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Communication

Element (Matrix) vs Loom: Pricing Comparison 2026

Side-by-side pricing comparison of Element (Matrix) and Loom. See all plans, features, and costs at a glance.

Bottom line: Element (Matrix) starts at Custom pricing and Loom starts at $18/mo. Compare all 7 pricing tiers side by side.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Element (Matrix) vs Loom: Quick Pricing Facts

FeatureElement (Matrix)Loom
Starting PriceCustom pricing$18/mo
Number of Plans34
Free TierNoYes
Pricing Modelopen-sourcefreemium
Annual DiscountN/AN/A

Element (Matrix) and Loom are both priced at Custom pricing, making them equally accessible Communication tools. Together they offer 7 pricing plans with 37 features compared, so the best choice comes down to which features match your needs.

Loom stands out with a free plan for getting started. Element (Matrix) uses open-source pricing while Loom uses freemium pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Communication needs.

Pricing Plans
Element (Matrix)
Element (Matrix)
Try it free
Tier 1
Community.
Custom pricing
Includes
  • Element Server Suite Community
  • Open source under AGPL
  • Official FOSS distribution from Element
  • Free of charge frontend and backend
  • Includes Element Call
Start with Community.
Starter
$0/monthCheapest
Includes
  • 25 videos
  • 5 minute screen recordings
  • Unlimited meeting length NEW
  • Transcriptions in 50+ languages
  • Comments and emoji reactions
Start with Starter
Tier 2
Enterprise.
Custom pricing
Includes
  • Element Server Suite Pro
  • Includes Synapse Pro
  • Enhanced security and support
  • Corporate oversight and control
  • Dynamic scaling and cost savings
Start with Enterprise.
Business
$18/monthCheapest
Includes
  • Unlimited videos
  • Unlimited recording time
  • Basic waveform editing
  • Remove Loom branding
  • Upload and download videos
Start with Business
Tier 3
Sovereign.
Custom pricing
Includes
  • Element Server Suite Pro
  • Includes Synapse Pro
  • Operate without internet connectivity
  • Dedicated mobile push gateway
  • Air-gapped installation
Start with Sovereign.
Business + AIPopular
$24/monthCheapest
Includes
  • Auto-video enhancement
  • Advanced editing
  • Video-to-text automation
  • Video variables NEW
  • Auto-meeting recap emails NEW
  • Auto-meeting notes NEW
Start with Business + AI
Tier 4
Enterprise
Custom pricing
Includes
  • Advanced security (SSO, SCIM)
  • Advanced content privacy
  • Custom data retention policies
  • Salesforce integration
  • 99.95% uptime SLA
  • Admin insights
Start with Enterprise

Swipe to compare plans →

Element (Matrix)

Secure decentralized messaging built on the Matrix protocol

View all Element (Matrix) plans

Loom

Async video messaging tool for screen recording

View all Loom plans

What Reviewers Say

Our Pick

Loom

Loom offers a free plan, offers 4 tiers vs 3.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Loom

Try Loom free

Which Should You Choose?

Choose Element (Matrix) if:

  • You prioritize Element (Matrix)'s user experience and interface over price (both tools are similarly priced)
  • Element (Matrix)'s 3-tier open-source structure gives clearer cost visibility for budget planning
  • Element (Matrix) keeps its feature set lean, which means faster onboarding and less complexity

Choose Loom if:

  • You need a free plan with 25 videos, 5 minute screen recordings—Loom offers no-cost access with no credit card required
  • You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—Loom offers 7 additional features across its plans

Loom offers a free plan [1], eliminating the cost barrier for evaluation, while Element (Matrix) requires paid subscription from the start. This gives Loom a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Loom's free tier, upgrading to a paid plan at approximately $24/mo provides substantial additional functionality. Compare this pricing path against Element (Matrix)'s tiering starting at Custom pricing to assess total cost of ownership over 12 months. Loom's 4 tiers provide flexibility at different budgets, while Element (Matrix)'s 3 tiers structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Loom is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.

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Frequently Asked Questions: Element (Matrix) vs Loom

How many pricing plans does Element (Matrix) have vs Loom?
Element (Matrix) offers 3 pricing plans, while Loom offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Element (Matrix) or Loom offer a free plan?
Loom offers a free plan, while Element (Matrix) does not. If budget is a concern, Loom lets you get started at no cost.
What is the most popular Loom plan?
The Business + AI plan is Loom's most popular tier, priced at $24/mo. Key features include Auto-video enhancement, Advanced editing, Video-to-text automation.
Does Element (Matrix) or Loom offer custom enterprise pricing?
Yes, both Element (Matrix) and Loom offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Element (Matrix) and Loom use?
Element (Matrix) uses a open-source pricing model, while Loom uses freemium pricing. The right model depends on your team size and usage patterns.
How do Element (Matrix) and Loom compare for Communication?
Both Element (Matrix) and Loom are Communication tools. Element (Matrix) offers 3 plans starting at Custom pricing, while Loom offers 4 plans starting at $18/mo. Review the feature breakdowns above to see which better fits your Communication needs.

Sources

  1. Element (Matrix) Official PricingVendor pricing page
  2. Loom Official PricingVendor pricing page

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