Chatwoot vs Dixa: Pricing Comparison 2026
Side-by-side pricing comparison of Chatwoot and Dixa. See all plans, features, and costs at a glance.
Bottom line: Chatwoot starts at $19/mo, making it $70/mo cheaper than Dixa ($89/mo). Chatwoot offers a free plan.
Last updated: August 24, 2026
Chatwoot - Chatwoot for cost-conscious teams that can self-host; Dixa for teams that need enterprise polish.
Chatwoot vs Dixa: Quick Pricing Facts
| Feature | Chatwoot | Dixa |
|---|---|---|
| Starting Price | $19/mo | $89/mo |
| Number of Plans | 4 | 3 |
| Free Tier | Yes | No |
| Pricing Model | open-source | per-seat |
| Annual Discount | N/A | N/A |
Chatwoot is the more affordable option, starting at $19/mo compared to Dixa's $89/mo. Both are Customer Support tools with 7 combined pricing plans and 51 features compared.
Chatwoot stands out with a free plan for getting started. Chatwoot uses open-source pricing while Dixa uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Chatwoot Try free |  Dixa Try free |
|---|---|---|
| Tier 1 | Growth $89/month Includes
| |
| Tier 2 | Startups $19/monthCheapest Includes
| UltimatePopular $139/month Includes
|
| Tier 3 | Business $39/monthCheapest Includes
| Prime $179/month Includes
|
| Tier 4 | Enterprise $99/monthCheapest Includes
| - |
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Chatwoot
Chatwoot for cost-conscious teams that can self-host; Dixa for teams that need enterprise polish.
Based on pricing data only. Review the full comparison below for your specific needs.
Try Chatwoot freeFree plan availableWhich Should You Choose?
Choose Chatwoot if:
- •You want a self-hosted open-source customer support platform with zero licensing cost
- •You need full data control and the ability to customize the codebase
- •Your team has engineering capacity to manage a self-hosted deployment
Choose Dixa if:
- •You need a polished cloud-based omnichannel support platform
- •You want advanced routing, SLA management, and real-time reporting
- •Your support team needs enterprise features without self-hosting complexity
Chatwoot is an open-source customer support platform you can self-host for free or use on their cloud starting at $19/month. Dixa is a cloud-native omnichannel platform starting around $39/agent/month with more advanced routing and analytics. Chatwoot wins on cost and data control. Dixa wins on polish and out-of-the-box enterprise features. Most teams choosing Chatwoot do so because of self-hosting, not feature superiority.
Frequently Asked Questions: Chatwoot vs Dixa
Which is cheaper, Chatwoot or Dixa?
How many pricing plans does Chatwoot have vs Dixa?
Does Chatwoot or Dixa offer a free plan?
What is the most popular Dixa plan?
What pricing models do Chatwoot and Dixa use?
How do Chatwoot and Dixa compare for Customer Support?
Sources
- Chatwoot Official Pricing- Vendor pricing page
- Dixa Official Pricing- Vendor pricing page
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