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Dixa vs Feature Upvote: Pricing Comparison 2026

Side-by-side pricing comparison of Dixa and Feature Upvote. See all plans, features, and costs at a glance.

Bottom line: Feature Upvote starts at $49/mo, making it $40/mo cheaper than Dixa ($89/mo). Neither offers a free plan.

Last updated: August 24, 2026

Data compiled by Arthur Jacquemin
Updated August 24, 2026
Try Dixa freeTry Feature Upvote freePrice updated 5d agoPrice updated 5d ago

Dixa vs Feature Upvote: Quick Pricing Facts

FeatureDixaFeature Upvote
Starting Price$89/mo$49/mo
Number of Plans33
Free TierNoNo
Pricing Modelper-seatflat
Annual DiscountN/AN/A

Feature Upvote is the more affordable option, starting at $49/mo compared to Dixa's $89/mo. Both are Customer Support tools with 6 combined pricing plans and 60 features compared.

Dixa uses per-seat pricing while Feature Upvote uses flat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Feature Upvote
Feature Upvote
Try free
Tier 1
Growth
$89/month
Includes
  • Contact Center (Phone, Email, Forms, Chat, Social)
  • Knowledge Base
  • AI Agent (Mim)
  • Intelligent Routing
  • IVR
  • Call Recording
  • Customer Callback, Voicemail
  • Service Level Agreements
  • Agents Teams & Custom Workloads
  • Native Shopify, Klaviyo, +35 integrations
Indie
$49/monthCheapest
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Same day support
Tier 2
UltimatePopular
$139/month
Includes
  • Everything in Growth
  • Routing with External Data
  • Knowledge-Centered Service AI
  • Standard AI Intent Detection AI
  • Advanced Automations
  • Skills-Based Routing
  • Sandbox Access
  • 3rd-party AI Integrations AI
Standard
$99/monthCheapest
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Priority support
Tier 3
Prime
$179/monthCheapest
Includes
  • Everything in Ultimate
  • SSO (Single Sign-On)
  • Advanced AI Intent Detection AI
  • Advanced Insights AI
  • Custom User Roles
  • Auto Redaction
  • Multiple Organizations
  • Queue & Claim Restrictions
  • Enterprise API Limits
  • Outbound Email Templates
Enterprise
Custom pricing
Includes
  • Contact us if you need any of these:
  • Pricing for more than 10 boards
  • Security audit
  • Custom T&Cs
  • Custom Data Processing Agreement
  • Payment via reseller

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Dixa

Conversational customer service platform

View all Dixa plans

Feature Upvote

Simple feature request voting board for products

View all Feature Upvote plans

Which Should You Choose?

Choose Dixa if:

  • You need an omnichannel customer support platform
  • You want routing, SLA management, and agent performance analytics
  • Your team handles inbound customer support at scale

Choose Feature Upvote if:

  • You only need a product feedback voting board
  • You want a lightweight tool for collecting feature requests
  • Your goal is product direction, not support operations

Feature Upvote is a simple product feedback board. Dixa is an enterprise omnichannel support platform. These tools are in different categories - one collects product ideas, the other manages customer support operations. A SaaS company may use both, but they serve different teams.

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Frequently Asked Questions: Dixa vs Feature Upvote

Which is cheaper, Dixa or Feature Upvote?
As of August 2026, Feature Upvote starts at a lower price point. Dixa starts at $89/mo while Feature Upvote starts at $49/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Dixa have vs Feature Upvote?
Dixa offers 3 pricing plans, while Feature Upvote offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Dixa plan?
The Ultimate plan is Dixa's most popular tier, priced at $139/mo. Key features include Everything in Growth, Routing with External Data, Knowledge-Centered Service AI.
Does Dixa or Feature Upvote offer custom enterprise pricing?
Feature Upvote offers a custom-priced enterprise tier for larger teams. Dixa lists all its pricing publicly.
What pricing models do Dixa and Feature Upvote use?
Dixa uses a per-seat pricing model, while Feature Upvote uses flat pricing. The right model depends on your team size and usage patterns.
How do Dixa and Feature Upvote compare for Customer Support?
Both Dixa and Feature Upvote are Customer Support tools. Dixa offers 3 plans starting at $89/mo, while Feature Upvote offers 3 plans starting at $49/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Dixa Official Pricing- Vendor pricing page
  2. Feature Upvote Official Pricing- Vendor pricing page

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