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New Relic vs Twilio: Pricing Comparison 2026

Side-by-side pricing comparison of New Relic and Twilio. See all plans, features, and costs at a glance.

Bottom line: Both New Relic and Twilio offer free plans. New Relic has 4 pricing tiers while Twilio has 4.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

New Relic vs Twilio: Quick Pricing Facts

FeatureNew RelicTwilio
Starting PriceCustom pricing$19.95/mo
Number of Plans44
Free TierYesYes
Pricing Modelusage-basedusage-based
Annual DiscountN/AN/A

New Relic and Twilio are both priced at Custom pricing, making them equally accessible Dev Tools. Together they offer 8 pricing plans with 45 features compared, so the best choice comes down to which features match your needs.

Both tools offer free plans, making them accessible for teams on a budget.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Dev Tools needs.

Pricing Plans
New Relic
New Relic
Try it free
Tier 1
Free
$0/monthCheapest
Includes
  • 100 GB data ingest i
  • Automatic logs obfuscation i
  • Unlimited basic
  • One free full platform user
  • Access to 50+ capabilities
  • Data retention
Start with Free
Free Trial
$0/monthCheapest
Includes
  • Analytics & deliverability optimization
  • Additional teammates: 1
  • Event webhook: 1
  • Email validation: 0
  • Dynamic templates: Editor
Start with Free Trial
Tier 2
Standard
Custom pricing
Includes
  • Limited to 5 full platform users
  • Ticketed support availability
  • 2 business days support response SLA
  • SAML single sign-on
Start with Standard
Essentials
$20/monthCheapest
Includes
  • Analytics & deliverability optimization
  • Additional teammates: 1
  • Event webhook: 2
  • Email validation: 0
  • Dynamic templates: Editor
Start with Essentials
Tier 3
Pro
Custom pricing
Includes
  • Unlimited full platform users.
  • Commitment options i
  • 2-hour critical initial support response SLA
  • Data Plus eligibility i
  • Optional: Full consumption pricing with no user licenses
Start with Pro
Pro
$90/monthCheapest
Includes
  • Analytics & deliverability optimization
  • Dedicated IPs included
  • Subuser management
  • Single sign-on (SSO)
  • Additional teammates: 1,000
  • Event webhook: 5
  • Email validation: 2,500
  • Dynamic templates: Editor and testing
Start with Pro
Tier 4
Enterprise
Custom pricing
Includes
  • FedRAMP Moderate and HIPAA eligibility with Data Plus
  • Priority ticket routing
  • 1-hour critical initial support response SLA
  • Optional: Full consumption pricing with no user licenses
Start with Enterprise
Premier
Custom pricing
Includes
  • Analytics & deliverability optimization
  • Dedicated IPs included
  • Subuser management
  • Single sign-on (SSO)
  • Additional teammates: 1,000
  • Event webhook: 5
  • Email validation: 5,000
  • Dynamic templates: Editor and testing
Start with Premier

Swipe to compare plans →

New Relic

Full-stack observability platform with generous free tier

View all New Relic plans

Twilio

Cloud communications platform with APIs for messaging, voice, and video

View all Twilio plans
Our Pick

Twilio

Twilio offers a free plan.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Twilio

Try Twilio free

Which Should You Choose?

Choose New Relic if:

  • You prefer New Relic's free tier features—100 GB data ingest i, Automatic logs obfuscation i
  • You prioritize New Relic's user experience and interface over price (both tools are similarly priced)
  • You need predictable billing — New Relic's usage-based model avoids surprise overages

Choose Twilio if:

  • You prefer Twilio's free tier features—Analytics & deliverability optimization, Additional teammates: 1
  • You want more features built-in—Twilio offers 7 additional features across its plans
  • You prioritize Twilio's user experience and interface over price (both tools are similarly priced)

Both New Relic and Twilio offer free plans [1], eliminating cost barriers for evaluation. This means you can test both tools thoroughly with your actual workflows before any financial commitment. The free tiers differ in scope: New Relic includes 6 features, while Twilio includes 5 features. Evaluate which free tier matches your evaluation needs before deciding to upgrade. Your best approach is to activate both free trials and evaluate which tool's workflow, integrations, and user experience align better with your team's needs before committing to paid plans.

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Frequently Asked Questions: New Relic vs Twilio

How many pricing plans does New Relic have vs Twilio?
New Relic offers 4 pricing plans, while Twilio offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does New Relic or Twilio offer a free plan?
Yes, both New Relic and Twilio offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
Does New Relic or Twilio offer custom enterprise pricing?
Yes, both New Relic and Twilio offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
How do New Relic and Twilio compare for Dev Tools?
Both New Relic and Twilio are Dev Tools. New Relic offers 4 plans starting at Custom pricing, while Twilio offers 4 plans starting at $19.95/mo. Review the feature breakdowns above to see which better fits your Dev Tools needs.

Sources

  1. New Relic Official PricingVendor pricing page
  2. Twilio Official PricingVendor pricing page

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