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HappyFox vs Unthread: Pricing Comparison 2026

Side-by-side pricing comparison of HappyFox and Unthread. See all plans, features, and costs at a glance.

Bottom line: HappyFox starts at $21/mo and Unthread starts at Custom pricing. Compare all 7 pricing tiers side by side.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try HappyFox freeTry Unthread freePrice updated 3d agoPrice updated today

HappyFox vs Unthread: Quick Pricing Facts

FeatureHappyFoxUnthread
Starting Price$21/moCustom pricing
Number of Plans43
Free TierNoNo
Pricing Modelper-seatflat
Annual DiscountN/AN/A

HappyFox and Unthread are both priced at $21/mo, making them equally accessible Customer Support tools. Together they offer 7 pricing plans with 63 features compared, so the best choice comes down to which features match your needs.

HappyFox uses per-seat pricing while Unthread uses flat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
HappyFox
HappyFox
Try free
Unthread
Unthread
Try free
Tier 1
Basic
$21/monthCheapest
Includes
  • Unlimited Tickets
  • Omnichannel Ticket Creation
  • SLA Management
  • Knowledge Base
  • SSO (GSuite/SAML/Azure)
  • Up to 5 Agents
Start with Basic
Basic
Custom pricing
Includes
  • Conversation tracking
  • SLAs and assignments
  • Slack Inbox
  • Slack Broadcasts
  • Basic integrations & API
  • Dedicated Slack support channel
  • Up to 100 conversations/month
  • Standard MSA
Start with Basic
Tier 2
Team
$39/monthCheapest
Includes
  • Everything in Basic, and:
  • Multi-brand Helpdesk
  • Custom Email
  • Custom Domain
  • Custom Roles and Permissions
  • Custom Ticket Queues
  • 24/5 Email Support
  • Optional EU Data Center
Start with Team
ProPopular
Custom pricing
Includes
  • Everything in Basic
  • AI automation builder
  • Self-learning documentation
  • Customer portal
  • Knowledgebase sync
  • Custom analytics dashboards
  • NPS & CSAT surveys
  • CRM integrations
  • Advanced permissioning
  • Bi-directional 3rd party ticket sync
  • Escalations & approval requests
  • Custom status workflows
  • Dedicated solutions engineer
  • Standard MSA
Start with Pro
Tier 3
ProPopular
$89/monthCheapest
Includes
  • Everything in Team, and:
  • Proactive Agent Collision
  • Task Management
  • Asset Management
  • Scheduled Tickets
  • IP-Based Restriction
  • Load Balanced Ticket Assignment
  • Password Policy Management
  • 24/7 Email Support
  • Uptime SLA
Start with Pro
Enterprise
Custom pricing
Includes
  • Custom integrations
  • Single sign-on (SSO)
  • HRIS integration & directory sync
  • HIPAA & BAAs
  • Dedicated hosting
  • Mass email broadcasts
  • Industry-leading SLAs
  • Slack enterprise grid
  • LDAP integration
  • Custom MSA
Start with Enterprise
Tier 4
Enterprise PRO
Custom pricing
Includes
  • Everything in Pro, and:
  • Agent Scripting
  • 2 TB Attachment Store
  • All-time Reporting History
  • Advanced Audit Logs
  • 24/7 Phone Support
  • Customer Success Manager
Start with Enterprise PRO
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HappyFox

Help desk and customer support ticketing system

View all HappyFox plans

Unthread

AI-automated support ticketing inside Slack

View all Unthread plans

Frequently Asked Questions: HappyFox vs Unthread

How many pricing plans does HappyFox have vs Unthread?
HappyFox offers 4 pricing plans, while Unthread offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular HappyFox plan?
The Pro plan is HappyFox's most popular tier, priced at $89/mo. Key features include Everything in Team, and:, Proactive Agent Collision, Task Management.
What is the most popular Unthread plan?
The Pro plan is Unthread's most popular tier, priced at Custom pricing. Key features include Everything in Basic, AI automation builder, Self-learning documentation.
Does HappyFox or Unthread offer custom enterprise pricing?
Yes, both HappyFox and Unthread offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do HappyFox and Unthread use?
HappyFox uses a per-seat pricing model, while Unthread uses flat pricing. The right model depends on your team size and usage patterns.
How do HappyFox and Unthread compare for Customer Support?
Both HappyFox and Unthread are Customer Support tools. HappyFox offers 4 plans starting at $21/mo, while Unthread offers 3 plans starting at Custom pricing. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. HappyFox Official Pricing- Vendor pricing page
  2. Unthread Official Pricing- Vendor pricing page

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