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Communication

Element (Matrix) vs Loom: Pricing Comparison 2026

Side-by-side pricing comparison of Element (Matrix) and Loom. See all plans, features, and costs at a glance.

Bottom line: Element (Matrix) starts at Custom pricing and Loom starts at $18/mo. Compare all 7 pricing tiers side by side.

Last updated: August 31, 2026

Data compiled by Arthur Jacquemin
Updated August 31, 2026
Try Element (Matrix) freeTry Loom freeUpdated this monthPrice updated today
Best Value

Loom - Loom offers a free plan, offers 4 tiers vs 3.

Element (Matrix) vs Loom: Quick Pricing Facts

FeatureElement (Matrix)Loom
Starting PriceCustom pricing$18/mo
Number of Plans34
Free TierNoYes
Pricing Modelopen-sourcefreemium
Annual DiscountN/AN/A

Element (Matrix) and Loom are both priced at Custom pricing, making them equally accessible Communication tools. Together they offer 7 pricing plans with 36 features compared, so the best choice comes down to which features match your needs.

Loom stands out with a free plan for getting started. Element (Matrix) uses open-source pricing while Loom uses freemium pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Communication needs.

Pricing Plans
Element (Matrix)
Element (Matrix)
Try free
Loom
Tier 1
Community.
Custom pricing
Includes
  • Element Server Suite Community
  • Open source under AGPL
  • Official FOSS distribution from Element
  • Free of charge frontend and backend
  • Includes Element Call
Start with Community.
Starter
$0/monthCheapest
Includes
  • 25 videos
  • 5 minute screen recordings
  • Unlimited meeting length NEW
  • Transcriptions in 50+ languages
  • Comments and emoji reactions
Start with Starter
Tier 2
Enterprise.
Custom pricing
Includes
  • Element Server Suite Pro
  • Includes Synapse Pro
  • Enhanced security and support
  • Corporate oversight and control
  • Dynamic scaling and cost savings
Start with Enterprise.
Business
$18/monthCheapest
Includes
  • Unlimited videos
  • Unlimited recording time
  • Basic waveform editing
  • Remove Loom branding
  • Upload and download videos
Start with Business
Tier 3
Sovereign.
Custom pricing
Includes
  • Element Server Suite Pro
  • Includes Synapse Pro
  • Operate without internet connectivity
  • Dedicated mobile push gateway
  • Air-gapped installation
Start with Sovereign.
Business + AIPopular
$24/monthCheapest
Includes
  • Auto-video enhancement
  • Advanced editing
  • Video-to-text automation
  • Auto-meeting recap emails NEW
  • Auto-meeting notes NEW
  • Admin insights
Start with Business + AI
Tier 4
-
Enterprise
Custom pricing
Includes
  • Advanced security (SSO, SCIM)
  • Salesforce integration
  • 99.95% uptime SLA
  • EBA Compliance
  • Downloadable user insights
Start with Enterprise

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Element (Matrix)

Secure decentralized messaging built on the Matrix protocol

View all Element (Matrix) plans

Loom

Async video messaging tool for screen recording

View all Loom plans

What Reviewers Say

Frequently Asked Questions: Element (Matrix) vs Loom

How many pricing plans does Element (Matrix) have vs Loom?
Element (Matrix) offers 3 pricing plans, while Loom offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Element (Matrix) or Loom offer a free plan?
Loom offers a free plan, while Element (Matrix) does not. If budget is a concern, Loom lets you get started at no cost.
What is the most popular Loom plan?
The Business + AI plan is Loom's most popular tier, priced at $24/mo. Key features include Auto-video enhancement, Advanced editing, Video-to-text automation.
Does Element (Matrix) or Loom offer custom enterprise pricing?
Yes, both Element (Matrix) and Loom offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Element (Matrix) and Loom use?
Element (Matrix) uses a open-source pricing model, while Loom uses freemium pricing. The right model depends on your team size and usage patterns.
How do Element (Matrix) and Loom compare for Communication?
Both Element (Matrix) and Loom are Communication tools. Element (Matrix) offers 3 plans starting at Custom pricing, while Loom offers 4 plans starting at $18/mo. Review the feature breakdowns above to see which better fits your Communication needs.
AI Recommendations

Sources

  1. Element (Matrix) Official Pricing- Vendor pricing page
  2. Loom Official Pricing- Vendor pricing page

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