
CloudTalk
Try it freeAffiliate
Mattermost
Mattermost
Try it free
Tier 1
Lite
$19/month
$19 / year
Includes
  • Unlimited US & Canada calls
  • International numbers (160+ countries)
  • Call recording
  • IVR
  • Voicemail
  • Call flow designer
  • Automatic call distribution
Start with Lite
Free
$0/monthCheapest
Includes
  • Limited-use edition of Enterprise Advanced for technical evaluation
Start with Free
Tier 2
Starter
$25/monthCheapest
$25 / year
Includes
  • Everything in Lite
  • SMS/MMS
  • Click to call
  • Integrations (HubSpot, Pipedrive)
  • Open API
  • Real-time dashboard
  • Skill-based routing
Start with Starter
Professional
Custom pricing
Includes
  • Channel-based collaboration
  • Messaging, file sharing, and link and file previews across device platforms
  • 1:1 audio calls and screen sharing
  • Threaded discussions
  • Core search up to 3 million posts
  • Custom branding, themes, and emojis
  • Multi-team collaboration
  • Guest accounts
  • Single sign-on
  • Professional Support
Start with Professional
Tier 3
Essential
$29/monthCheapest
$29 / year
Includes
  • Everything in Starter
  • WhatsApp integration
  • Power dialer
  • Smart dialer
  • Call monitoring
  • Analytics
  • Salesforce integration
Start with Essential
Enterprise
Custom pricing
Includes
  • Everything in Professional, Plus:
  • Agentic Platform
  • Real-time channel briefing
  • AI-enhanced Search and RAG
  • Video Integrations
  • Federated Communications
  • Workflow automation
  • Compliance export and eDiscovery automation
  • Scale to 50,000 concurrent users
  • Enterprise Support
  • U.S. Based Premier Support
Start with Enterprise
Tier 4
ExpertPopular
$49/monthCheapest
$49 / year
Includes
  • Everything in Essential
  • Salesforce full integration
  • Predictive dialer
  • Real-time analytics
  • Custom onboarding
  • Premium support
  • SLA guarantees
Start with Expert
Enterprise Advanced
Custom pricing
Includes
  • Everything in Enterprise, Plus:
  • Security-Optimized Mobility
  • Mobile Data-at-Rest Encryption
  • Zero Trust Security
  • Dynamic Attribute Based Access Controls
  • Automatic channel translations
  • Scale to 200,000 concurrent users
  • Dedicated write-through caching
  • Air-gapped Deployment
  • Mobile Screenshot Prevention
  • Mission Partner Environments
Start with Enterprise Advanced

Swipe to compare plans →

CloudTalk

AI-powered business communication software for sales and support teams with VoIP calling, IVR, and CRM integrations.

View all CloudTalk plans

Mattermost

Open-source self-hosted team messaging platform

View all Mattermost plans
Our Pick

Mattermost

Mattermost offers a free plan.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Mattermost

Try Mattermost free

Which Should You Choose?

Choose CloudTalk if:

  • •You prioritize CloudTalk's user experience and interface over price (both tools are similarly priced)
  • •You prefer CloudTalk's per-seat model with its 4-tier structure
  • •CloudTalk's focused feature set keeps your team in control without tool bloat

Choose Mattermost if:

  • •You need a free plan with Limited-use edition of Enterprise Advanced for technical evaluation—Mattermost offers no-cost access with no credit card required
  • •You want more features built-in—Mattermost offers 5 additional features across its plans
  • •Your team needs custom enterprise pricing—Mattermost offers negotiated terms for large deployments

Mattermost offers a free plan [1], eliminating the cost barrier for evaluation, while CloudTalk requires paid subscription from the start. This gives Mattermost a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Mattermost's free tier, upgrading to a paid plan at approximately Custom pricing provides substantial additional functionality. Compare this pricing path against CloudTalk's tiering starting at $19/mo to assess total cost of ownership over 12 months. Mattermost's 4 tiers provide flexibility at different budgets, while CloudTalk's 4 tiers structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Mattermost is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.

Best choice: CloudTalk

Try CloudTalk free
ShareShare

Frequently Asked Questions: CloudTalk vs Mattermost

How many pricing plans does CloudTalk have vs Mattermost?
CloudTalk offers 4 pricing plans, while Mattermost offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does CloudTalk or Mattermost offer a free plan?
Mattermost offers a free plan, while CloudTalk does not. If budget is a concern, Mattermost lets you get started at no cost.
Can I save money by paying annually for CloudTalk or Mattermost?
Both CloudTalk and Mattermost offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular CloudTalk plan?
The Expert plan is CloudTalk's most popular tier, priced at $49/mo. Key features include Everything in Essential, Salesforce full integration, Predictive dialer.
Does CloudTalk or Mattermost offer custom enterprise pricing?
Mattermost offers a custom-priced enterprise tier for larger teams. CloudTalk lists all its pricing publicly.
What pricing models do CloudTalk and Mattermost use?
CloudTalk uses a per-seat pricing model, while Mattermost uses open-source pricing. The right model depends on your team size and usage patterns.
How do CloudTalk and Mattermost compare for Communication?
Both CloudTalk and Mattermost are Communication tools. CloudTalk offers 4 plans starting at $19/mo, while Mattermost offers 4 plans starting at Custom pricing. Review the feature breakdowns above to see which better fits your Communication needs.

Sources

  1. CloudTalk Official Pricing— Vendor pricing page
  2. Mattermost Official Pricing— Vendor pricing page

Related Articles

Best Communication Tools Pricing Compared (2026)

Communication tool pricing: Slack ($8.25-12.50/user), Teams ($4-12.50/user w/ 365), Discord (free), Zoom ($16/host), Google Meet (free), Loom ($8-25/user). Comparison guide.

Track Price Changes

Get notified when pricing changes for these tools.

See all CloudTalk alternativesSee all Mattermost alternativesCommunicationCompare more tools