Aircall vs Element (Matrix): Pricing Comparison 2026
Side-by-side pricing comparison of Aircall and Element (Matrix). See all plans, features, and costs at a glance.
Bottom line: Aircall starts at $1/mo and Element (Matrix) starts at Custom pricing. Compare all 28 pricing tiers side by side.
Last updated: June 4, 2026
Aircall - Aircall offers a free plan, offers 25 tiers vs 3.
Aircall vs Element (Matrix): Quick Pricing Facts
| Feature | Aircall | Element (Matrix) |
|---|---|---|
| Starting Price | $1/mo | Custom pricing |
| Number of Plans | 25 | 3 |
| Free Tier | Yes | No |
| Pricing Model | per-seat | open-source |
| Annual Discount | N/A | N/A |
Aircall and Element (Matrix) are both priced at $1/mo, making them equally accessible Communication tools. Together they offer 28 pricing plans with 15 features compared, so the best choice comes down to which features match your needs.
Aircall stands out with a free plan for getting started. Aircall uses per-seat pricing while Element (Matrix) uses open-source pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Communication needs.
| Pricing Plans |  Aircall Try freeAffiliate |  Element (Matrix) Try free |
|---|---|---|
| Tier 1 | Minimum number of users Custom pricing | Community. Custom pricing Includes
|
| Tier 2 | 3 $3/monthCheapest | Enterprise. Custom pricing Includes
|
| Tier 3 | 25 $25/monthCheapest | Sovereign. Custom pricing Includes
|
| Tier 4 | Max number of teams Custom pricing | - |
| Tier 5 | Unlimited Custom pricing | - |
| Tier 6 | Phone number included in the plan Custom pricing | - |
| Tier 7 | 1 local or toll-free $1/monthCheapest | - |
| Tier 8 | Price of each additional number, per month Custom pricing | - |
| Tier 9 | 6€ $6/monthCheapest | - |
| Tier 10 | Inbound calls & internal calls (Toll-free excluded) $0/monthCheapest | - |
| Tier 11 | Outbound calls - domestic Custom pricing | - |
| Tier 12 | 1000 mins / user / month** $1000/monthCheapest | - |
| Tier 13 | Unlimited** Custom pricing | - |
| Tier 14 | Outbound calls - international Custom pricing | - |
| Tier 15 | Contact us for rates and bundle Custom pricing | - |
| Tier 16 | Unlimited* Custom pricing | - |
| Tier 17 | SMS and MMS business text messaging - domestic Custom pricing | - |
| Tier 18 | ***US, Canada, UK, Australia, France, Germany: contact us for rates Custom pricing | - |
| Tier 19 | Access to call recordings Custom pricing | - |
| Tier 20 | Up to 1 year (by request, 6 months available in Dashboard) Custom pricing | - |
| Tier 21 | Unlimited (by request, 6 months available in Dashboard) Custom pricing | - |
| Tier 22 | Analytics data Custom pricing | - |
| Tier 23 | Up to 6 months (Basic Analytics) $6/monthCheapest | - |
| Tier 24 | Up to 6 months (Basic and Advanced Analytics) $6/monthCheapest | - |
| Tier 25 | Unlimited (Analytics+) Custom pricing | - |
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Ready to get started? Try either tool free — no credit card required.
Aircall
Cloud-based business phone and VoIP solution for sales and support teams
View all Aircall plansElement (Matrix)
Secure decentralized messaging built on the Matrix protocol
View all Element (Matrix) plansFrequently Asked Questions: Aircall vs Element (Matrix)
How many pricing plans does Aircall have vs Element (Matrix)?
Does Aircall or Element (Matrix) offer a free plan?
Does Aircall or Element (Matrix) offer custom enterprise pricing?
What pricing models do Aircall and Element (Matrix) use?
How do Aircall and Element (Matrix) compare for Communication?
Sources
- Aircall Official Pricing- Vendor pricing page
- Element (Matrix) Official Pricing- Vendor pricing page
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