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Dixa vs Missive: Pricing Comparison 2026

Side-by-side pricing comparison of Dixa and Missive. See all plans, features, and costs at a glance.

Bottom line: Missive starts at $14/mo, making it $75/mo cheaper than Dixa ($89/mo). Neither offers a free plan.

Last updated: August 24, 2026

Data compiled by Arthur Jacquemin
Updated August 24, 2026
Try Dixa freeTry Missive freePrice updated 4d agoPrice updated 4d ago

Dixa vs Missive: Quick Pricing Facts

FeatureDixaMissive
Starting Price$89/mo$14/mo
Number of Plans34
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Missive is the more affordable option, starting at $14/mo compared to Dixa's $89/mo. Both are Customer Support tools with 7 combined pricing plans and 52 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Dixa
Missive
Missive
Try free
Tier 1
Growth
$89/month
Includes
  • Contact Center (Phone, Email, Forms, Chat, Social)
  • Knowledge Base
  • AI Agent (Mim)
  • Intelligent Routing
  • IVR
  • Call Recording
  • Customer Callback, Voicemail
  • Service Level Agreements
  • Agents Teams & Custom Workloads
  • Native Shopify, Klaviyo, +35 integrations
Start with Growth
Starter
$14/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Email, SMS, social accounts
  • Team spaces and inboxes
  • Conversations and tasks
  • SOC 2 Type II compliance
Start with Starter
Tier 2
UltimatePopular
$139/month
Includes
  • Everything in Growth
  • Routing with External Data
  • Knowledge-Centered Service AI
  • Standard AI Intent Detection AI
  • Advanced Automations
  • Skills-Based Routing
  • Sandbox Access
  • 3rd-party AI Integrations AI
Start with Ultimate
Productive
$24/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • Up to 50 users
  • Integrations with external tools
  • Rules & automations
  • Basic analytics & reporting
  • API access
Start with Productive
Tier 3
Prime
$179/month
Includes
  • Everything in Ultimate
  • SSO (Single Sign-On)
  • Advanced AI Intent Detection AI
  • Advanced Insights AI
  • Custom User Roles
  • Auto Redaction
  • Multiple Organizations
  • Queue & Claim Restrictions
  • Enterprise API Limits
  • Outbound Email Templates
Start with Prime
Business
$36/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • SAML SSO
  • IP restriction
  • Advanced analytics & reporting
  • Personalized team onboarding
  • Personalized team onboarding
Start with Business
Tier 4
-
Still have more questions?
Custom pricing
Start with Still have more questions?

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Try Dixa freeFrom $89/moTry Missive freeFrom $14/mo
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Dixa

Conversational customer service platform

View all Dixa plans

Missive

Team inbox and chat app for collaborative email

View all Missive plans

Which Should You Choose?

Choose Dixa if:

  • •You need omnichannel support with routing, SLAs, and real-time analytics
  • •You handle high-volume inbound support across voice and chat
  • •Your team needs workforce management features

Choose Missive if:

  • •You need collaborative email management with internal threading
  • •You want a shared inbox that handles all your team's communication
  • •Your workflow is communication-centric, not queue-centric

Missive is a collaborative team inbox for managing communication. Dixa is an omnichannel support platform for managing customer service operations. These tools have different philosophies. Missive makes communication collaborative. Dixa makes support efficient through routing. Teams pick based on whether their primary challenge is communication coordination or customer queue management.

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Frequently Asked Questions: Dixa vs Missive

Which is cheaper, Dixa or Missive?
As of August 2026, Missive starts at a lower price point. Dixa starts at $89/mo while Missive starts at $14/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Dixa have vs Missive?
Dixa offers 3 pricing plans, while Missive offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Dixa plan?
The Ultimate plan is Dixa's most popular tier, priced at $139/mo. Key features include Everything in Growth, Routing with External Data, Knowledge-Centered Service AI.
Does Dixa or Missive offer custom enterprise pricing?
Missive offers a custom-priced enterprise tier for larger teams. Dixa lists all its pricing publicly.
How do Dixa and Missive compare for Customer Support?
Both Dixa and Missive are Customer Support tools. Dixa offers 3 plans starting at $89/mo, while Missive offers 4 plans starting at $14/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Dixa Official Pricing- Vendor pricing page
  2. Missive Official Pricing- Vendor pricing page

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