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Customer Support

HappyFox vs Pylon: Pricing Comparison 2026

Side-by-side pricing comparison of HappyFox and Pylon. See all plans, features, and costs at a glance.

Bottom line: HappyFox starts at $21/mo, making it $29/mo cheaper than Pylon ($50/mo). Neither offers a free plan.

Last updated: June 22, 2026

Data compiled by Arthur Jacquemin
Updated June 22, 2026
Try HappyFox freeTry Pylon freePrice updated 2d agoPrice updated 2d ago
Best Value

HappyFox - HappyFox starts at $29/mo lower ($21/mo vs $50/mo).

HappyFox vs Pylon: Quick Pricing Facts

FeatureHappyFoxPylon
Starting Price$21/mo$50/mo
Number of Plans46
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

HappyFox is the more affordable option, starting at $21/mo compared to Pylon's $50/mo. Both are Customer Support tools with 10 combined pricing plans and 31 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
HappyFox
HappyFox
Try free
Tier 1
Basic
$21/monthCheapest
Includes
  • Unlimited Tickets
  • Omnichannel Ticket Creation
  • SLA Management
  • Knowledge Base
  • SSO (GSuite/SAML/Azure)
  • Up to 5 Agents
Starter
$59/month
Tier 2
Team
$39/monthCheapest
Includes
  • Everything in Basic, and:
  • Multi-brand Helpdesk
  • Custom Email
  • Custom Domain
  • Custom Roles and Permissions
  • Custom Ticket Queues
  • 24/5 Email Support
  • Optional EU Data Center
ProfessionalPopular
$89/month
Tier 3
ProPopular
$89/monthCheapest
Includes
  • Everything in Team, and:
  • Proactive Agent Collision
  • Task Management
  • Asset Management
  • Scheduled Tickets
  • IP-Based Restriction
  • Load Balanced Ticket Assignment
  • Password Policy Management
  • 24/7 Email Support
  • Uptime SLA
Enterprise
$139/month
Tier 4
Enterprise PRO
Custom pricing
Includes
  • Everything in Pro, and:
  • Agent Scripting
  • 2 TB Attachment Store
  • All-time Reporting History
  • Advanced Audit Logs
  • 24/7 Phone Support
  • Customer Success Manager
AI Assistants
$50/monthCheapest
Tier 5
-
AI Agents
$100/monthCheapest
Tier 6
-
Account Intelligence
Custom pricing

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HappyFox

Help desk and customer support ticketing system

View all HappyFox plans

Pylon

B2B customer support platform across Slack and email

View all Pylon plans

Frequently Asked Questions: HappyFox vs Pylon

Which is cheaper, HappyFox or Pylon?
As of June 2026, HappyFox starts at a lower price point. HappyFox starts at $21/mo while Pylon starts at $50/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does HappyFox have vs Pylon?
HappyFox offers 4 pricing plans, while Pylon offers 6 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular HappyFox plan?
The Pro plan is HappyFox's most popular tier, priced at $89/mo. Key features include Everything in Team, and:, Proactive Agent Collision, Task Management.
What is the most popular Pylon plan?
The Professional plan is Pylon's most popular tier, priced at $89/mo.
Does HappyFox or Pylon offer custom enterprise pricing?
Yes, both HappyFox and Pylon offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
How do HappyFox and Pylon compare for Customer Support?
Both HappyFox and Pylon are Customer Support tools. HappyFox offers 4 plans starting at $21/mo, while Pylon offers 6 plans starting at $50/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. HappyFox Official Pricing- Vendor pricing page
  2. Pylon Official Pricing- Vendor pricing page

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