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Otter.ai

Otter.ai Pricing Plans & Tiers

AI meeting transcription and note-taking assistant

CommunicationfreemiumFrom $16.99/mo

Pricing last verified: March 16, 2026

Data compiled by Arthur Jacquemin, Founder & Lead Analyst
Updated March 16, 2026
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Pricing Analysis

Otter.ai's Basic tier (free) offers 300 monthly transcription minutes and limited AI summaries—generous enough for solo professionals but constraining for teams conducting 5+ meetings/month. Pro tier ($8.33/mo = $100/year, POPULAR) raises monthly allotment to 1,200 minutes and removes AI summary limits.

Business tier ($19.99/mo, POPULAR) is positioned alongside Pro as POPULAR, suggesting Otter cannot differentiate clear winner between $100/year and $240/year tiers. The parallel POPULAR badges create choice paralysis.

Enterprise tier (custom pricing) bundles CRM integrations (Salesforce, HubSpot) and voice agents—positioning Otter as sales team productivity tool beyond transcription, competing with Fathom and Grain.

Strengths

  • Basic tier with 300 monthly minutes is sufficient for solo consultants and freelancers—low adoption friction.
  • Pro tier at $8.33/mo ($100/year) is positioned POPULAR and competitively priced against Fireflies, Grain, and tl;dv.
  • Business tier's custom AI workflows and CRM integration create clear ROI for sales and customer success organizations.

Considerations

  • Pro and Business tiers are both marked POPULAR, creating confusion—are they equally adopted or is Otter hedging on positioning?
  • 1,200 monthly minutes on Pro tier is 40 minutes/day—sufficient for two 20-minute meetings. Heavy meeting users exceed limits immediately.
  • Business tier at $19.99/mo requires meeting volume to justify cost relative to Grain ($29/mo) or Fathom ($34/mo) offering expanded CRM integration.
Ideal For

Sales teams and professionals conducting 5–10 recorded meetings weekly who need transcription with custom AI workflows and CRM field sync.

Pricing Takeaway

Otter.ai monetizes meeting transcription through Pro tier ($100/year for 1,200 minutes) and team intelligence (Business tier, $240/year), with two POPULAR tiers creating positioning ambiguity.

Best choice: Otter.ai

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Pricing Plans (4)

Basic

Custom
Start with Basic

Pro

$17/mo
Start with Pro

Business

$3024/mo
Start with Business

Enterprise

Custom
Start with Enterprise

How does Otter.ai pricing compare?

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Frequently Asked Questions

How much does Otter.ai cost?
As of March 2026, Plans for Otter.ai begin at $16.99/mo and scale across 4 tiers. The tool uses freemium pricing.
Does Otter.ai offer a free plan?
As of March 2026, Otter.ai does not have a free tier. The lowest-cost option is $16.99/mo, which provides a budget-friendly entry point for smaller organizations.
What pricing model does Otter.ai use?
As of March 2026, Otter.ai uses a freemium pricing model. This means you pay based on the tier that matches your team's requirements, which helps you scale costs as your team grows.
Does Otter.ai offer enterprise or custom pricing?
As of March 2026, Otter.ai provides a Basic plan with custom pricing for larger organizations. Reach out to Otter.ai's sales team to get pricing based on your requirements.

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Sources

  1. Otter.ai Official Pricing— Vendor pricing page

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