Gorgias vs Pylon: Pricing Comparison 2026
Side-by-side pricing comparison of Gorgias and Pylon. See all plans, features, and costs at a glance.
Bottom line: Gorgias starts at $10/mo, making it $40/mo cheaper than Pylon ($50/mo). Neither offers a free plan.
Last updated: July 6, 2026
Gorgias vs Pylon: Quick Pricing Facts
| Feature | Gorgias | Pylon |
|---|---|---|
| Starting Price | $10/mo | $50/mo |
| Number of Plans | 5 | 6 |
| Free Tier | No | No |
| Pricing Model | usage-based | per-seat |
| Annual Discount | N/A | N/A |
Gorgias is the more affordable option, starting at $10/mo compared to Pylon's $50/mo. Both are Customer Support tools with 11 combined pricing plans and 0 features compared.
Gorgias uses usage-based pricing while Pylon uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Gorgias Try freeAffiliate |  Pylon Try free |
|---|---|---|
| Tier 1 | Starter $10/monthCheapest | Starter $59/month |
| Tier 2 | Basic $50/monthCheapest | ProfessionalPopular $89/month |
| Tier 3 | Pro $300/month | Enterprise $139/monthCheapest |
| Tier 4 | Advanced $750/month | AI Assistants $50/monthCheapest |
| Tier 5 | Enterprise Custom pricing | AI Agents $100/monthCheapest |
| Tier 6 | - | Account Intelligence Custom pricing |
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Frequently Asked Questions: Gorgias vs Pylon
Which is cheaper, Gorgias or Pylon?
How many pricing plans does Gorgias have vs Pylon?
What is the most popular Pylon plan?
Does Gorgias or Pylon offer custom enterprise pricing?
What pricing models do Gorgias and Pylon use?
How do Gorgias and Pylon compare for Customer Support?
Sources
- Gorgias Official Pricing- Vendor pricing page
- Pylon Official Pricing- Vendor pricing page
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