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Customer Support

Dixa vs HappyFox: Pricing Comparison 2026

Side-by-side pricing comparison of Dixa and HappyFox. See all plans, features, and costs at a glance.

Bottom line: HappyFox starts at $0.33/mo, making it $89/mo cheaper than Dixa ($89/mo). Neither offers a free plan.

Last updated: August 24, 2026

Data compiled by Arthur Jacquemin
Updated August 24, 2026
Try Dixa freeTry HappyFox freePrice updated 5d agoPrice updated 5d ago

Dixa vs HappyFox: Quick Pricing Facts

FeatureDixaHappyFox
Starting Price$89/mo$0.33/mo
Number of Plans36
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

HappyFox is the more affordable option, starting at $0.33/mo compared to Dixa's $89/mo. Both are Customer Support tools with 9 combined pricing plans and 28 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
HappyFox
HappyFox
Try free
Tier 1
Growth
$89/month
Includes
  • Contact Center (Phone, Email, Forms, Chat, Social)
  • Knowledge Base
  • AI Agent (Mim)
  • Intelligent Routing
  • IVR
  • Call Recording
  • Customer Callback, Voicemail
  • Service Level Agreements
  • Agents Teams & Custom Workloads
  • Native Shopify, Klaviyo, +35 integrations
HappyFox AI
$14/monthCheapest
Tier 2
UltimatePopular
$139/month
Includes
  • Everything in Growth
  • Routing with External Data
  • Knowledge-Centered Service AI
  • Standard AI Intent Detection AI
  • Advanced Automations
  • Skills-Based Routing
  • Sandbox Access
  • 3rd-party AI Integrations AI
Autopilot
$2/monthCheapest
Tier 3
Prime
$179/month
Includes
  • Everything in Ultimate
  • SSO (Single Sign-On)
  • Advanced AI Intent Detection AI
  • Advanced Insights AI
  • Custom User Roles
  • Auto Redaction
  • Multiple Organizations
  • Queue & Claim Restrictions
  • Enterprise API Limits
  • Outbound Email Templates
Assist AI
$1/monthCheapest
Tier 4
-
Chatbot
$0/monthCheapest
Tier 5
-
Workflows
$199/monthCheapest
Tier 6
-
HappyFox AEO
Custom pricing

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Dixa

Conversational customer service platform

View all Dixa plans

HappyFox

Help desk and customer support ticketing system

View all HappyFox plans

Which Should You Choose?

Choose Dixa if:

  • You need advanced omnichannel routing with real-time queue intelligence
  • You want a platform focused on conversation flow across channels
  • Your team handles phone, chat, and email with complex routing rules

Choose HappyFox if:

  • You need IT service management alongside customer support
  • You want advanced SLA policies and approval workflows
  • Your support includes internal IT helpdesk in addition to customer support

HappyFox is a help desk with strong ITSM features, SLA management, and approval workflows, starting at $29/agent/month. Dixa focuses on omnichannel routing and conversation flow. HappyFox is stronger for teams that need ITSM features. Dixa is stronger for teams with complex inbound routing needs. For pure customer support, either can work - the decision hinges on whether you need ITSM capabilities.

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Frequently Asked Questions: Dixa vs HappyFox

Which is cheaper, Dixa or HappyFox?
As of August 2026, HappyFox starts at a lower price point. Dixa starts at $89/mo while HappyFox starts at $0.33/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Dixa have vs HappyFox?
Dixa offers 3 pricing plans, while HappyFox offers 6 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Dixa plan?
The Ultimate plan is Dixa's most popular tier, priced at $139/mo. Key features include Everything in Growth, Routing with External Data, Knowledge-Centered Service AI.
Does Dixa or HappyFox offer custom enterprise pricing?
HappyFox offers a custom-priced enterprise tier for larger teams. Dixa lists all its pricing publicly.
How do Dixa and HappyFox compare for Customer Support?
Both Dixa and HappyFox are Customer Support tools. Dixa offers 3 plans starting at $89/mo, while HappyFox offers 6 plans starting at $0.33/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Dixa Official Pricing- Vendor pricing page
  2. HappyFox Official Pricing- Vendor pricing page

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