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New Relic vs PagerDuty: Pricing Comparison 2026

Side-by-side pricing comparison of New Relic and PagerDuty. See all plans, features, and costs at a glance.

Bottom line: New Relic starts at Custom pricing and PagerDuty starts at $5/mo. Compare all 17 pricing tiers side by side.

Last updated: August 31, 2026

Data compiled by Arthur Jacquemin
Updated August 31, 2026
Try New Relic freeAffiliateTry PagerDuty freePrice updated yesterdayPrice updated yesterday
Best Value

New Relic - New Relic offers a free plan.

New Relic vs PagerDuty: Quick Pricing Facts

FeatureNew RelicPagerDuty
Starting PriceCustom pricing$5/mo
Number of Plans710
Free TierYesNo
Pricing Modelusage-basedper-seat
Annual DiscountN/AN/A

New Relic and PagerDuty are both priced at Custom pricing, making them equally accessible Dev Tools. Together they offer 17 pricing plans with 19 features compared, so the best choice comes down to which features match your needs.

New Relic stands out with a free plan for getting started. New Relic uses usage-based pricing while PagerDuty uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Dev Tools needs.

Pricing Plans
New Relic
New Relic
Try freeAffiliate
PagerDuty
PagerDuty
Try free
Tier 1
Free
$0/monthCheapest
Includes
  • 100 GB data ingest i
  • Automatic logs obfuscation i
  • Unlimited basic
  • One free full platform user
  • Access to 50+ capabilities
  • Data retention
Email and push notifications
Custom pricing
Tier 2
Standard
Custom pricing
Includes
  • Limited to 5 full platform users
  • Ticketed support availability
  • 2 business days support response SLA
  • SAML single sign-on
Advanced and Scalable Incident Handling
Custom pricing
Tier 3
Pro
Custom pricing
Includes
  • Unlimited full platform users.
  • Commitment options i
  • 2-hour critical initial support response SLA
  • Data Plus eligibility i
  • Optional: Full consumption pricing with no user licenses
Auto Create and Link Slack Channels
Custom pricing
Tier 4
Enterprise
Custom pricing
Includes
  • FedRAMP Moderate and HIPAA eligibility with Data Plus
  • Priority ticket routing
  • 1-hour critical initial support response SLA
  • Optional: Full consumption pricing with no user licenses
Custom Templates for Post-Incident Reviews
Custom pricing
Tier 5
STANDARD
Custom pricing
Operational Reviews, On-call Readiness Analytics and Administration
Custom pricing
Tier 6
PRO
Custom pricing
Out-of-the-box Integrations, Plus Workflow Extensions
$750/monthCheapest
Tier 7
ENTERPRISE
Custom pricing
Full-Featured Mobile App for iOS and Android
Custom pricing
Tier 8
-
Max users per account
$5/monthCheapest
Tier 9
-
Knowledge Base & Community
Custom pricing
Tier 10
-
Stakeholder Users
Custom pricing

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New Relic

Full-stack observability platform with generous free tier

View all New Relic plans

Frequently Asked Questions: New Relic vs PagerDuty

How many pricing plans does New Relic have vs PagerDuty?
New Relic offers 7 pricing plans, while PagerDuty offers 10 plans. More plans typically means more flexibility to match your exact needs and budget.
Does New Relic or PagerDuty offer a free plan?
New Relic offers a free plan, while PagerDuty does not. If budget is a concern, New Relic lets you get started at no cost.
Does New Relic or PagerDuty offer custom enterprise pricing?
Yes, both New Relic and PagerDuty offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do New Relic and PagerDuty use?
New Relic uses a usage-based pricing model, while PagerDuty uses per-seat pricing. The right model depends on your team size and usage patterns.
How do New Relic and PagerDuty compare for Dev Tools?
Both New Relic and PagerDuty are Dev Tools. New Relic offers 7 plans starting at Custom pricing, while PagerDuty offers 10 plans starting at $5/mo. Review the feature breakdowns above to see which better fits your Dev Tools needs.
AI Recommendations

Sources

  1. New Relic Official Pricing- Vendor pricing page
  2. PagerDuty Official Pricing- Vendor pricing page

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