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Canny vs HappyFox: Pricing Comparison 2026

Side-by-side pricing comparison of Canny and HappyFox. See all plans, features, and costs at a glance.

Bottom line: HappyFox starts at $21/mo, making it $58/mo cheaper than Canny ($79/mo). Canny offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Canny freeTry HappyFox freePrice updated 10d agoPrice updated 14d ago

Canny vs HappyFox: Quick Pricing Facts

FeatureCannyHappyFox
Starting Price$79/mo$21/mo
Number of Plans34
Free TierYesNo
Pricing Modelflatper-seat
Annual DiscountN/AN/A

HappyFox is the more affordable option, starting at $21/mo compared to Canny's $79/mo. Both are Customer Support tools with 7 combined pricing plans and 40 features compared. At comparable tiers, the monthly price difference is $10.

Canny stands out with a free plan for getting started. Canny uses flat pricing while HappyFox uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
HappyFox
HappyFox
Try free
Tier 1
$0 / month
$0/monthCheapest
Includes
  • 25 tracked users
  • Automatic feedback capture
  • Unlimited feedback
Basic
$21/month
Includes
  • Unlimited Tickets
  • Omnichannel Ticket Creation
  • SLA Management
  • Knowledge Base
  • SSO (GSuite/SAML/Azure)
  • Up to 5 Agents
Tier 2
$79 / month billed yearlyPopular
$79/month
Includes
  • 100+ tracked users
  • PM integrations
  • Advanced privacy
Team
$39/monthCheapest
Includes
  • Everything in Basic, and:
  • Multi-brand Helpdesk
  • Custom Email
  • Custom Domain
  • Custom Roles and Permissions
  • Custom Ticket Queues
  • 24/5 Email Support
  • Optional EU Data Center
Tier 3
Let's talk
Custom pricing
Includes
  • 5,000+ tracked users
  • SSO integrations
  • CRM integrations
ProPopular
$89/monthCheapest
Includes
  • Everything in Team, and:
  • Proactive Agent Collision
  • Task Management
  • Asset Management
  • Scheduled Tickets
  • IP-Based Restriction
  • Load Balanced Ticket Assignment
  • Password Policy Management
  • 24/7 Email Support
  • Uptime SLA
Tier 4
-
Enterprise PRO
Custom pricing
Includes
  • Everything in Pro, and:
  • Agent Scripting
  • 2 TB Attachment Store
  • All-time Reporting History
  • Advanced Audit Logs
  • 24/7 Phone Support
  • Customer Success Manager

← Swipe to compare plans →

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Canny

Feature request tracking and product feedback board

View all Canny plans

HappyFox

Help desk and customer support ticketing system

View all HappyFox plans

Which Should You Choose?

Choose Canny if:

  • You need a dedicated product feedback and feature request management system
  • You want to tie roadmap decisions to user vote data
  • Your primary use case is product feedback, not customer support ticketing

Choose HappyFox if:

  • You need a full-featured helpdesk with ticketing, SLAs, and multi-channel support
  • You want IT helpdesk features including asset management and approval workflows
  • You need enterprise support tooling with compliance and reporting features

HappyFox is a comprehensive helpdesk platform with IT service management features. Canny is a product feedback platform. HappyFox pricing starts at $26/agent/month. Canny starts at $79/month flat. These tools serve entirely different functions. HappyFox is for support and IT teams. Canny is for product teams.

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Frequently Asked Questions: Canny vs HappyFox

Which is cheaper, Canny or HappyFox?
As of July 2026, HappyFox starts at a lower price point. Canny starts at $79/mo while HappyFox starts at $21/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Canny have vs HappyFox?
Canny offers 3 pricing plans, while HappyFox offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Canny or HappyFox offer a free plan?
Canny offers a free plan, while HappyFox does not. If budget is a concern, Canny lets you get started at no cost.
What is the most popular Canny plan?
The $79 / month billed yearly plan is Canny's most popular tier, priced at $79/mo. Key features include 100+ tracked users, PM integrations, Advanced privacy.
What is the most popular HappyFox plan?
The Pro plan is HappyFox's most popular tier, priced at $89/mo. Key features include Everything in Team, and:, Proactive Agent Collision, Task Management.
Does Canny or HappyFox offer custom enterprise pricing?
Yes, both Canny and HappyFox offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Canny and HappyFox use?
Canny uses a flat pricing model, while HappyFox uses per-seat pricing. The right model depends on your team size and usage patterns.
AI Recommendations

Sources

  1. Canny Official Pricing- Vendor pricing page
  2. HappyFox Official Pricing- Vendor pricing page

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