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Customer Support

Gorgias vs Missive: Pricing Comparison 2026

Side-by-side pricing comparison of Gorgias and Missive. See all plans, features, and costs at a glance.

Bottom line: Gorgias starts at $10/mo, making it $4/mo cheaper than Missive ($14/mo). Neither offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Gorgias vs Missive: Quick Pricing Facts

FeatureGorgiasMissive
Starting Price$10/mo$14/mo
Number of Plans53
Free TierNoNo
Pricing Modelusage-basedper-seat
Annual DiscountN/AN/A

Gorgias is the more affordable option, starting at $10/mo compared to Missive's $14/mo. Both are Customer Support tools with 8 combined pricing plans and 24 features compared.

Gorgias uses usage-based pricing while Missive uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Tier 1
Starter
$10/monthCheapest
Start with Starter
Starter
$14/month
Includes
  • Billed yearly
  • Billed monthly
  • Email, SMS, social accounts
  • Team spaces and inboxes
  • Conversations and tasks
  • SOC 2 Type II compliance
Start with Starter
Tier 2
Basic
$50/month
Start with Basic
Productive
$24/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • Up to 50 users
  • Integrations with external tools
  • Rules & automations
  • Basic analytics & reporting
  • API access
Start with Productive
Tier 3
Pro
$300/month
Start with Pro
Business
$36/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • SAML and SSO
  • IP restriction
  • Advanced analytics & reporting
  • Personalized team onboarding
  • Personalized team onboarding
Start with Business
Tier 4
Advanced
$750/monthCheapest
Start with Advanced
Tier 5
Enterprise
Custom pricing
Start with Enterprise

Swipe to compare plans →

Gorgias

Helpdesk for ecommerce with deep Shopify integration

View all Gorgias plans

Missive

Team inbox and chat app for collaborative email

View all Missive plans
Our Pick

Gorgias

Gorgias starts at $4/mo lower ($10/mo vs $14/mo), offers 5 tiers vs 3.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Gorgias

Try Gorgias free

Which Should You Choose?

Choose Gorgias if:

  • You want lower per-user costs—Gorgias starts at $10/mo, saving $4/mo compared to Missive at $14/mo
  • You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • Your team needs custom enterprise pricing—Gorgias offers negotiated terms for large deployments

Choose Missive if:

  • You want more features built-in—Missive offers 24 additional features across its plans
  • You prioritize Missive's user experience and interface over price (both tools are similarly priced)
  • You prefer Missive's per-seat model with its 3-tier structure

Gorgias is the more affordable choice [1], starting at $10/mo compared to Missive's $14/mo. For a 50-person team on paid plans, this translates to Gorgias saving approximately $200/month. Gorgias offers 5 pricing tiers compared to Missive's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Gorgias provides 0 total features versus 24 for Missive, offering a more focused toolset depending on your specific needs. For budget-conscious teams seeking predictable costs, Gorgias delivers superior value. Missive may justify its premium for specialized needs, but most organizations will find Gorgias the smarter financial choice.

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Frequently Asked Questions: Gorgias vs Missive

Which is cheaper, Gorgias or Missive?
As of March 2026, Gorgias starts at a lower price point. Gorgias starts at $10/mo while Missive starts at $14/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Gorgias have vs Missive?
Gorgias offers 5 pricing plans, while Missive offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Gorgias or Missive offer custom enterprise pricing?
Gorgias offers a custom-priced enterprise tier for larger teams. Missive lists all its pricing publicly.
What pricing models do Gorgias and Missive use?
Gorgias uses a usage-based pricing model, while Missive uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Gorgias and Missive compare for Customer Support?
Both Gorgias and Missive are Customer Support tools. Gorgias offers 5 plans starting at $10/mo, while Missive offers 3 plans starting at $14/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. Gorgias Official PricingVendor pricing page
  2. Missive Official PricingVendor pricing page

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