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PagerDuty vs Twilio: Pricing Comparison 2026

Side-by-side pricing comparison of PagerDuty and Twilio. See all plans, features, and costs at a glance.

Bottom line: Both PagerDuty and Twilio offer free plans. PagerDuty has 4 pricing tiers while Twilio has 4.

Last updated: June 15, 2026

Data compiled by Arthur Jacquemin
Updated June 15, 2026
Try PagerDuty freeTry Twilio freePrice updated todayPrice updated today
Best Value

Twilio - Twilio offers a free plan.

PagerDuty vs Twilio: Quick Pricing Facts

FeaturePagerDutyTwilio
Starting PriceCustom pricing$19.95/mo
Number of Plans44
Free TierYesYes
Pricing Modelper-seatusage-based
Annual DiscountN/AN/A

PagerDuty and Twilio are both priced at Custom pricing, making them equally accessible Dev Tools. Together they offer 8 pricing plans with 26 features compared, so the best choice comes down to which features match your needs.

Both tools offer free plans, making them accessible for teams on a budget. PagerDuty uses per-seat pricing while Twilio uses usage-based pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Dev Tools needs.

Pricing Plans
PagerDuty
PagerDuty
Try free
Twilio
Twilio
Try free
Tier 1
Free
$0/monthCheapest
Start with Free
Free Trial
$0/monthCheapest
Includes
  • Analytics & deliverability optimization
  • Additional teammates: 1
  • Event webhook: 1
  • Email validation: 0
  • Dynamic templates: Editor
Start with Free Trial
Tier 2
Professional
Custom pricing
Start with Professional
Essentials
$20/monthCheapest
Includes
  • Analytics & deliverability optimization
  • Additional teammates: 1
  • Event webhook: 2
  • Email validation: 0
  • Dynamic templates: Editor
Start with Essentials
Tier 3
Business
Custom pricing
Start with Business
Pro
$90/monthCheapest
Includes
  • Analytics & deliverability optimization
  • Dedicated IPs included
  • Subuser management
  • Single sign-on (SSO)
  • Additional teammates: 1,000
  • Event webhook: 5
  • Email validation: 2,500
  • Dynamic templates: Editor and testing
Start with Pro
Tier 4
Enterprise
Custom pricing
Start with Enterprise
Premier
Custom pricing
Includes
  • Analytics & deliverability optimization
  • Dedicated IPs included
  • Subuser management
  • Single sign-on (SSO)
  • Additional teammates: 1,000
  • Event webhook: 5
  • Email validation: 5,000
  • Dynamic templates: Editor and testing
Start with Premier

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PagerDuty

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Twilio

Cloud communications platform with APIs for messaging, voice, and video

View all Twilio plans

Frequently Asked Questions: PagerDuty vs Twilio

How many pricing plans does PagerDuty have vs Twilio?
PagerDuty offers 4 pricing plans, while Twilio offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does PagerDuty or Twilio offer a free plan?
Yes, both PagerDuty and Twilio offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
Does PagerDuty or Twilio offer custom enterprise pricing?
Yes, both PagerDuty and Twilio offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do PagerDuty and Twilio use?
PagerDuty uses a per-seat pricing model, while Twilio uses usage-based pricing. The right model depends on your team size and usage patterns.
How do PagerDuty and Twilio compare for Dev Tools?
Both PagerDuty and Twilio are Dev Tools. PagerDuty offers 4 plans starting at Custom pricing, while Twilio offers 4 plans starting at $19.95/mo. Review the feature breakdowns above to see which better fits your Dev Tools needs.
AI Recommendations

Sources

  1. PagerDuty Official Pricing- Vendor pricing page
  2. Twilio Official Pricing- Vendor pricing page

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