Mattermost Pricing Plans and Tiers
Open-source self-hosted team messaging platform
Pricing last verified: March 10, 2026
Get an AI breakdown of Mattermost's hidden costs, real cost at 10 and 50 seats, and negotiation angles.
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Pricing Analysis
Mattermost's pricing strategy is one of the purest expressions of the open-source model in team collaboration. The free self-hosted tier provides complete messaging with no artificial gates, allowing organizations to run Mattermost indefinitely at zero licensing cost. Commercial tiers at $10/user/month exist for enterprise administration, compliance, and support.
The $10/user/month Professional tier splits the difference between Slack's $8.75 and Teams' effective $6 bundled rate. But Mattermost's real advantage is deployment flexibility. Organizations in defense, healthcare, and government often cannot use cloud messaging due to data sovereignty or air-gapped requirements.
Mattermost's open-source model creates an unusual funnel where the largest deployments often start as unauthorized installations by engineering teams. Mattermost's sales team converts shadow IT into commercial contracts by selling compliance and SSO features the shadow deployment lacks.
Strengths
- Fully functional free self-hosted tier with no user limits gives organizations complete control over data and deployment.
- Self-hosting and air-gapped capabilities serve regulated industries where cloud messaging is prohibited.
- Open-source extensibility with plugins allows customization that closed-source competitors cannot match.
Considerations
- Self-hosting requires DevOps expertise for deployment, upgrades, and patching - a hidden cost that can exceed licensing fees.
- Network effects work against Mattermost: Slack and Teams benefit from ubiquity, while Mattermost instances are isolated by design.
Engineering teams and regulated organizations that require self-hosted messaging with full data sovereignty.
Mattermost's free tier is not a lead generation tactic - it's a viable product that drives commercial revenue only when organizations need enterprise compliance features.
Best choice: Mattermost
Pricing Plans (4)
Professional
- ✓Channel-based collaboration
- ✓Messaging, file sharing, and link and file previews across device platforms
- ✓1:1 audio calls and screen sharing
- ✓Threaded discussions
- ✓Core search up to 3 million posts
- ✓Custom branding, themes, and emojis
- ✓Multi-team collaboration
- ✓Guest accounts
- ✓Single sign-on
- ✓Professional Support
Enterprise
- ✓Everything in Professional, Plus:
- ✓Agentic Platform
- ✓Real-time channel briefing
- ✓AI-enhanced Search and RAG
- ✓Video Integrations
- ✓Federated Communications
- ✓Workflow automation
- ✓Compliance export and eDiscovery automation
- ✓Scale to 50,000 concurrent users
- ✓Enterprise Support
- ✓U.S. Based Premier Support
Enterprise Advanced
- ✓Everything in Enterprise, Plus:
- ✓Security-Optimized Mobility
- ✓Mobile Data-at-Rest Encryption
- ✓Zero Trust Security
- ✓Dynamic Attribute Based Access Controls
- ✓Automatic channel translations
- ✓Scale to 200,000 concurrent users
- ✓Dedicated write-through caching
- ✓Air-gapped Deployment
- ✓Mobile Screenshot Prevention
- ✓Mission Partner Environments
How does Mattermost pricing compare?
See how Mattermost's 4 pricing plans stack up against similar Communication tools.
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Sources
- Mattermost Official Pricing- Vendor pricing page
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