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Customer Support

Dixa vs Talkdesk: Pricing Comparison 2026

Side-by-side pricing comparison of Dixa and Talkdesk. See all plans, features, and costs at a glance.

Bottom line: Talkdesk starts at $85/mo, making it $4/mo cheaper than Dixa ($89/mo). Neither offers a free plan.

Last updated: August 17, 2026

Data compiled by Arthur Jacquemin
Updated August 17, 2026
Try Dixa freeTry Talkdesk freePrice updated yesterdayPrice updated yesterday
Best Value

Talkdesk - Talkdesk starts at $4/mo lower ($85/mo vs $89/mo), offers 4 tiers vs 3.

Dixa vs Talkdesk: Quick Pricing Facts

FeatureDixaTalkdesk
Starting Price$89/mo$85/mo
Number of Plans34
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Talkdesk is the more affordable option, starting at $85/mo compared to Dixa's $89/mo. Both are Customer Support tools with 7 combined pricing plans and 55 features compared. At comparable tiers, the monthly price difference is $86.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Dixa
Talkdesk
Talkdesk
Try free
Tier 1
Growth
$89/month
Includes
  • Contact Center (Phone, Email, Forms, Chat, Social)
  • Knowledge Base
  • AI Agent (Mim)
  • Intelligent Routing
  • IVR
  • Call Recording
  • Customer Callback, Voicemail
  • Service Level Agreements
  • Agents Teams & Custom Workloads
  • Native Shopify, Klaviyo, +35 integrations
Start with Growth
Digital Essentials
$85/monthCheapest
Includes
  • CXA
  • Digital Engagement (Email, Chat, SMS, Social Messaging)
  • Studio & Routing
  • Connections
  • API Access
  • Real-time Dashboards (Live)
  • Guardian
Start with Digital Essentials
Tier 2
UltimatePopular
$139/month
Includes
  • Everything in Growth
  • Routing with External Data
  • Knowledge-Centered Service AI
  • Standard AI Intent Detection AI
  • Advanced Automations
  • Skills-Based Routing
  • Sandbox Access
  • 3rd-party AI Integrations AI
Start with Ultimate
Voice Essentials
$105/monthCheapest
Includes
  • CXA
  • Voice Engagement
  • Speech Recognition
  • Voicemail Transcription
  • Studio & Routing
  • Business Intelligence (Explore)
  • API Access
Start with Voice Essentials
Tier 3
Prime
$179/month
Includes
  • Everything in Ultimate
  • SSO (Single Sign-On)
  • Advanced AI Intent Detection AI
  • Advanced Insights AI
  • Custom User Roles
  • Auto Redaction
  • Multiple Organizations
  • Queue & Claim Restrictions
  • Enterprise API Limits
  • Outbound Email Templates
Start with Prime
Elite
$165/monthCheapest
Includes
  • Custom Reporting with Live and Explore
  • Screen Recording
  • Performance Management
  • Workforce Management
  • Automated Notifications
Start with Elite
Tier 4
-
Industry Experience CloudsPopular
$225/monthCheapest
Includes
  • Financial Services
  • Insurance
  • Healthcare & Life Sciences
  • Retail & Consumer Goods
  • Travel & Hospitality
  • Utilities
  • Commercial & Residential Services
  • Government (custom-priced)
Start with Industry Experience Clouds

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Dixa

Conversational customer service platform

View all Dixa plans

Talkdesk

AI-first cloud contact center platform

View all Talkdesk plans

Frequently Asked Questions: Dixa vs Talkdesk

Which is cheaper, Dixa or Talkdesk?
As of August 2026, Talkdesk starts at a lower price point. Dixa starts at $89/mo while Talkdesk starts at $85/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Dixa have vs Talkdesk?
Dixa offers 3 pricing plans, while Talkdesk offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Dixa plan?
The Ultimate plan is Dixa's most popular tier, priced at $139/mo. Key features include Everything in Growth, Routing with External Data, Knowledge-Centered Service AI.
What is the most popular Talkdesk plan?
The Industry Experience Clouds plan is Talkdesk's most popular tier, priced at $225/mo. Key features include Financial Services, Insurance, Healthcare & Life Sciences.
How do Dixa and Talkdesk compare for Customer Support?
Both Dixa and Talkdesk are Customer Support tools. Dixa offers 3 plans starting at $89/mo, while Talkdesk offers 4 plans starting at $85/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Dixa Official Pricing- Vendor pricing page
  2. Talkdesk Official Pricing- Vendor pricing page

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