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Communication

CloudTalk vs Fireflies.ai: Pricing Comparison 2026

Side-by-side pricing comparison of CloudTalk and Fireflies.ai. See all plans, features, and costs at a glance.

Bottom line: Fireflies.ai starts at $18/mo, making it $1/mo cheaper than CloudTalk ($19/mo). Fireflies.ai offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

CloudTalk vs Fireflies.ai: Quick Pricing Facts

FeatureCloudTalkFireflies.ai
Starting Price$19/mo$18/mo
Number of Plans44
Free TierNoYes
Pricing Modelper-seatfreemium
Annual DiscountN/AN/A

Fireflies.ai is the more affordable option, starting at $18/mo compared to CloudTalk's $19/mo. Both are Communication tools with 8 combined pricing plans and 73 features compared. At comparable tiers, the monthly price difference is $20.

Fireflies.ai stands out with a free plan for getting started. CloudTalk uses per-seat pricing while Fireflies.ai uses freemium pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Communication needs.

Pricing Plans
CloudTalk
CloudTalk
Try it freeAffiliate
Fireflies.ai
Fireflies.ai
Try it free
Tier 1
Lite
$19/month
$19 / year
Includes
  • Unlimited US & Canada calls
  • International numbers (160+ countries)
  • Call recording
  • IVR
  • Voicemail
  • Call flow designer
  • Automatic call distribution
Start with Lite
Free
$0/monthCheapest
Includes
  • Unlimited transcription*
  • Limited AI summaries
  • 800 mins of storage/seat
  • Zoom, GMeet, Teams, +more
  • Transcription in 100+ languages
  • Real-time notes & live transcriptions
  • Meeting search
  • AskFred: AI assistant
  • Upload audio/video file
  • Mobile app (Android, iOS)
  • Chrome extension
  • API access
Start with Free
Tier 2
Starter
$25/month
$25 / year
Includes
  • Everything in Lite
  • SMS/MMS
  • Click to call
  • Integrations (HubSpot, Pipedrive)
  • Open API
  • Real-time dashboard
  • Skill-based routing
Start with Starter
Pro
$18/monthCheapest
Includes
  • Unlimited transcription
  • Unlimited AI summaries
  • 8,000 mins of storage/seat
  • Download transcripts, summaries, recordings
  • Personal Assistant
  • Talk-time analytics
  • AI Skills
  • Voice Agents
  • 20 AI credits
  • Action items & task Manager
  • Unlimited integrations
Start with Pro
Tier 3
Essential
$29/monthCheapest
$29 / year
Includes
  • Everything in Starter
  • WhatsApp integration
  • Power dialer
  • Smart dialer
  • Call monitoring
  • Analytics
  • Salesforce integration
Start with Essential
BusinessPopular
$29/monthCheapest
Includes
  • Unlimited transcription
  • Unlimited AI summaries
  • Unlimited storage
  • Video recording
  • Multi-language Mode
  • Conversation intelligence
  • Team analytics (for admins)
  • 30 AI credits
  • User groups
Start with Business
Tier 4
ExpertPopular
$49/month
$49 / year
Includes
  • Everything in Essential
  • Salesforce full integration
  • Predictive dialer
  • Real-time analytics
  • Custom onboarding
  • Premium support
  • SLA guarantees
Start with Expert
Enterprise
$39/monthCheapest
Includes
  • Unlimited transcription
  • Unlimited AI summaries
  • Unlimited storage
  • Rules engine
  • SSO
  • SCIM
  • HIPAA compliance
  • Private storage
  • Custom data retention
  • Transcript + Summary only mode
  • 50 AI credits
  • Super admin role
  • Dedicated account manager
Start with Enterprise

Swipe to compare plans →

CloudTalk

AI-powered business communication software for sales and support teams with VoIP calling, IVR, and CRM integrations.

View all CloudTalk plans

Fireflies.ai

AI meeting assistant that records and transcribes meetings

View all Fireflies.ai plans
Our Pick

Fireflies.ai

Fireflies.ai offers a free plan, starts at $1/mo lower ($18/mo vs $19/mo).

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Fireflies.ai

Try Fireflies.ai free

Which Should You Choose?

Choose CloudTalk if:

  • You prioritize CloudTalk's user experience and interface over price (both tools are similarly priced)
  • You prefer CloudTalk's per-seat model with its 4-tier structure
  • CloudTalk's focused feature set keeps your team in control without tool bloat

Choose Fireflies.ai if:

  • You want lower per-user costs—Fireflies.ai starts at $18/mo, saving $1/mo compared to CloudTalk at $19/mo
  • You need a free plan with Unlimited transcription*, Limited AI summaries—Fireflies.ai offers no-cost access with no credit card required
  • You want more features built-in—Fireflies.ai offers 17 additional features across its plans

Fireflies.ai is the more affordable choice [1], starting at $18/mo compared to CloudTalk's $19/mo. For a 50-person team on paid plans, this translates to Fireflies.ai saving approximately $50/month. Fireflies.ai offers 4 pricing tiers compared to CloudTalk's 4, giving you more granular control over scaling costs as your team grows. Across all tiers, Fireflies.ai provides 45 total features versus 28 for CloudTalk, offering a richer feature set depending on your specific needs. If controlling SaaS spend is a priority, Fireflies.ai offers the better cost-to-value ratio. Consider CloudTalk only if its unique capabilities directly address a gap Fireflies.ai cannot fill.

Best choice: CloudTalk

Try CloudTalk free
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Frequently Asked Questions: CloudTalk vs Fireflies.ai

Which is cheaper, CloudTalk or Fireflies.ai?
As of March 2026, Fireflies.ai starts at a lower price point. CloudTalk starts at $19/mo while Fireflies.ai starts at $18/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does CloudTalk have vs Fireflies.ai?
CloudTalk offers 4 pricing plans, while Fireflies.ai offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does CloudTalk or Fireflies.ai offer a free plan?
Fireflies.ai offers a free plan, while CloudTalk does not. If budget is a concern, Fireflies.ai lets you get started at no cost.
Can I save money by paying annually for CloudTalk or Fireflies.ai?
Both CloudTalk and Fireflies.ai offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular CloudTalk plan?
The Expert plan is CloudTalk's most popular tier, priced at $49/mo. Key features include Everything in Essential, Salesforce full integration, Predictive dialer.
What is the most popular Fireflies.ai plan?
The Business plan is Fireflies.ai's most popular tier, priced at $29/mo. Key features include Unlimited transcription, Unlimited AI summaries, Unlimited storage.
What pricing models do CloudTalk and Fireflies.ai use?
CloudTalk uses a per-seat pricing model, while Fireflies.ai uses freemium pricing. The right model depends on your team size and usage patterns.

Sources

  1. CloudTalk Official PricingVendor pricing page
  2. Fireflies.ai Official PricingVendor pricing page

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