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New Relic

New Relic Pricing Plans & Tiers

Full-stack observability platform with generous free tier

Dev Toolsusage-basedFrom $0/mo

Pricing last verified: March 16, 2026

Data compiled by Arthur Jacquemin, Founder & Lead Analyst
Updated March 16, 2026
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Pricing Analysis

New Relic's radical 2020 pivot to user-based pricing with free data ingestion fundamentally challenged observability economics. Where Datadog charges per-host or per-trace (consumption-based), New Relic flipped the model: ingest unlimited data (up to 100GB/month free) and charge only for full-platform users ($0.99/user/day or ~$25-30/user/month). This inverts incentives: teams ingesting massive log volumes (Datadog's revenue driver) pay nothing for ingestion on New Relic, shifting pricing from 'what you measure' to 'who uses it.' A team with a single platform user accessing infrastructure, APM, logs, and RUM pays $25-30/month; the same team on Datadog pays $500-1500+/month depending on usage. New Relic's model is a pricing shock to Datadog incumbents accustomed to consumption-based cost scaling.

The full-platform-user vs. basic-user distinction is New Relic's hidden tier system. Full-platform users ($0.99/user/day) access all data and alerts; basic users (free) view dashboards but cannot modify alerts or create new searches. A team of 50 engineers where only 5 actively instrument and optimize monitoring can deploy 45 basic users (free) and 5 full-platform users ($5/day × 5 = $25/day ≈ $750/month). This per-engineer separation creates cost efficiency advantages over per-seat tools but requires organizational discipline—teams not policing user types face bill creep as engineers create accounts.

Strengths

  • 100GB/month free data ingestion eliminates consumption-based overages and creates predictable budgets, fundamentally undercutting Datadog's variable costs for log-heavy deployments.
  • Basic user tier (free, read-only) enables unlimited engineers to access dashboards without triggering per-seat costs, making observability accessible across organizations without inflating headcount-based budgets.
  • Full-platform-user pricing ($0.99/user/day) is transparent and aligned with engineer FTE costs, making observability budgets easier to justify and forecast than Datadog's trace/log/session metering.

Considerations

  • Free data ingestion (100GB/month) creates ceiling effects—teams exceeding ingestion limits pay $0.30/GB overage, which can spike bills for unexpected traffic. The threshold of 100GB is arbitrary and doesn't communicate cost trajectory.
  • Basic user tier's read-only restrictions create usability friction for engineering teams—creating custom dashboards or investigating anomalies requires full-platform access, incentivizing unnecessary full-platform upgrades.
  • New Relic's user-based model still penalizes large engineering teams relative to Datadog's consumption model. A 100-engineer team with all full-platform users costs $30K+/month on New Relic vs. Datadog's $800-2000/month based on usage patterns.
Ideal For

Organizations with high log volumes and data-heavy observability requirements (New Relic's 100GB free tier absorbs cost), teams with large engineering organizations wanting to provide visibility to all engineers at predictable cost, companies avoiding Datadog lock-in.

Pricing Takeaway

New Relic's user-based model with free ingestion undercuts Datadog by 70%+ for data-heavy deployments, but penalizes large teams relative to Datadog's consumption-based approach.

Best choice: New Relic

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Pricing Plans (4)

Free

$0/mo
  • ✓100 GB data ingest i
  • ✓Automatic logs obfuscation i
  • ✓Unlimited basic
  • ✓One free full platform user
  • ✓Access to 50+ capabilities
  • ✓Data retention
Start with Free

Standard

Custom
  • ✓Limited to 5 full platform users
  • ✓Ticketed support availability
  • ✓2 business days support response SLA
  • ✓SAML single sign-on
Start with Standard

Pro

Custom
  • ✓Unlimited full platform users.
  • ✓Commitment options i
  • ✓2-hour critical initial support response SLA
  • ✓Data Plus eligibility i
  • ✓Optional: Full consumption pricing with no user licenses
Start with Pro

Enterprise

Custom
  • ✓FedRAMP Moderate and HIPAA eligibility with Data Plus
  • ✓Priority ticket routing
  • ✓1-hour critical initial support response SLA
  • ✓Optional: Full consumption pricing with no user licenses
Start with Enterprise

How does New Relic pricing compare?

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Frequently Asked Questions

How much does New Relic cost per month?
New Relic pricing is based on data ingested. The free tier includes up to 100GB of data per month. After that, Standard pricing is $0.30/GB ingested, Pro is $0.50/GB, and Enterprise negotiates custom rates. A team ingesting 500GB/month on Standard pays roughly $150/month in total ($0 free + $120 overage).
Is New Relic free for small teams?
New Relic's free tier is generous — 100GB/month of data ingestion with full access to dashboards, alerts, and the core platform. For small applications generating under 100GB/month (most startups), New Relic is fully free indefinitely. This makes it more accessible than Datadog, which offers only a 14-day trial.
What is the difference between New Relic Standard and Pro?
New Relic Pro increases data retention (30 days vs 8 days on Standard) and adds advanced analytics features like anomaly detection. For most teams, Standard at $0.30/GB is sufficient. Pro at $0.50/GB is rarely justified unless you need long-term historical trend analysis or advanced AI-powered insights.
How does New Relic compare to Datadog for APM?
Both offer Application Performance Monitoring, but pricing differs significantly. New Relic's free tier (100GB/month) covers most small-to-medium APM use cases at zero cost. Datadog requires paid tier from day one. For teams monitoring under 50 microservices, New Relic's free tier is typically cheaper; for enterprises with complex distributed systems, Datadog's advanced features may justify the cost.
Do New Relic's annual plans save money?
Yes — New Relic offers 15-20% savings on annual commits compared to monthly billing. A team on monthly Standard ($0.30/GB) might lock in $0.25/GB for a 12-month contract. For predictable ingestion, annual contracts provide budget certainty and moderate savings.
Does New Relic charge for team members or seats?
New Relic has a free 'user' model — you can have unlimited team members on free and paid tiers without per-seat charges. The only meter is data ingestion. This makes New Relic significantly cheaper than Datadog or other seat-based tools for large teams.

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Sources

  1. New Relic Official Pricing— Vendor pricing page

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