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Countly vs Pendo: Pricing Comparison 2026

Side-by-side pricing comparison of Countly and Pendo. See all plans, features, and costs at a glance.

Bottom line: Countly starts at $40/mo and Pendo starts at Custom pricing. Compare all 6 pricing tiers side by side.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Countly vs Pendo: Quick Pricing Facts

FeatureCountlyPendo
Starting Price$40/moCustom pricing
Number of Plans24
Free TierNoYes
Pricing Modelopen-sourceusage-based
Annual DiscountN/AN/A

Countly and Pendo are both priced at $40/mo, making them equally accessible Analytics tools. Together they offer 6 pricing plans with 20 features compared, so the best choice comes down to which features match your needs.

Pendo stands out with a free plan for getting started. Countly uses open-source pricing while Pendo uses usage-based pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Analytics needs.

Pricing Plans
Tier 1
Flex
$40/month
Includes
  • Core analytics included
  • Pay per MAU
  • Feature add-ons available
Start with Flex
Free
$0/monthCheapest
Includes
  • Product Analytics
  • In-app Guides
  • Up to 500 MAUs
Start with Free
Tier 2
Enterprise
$4166/monthCheapest
Includes
  • Enterprise-grade capabilities
  • Dedicated CSM support
  • Onboarding & data modelling services
Start with Enterprise
Base
Custom pricing
Includes
  • Product Analytics
  • In-app Guides
Start with Base
Tier 3
Core
Custom pricing
Includes
  • Product Analytics
  • In-app Guides
  • Session Replay
Start with Core
Tier 4
UltimatePopular
Custom pricing
Includes
  • Product Analytics
  • In-app Guides
  • Session Replay
  • Sentiment (NPS, PMF, CSAT surveys)
  • Journey orchestration
  • Data Sync
Start with Ultimate

Swipe to compare plans →

Countly

Product analytics with push notifications and crash reporting

View all Countly plans

Pendo

Product analytics with in-app guides and user feedback

View all Pendo plans
Our Pick

Pendo

Pendo offers a free plan, offers 4 tiers vs 2.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Pendo

Try Pendo free

Which Should You Choose?

Choose Countly if:

  • You prioritize Countly's user experience and interface over price (both tools are similarly priced)
  • You prefer Countly's open-source model with its 2-tier structure
  • You value Countly's specific feature progression from free to advanced tier levels

Choose Pendo if:

  • You need a free plan with Product Analytics, In-app Guides—Pendo offers no-cost access with no credit card required
  • You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—Pendo offers 8 additional features across its plans
  • Your team needs custom enterprise pricing—Pendo offers negotiated terms for large deployments

Pendo offers a free plan [1], eliminating the cost barrier for evaluation, while Countly requires paid subscription from the start. This gives Pendo a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Pendo's free tier, upgrading to a paid plan at approximately Custom pricing provides substantial additional functionality. Compare this pricing path against Countly's tiering starting at $40/mo to assess total cost of ownership over 12 months. Pendo's 4 tiers provide flexibility at different budgets, while Countly's 2 tiers structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Pendo is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.

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Frequently Asked Questions: Countly vs Pendo

How many pricing plans does Countly have vs Pendo?
Countly offers 2 pricing plans, while Pendo offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Countly or Pendo offer a free plan?
Pendo offers a free plan, while Countly does not. If budget is a concern, Pendo lets you get started at no cost.
What is the most popular Pendo plan?
The Ultimate plan is Pendo's most popular tier, priced at Custom pricing. Key features include Product Analytics, In-app Guides, Session Replay.
Does Countly or Pendo offer custom enterprise pricing?
Pendo offers a custom-priced enterprise tier for larger teams. Countly lists all its pricing publicly.
What pricing models do Countly and Pendo use?
Countly uses a open-source pricing model, while Pendo uses usage-based pricing. The right model depends on your team size and usage patterns.
How do Countly and Pendo compare for Analytics?
Both Countly and Pendo are Analytics tools. Countly offers 2 plans starting at $40/mo, while Pendo offers 4 plans starting at Custom pricing. Review the feature breakdowns above to see which better fits your Analytics needs.

Sources

  1. Countly Official PricingVendor pricing page
  2. Pendo Official PricingVendor pricing page

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