Chatwoot vs Dixa: Pricing Comparison 2026
Side-by-side pricing comparison of Chatwoot and Dixa. See all plans, features, and costs at a glance.
Bottom line: Chatwoot starts at $19/mo, making it $70/mo cheaper than Dixa ($89/mo). Chatwoot offers a free plan.
Last updated: March 16, 2026
Chatwoot vs Dixa: Quick Pricing Facts
| Feature | Chatwoot | Dixa |
|---|---|---|
| Starting Price | $19/mo | $89/mo |
| Number of Plans | 4 | 3 |
| Free Tier | Yes | No |
| Pricing Model | open-source | per-seat |
| Annual Discount | N/A | N/A |
Chatwoot is the more affordable option, starting at $19/mo compared to Dixa's $89/mo. Both are Customer Support tools with 7 combined pricing plans and 23 features compared.
Chatwoot stands out with a free plan for getting started. Chatwoot uses open-source pricing while Dixa uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Chatwoot Try it free |  Dixa Try it free |
|---|---|---|
| Tier 1 | Growth $89/month | |
| Tier 2 | Startups $19/monthCheapest Includes
| Ultimate $139/month |
| Tier 3 | Business $39/monthCheapest Includes
| Prime $179/month |
| Tier 4 | Enterprise $99/monthCheapest Includes
| — |
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Chatwoot
Chatwoot offers a free plan, starts at $70/mo lower ($19/mo vs $89/mo), offers 4 tiers vs 3.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Chatwoot
Try Chatwoot freeWhich Should You Choose?
Choose Chatwoot if:
- •You want lower per-user costs—Chatwoot starts at $19/mo, saving $70/mo compared to Dixa at $89/mo
- •You need a free plan with Conversations, 500/month—Chatwoot offers no-cost access with no credit card required
- •You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—Chatwoot offers 23 additional features across its plans
Choose Dixa if:
- •Dixa's 3-tier per-seat structure gives clearer cost visibility for budget planning
- •Dixa's focused feature set keeps your team in control without tool bloat
- •Your Customer Support team's workflow matches Dixa's feature organization more naturally
Chatwoot is the more affordable choice [1], starting at $19/mo compared to Dixa's $89/mo. For a 50-person team on paid plans, this translates to Chatwoot saving approximately $3500/month. Chatwoot offers 4 pricing tiers compared to Dixa's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Chatwoot provides 23 total features versus 0 for Dixa, offering a richer feature set depending on your specific needs. For budget-conscious teams seeking predictable costs, Chatwoot delivers superior value. Dixa may justify its premium for specialized needs, but most organizations will find Chatwoot the smarter financial choice.
Frequently Asked Questions: Chatwoot vs Dixa
Which is cheaper, Chatwoot or Dixa?
How many pricing plans does Chatwoot have vs Dixa?
Does Chatwoot or Dixa offer a free plan?
What pricing models do Chatwoot and Dixa use?
How do Chatwoot and Dixa compare for Customer Support?
Sources
- Chatwoot Official Pricing— Vendor pricing page
- Dixa Official Pricing— Vendor pricing page
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