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Countly vs Heap: Pricing Comparison 2026

Side-by-side pricing comparison of Countly and Heap. See all plans, features, and costs at a glance.

Bottom line: Countly starts at $175/mo and Heap starts at Custom pricing. Compare all 6 pricing tiers side by side.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Countly freeTry Heap freePrice updated 12d agoPrice updated 12d ago

Countly vs Heap: Quick Pricing Facts

FeatureCountlyHeap
Starting Price$175/moCustom pricing
Number of Plans24
Free TierNoYes
Pricing Modelopen-sourceusage-based
Annual DiscountN/AN/A

Countly and Heap are both priced at $175/mo, making them equally accessible Analytics tools. Together they offer 6 pricing plans with 0 features compared, so the best choice comes down to which features match your needs.

Heap stands out with a free plan for getting started. Countly uses open-source pricing while Heap uses usage-based pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Analytics needs.

Pricing Plans
Countly
Countly
Try free
Tier 1
Flex
$175/month
Free
$0/monthCheapest
Tier 2
Enterprise
Custom pricing
Growth
Custom pricing
Tier 3
-
Pro
Custom pricing
Tier 4
-
Premier
Custom pricing

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Countly

Product analytics with push notifications and crash reporting

View all Countly plans

Heap

Auto-capture analytics for retroactive user behavior analysis

View all Heap plans

Which Should You Choose?

Choose Countly if:

  • You need mobile and web product analytics with a free self-hosted option
  • Data ownership and compliance requirements make third-party cloud analytics problematic
  • Countly's bundled push notifications, A/B testing, and crash reporting add value beyond pure analytics

Choose Heap if:

  • You need auto-capture analytics that retroactively tracks every user interaction without pre-tagging
  • Heap's funnel analysis and cohort retention reports are core product team requirements
  • Your team wants to ask questions about user behavior that was not instrumented upfront

Heap and Countly are both product analytics platforms. Heap's auto-capture is its defining feature - every click, scroll, and interaction is recorded from day one, so you can define events retroactively. Heap starts around $3,600/year. Countly's Community Edition is free to self-host. For teams that value data ownership and want a comprehensive product analytics suite at zero cloud cost, Countly wins. For teams that prioritize retroactive event analysis and do not want to maintain infrastructure, Heap is worth the investment.

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Frequently Asked Questions: Countly vs Heap

How many pricing plans does Countly have vs Heap?
Countly offers 2 pricing plans, while Heap offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Countly or Heap offer a free plan?
Heap offers a free plan, while Countly does not. If budget is a concern, Heap lets you get started at no cost.
Does Countly or Heap offer custom enterprise pricing?
Yes, both Countly and Heap offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Countly and Heap use?
Countly uses a open-source pricing model, while Heap uses usage-based pricing. The right model depends on your team size and usage patterns.
How do Countly and Heap compare for Analytics?
Both Countly and Heap are Analytics tools. Countly offers 2 plans starting at $175/mo, while Heap offers 4 plans starting at Custom pricing. Review the feature breakdowns above to see which better fits your Analytics needs.
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Sources

  1. Countly Official Pricing- Vendor pricing page
  2. Heap Official Pricing- Vendor pricing page

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