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Customer Support

Help Scout vs Nolt: Pricing Comparison 2026

Side-by-side pricing comparison of Help Scout and Nolt. See all plans, features, and costs at a glance.

Bottom line: Help Scout starts at $25/mo, making it $29323/mo cheaper than Nolt ($29348/mo). Neither offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Help Scout freeTry Nolt freePrice updated 12d agoPrice updated 12d ago
Best Value

Help Scout - Help Scout starts at $29323/mo lower ($25/mo vs $29348/mo).

Help Scout vs Nolt: Quick Pricing Facts

FeatureHelp ScoutNolt
Starting Price$25/mo$29348/mo
Number of Plans33
Free TierNoNo
Pricing Modelper-seatflat
Annual DiscountN/AN/A

Help Scout is the more affordable option, starting at $25/mo compared to Nolt's $29348/mo. Both are Customer Support tools with 6 combined pricing plans and 24 features compared. At comparable tiers, the monthly price difference is $69783.

Help Scout uses per-seat pricing while Nolt uses flat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Help Scout
Help Scout
Try free
Tier 1
Standard
$25/monthCheapest
Includes
  • Multiple Inboxes
  • Live chat, Instagram, & Messenger
  • Multiple knowledge bases
  • One basic SLA policy
  • Basic workflows
  • Unlimited tags and saved replies
  • AI Inbox assistant
  • WhatsApp messaging
Essential
$29348/month
Tier 2
PlusPopular
$45/monthCheapest
Includes
  • Advanced workflows
  • Two advanced SLA policies
  • Unlimited AI Drafts
  • Round robin routing
  • Salesforce, Jira, and HubSpot
  • Internal teams
  • Group conversations by company
ProPopular
$69828/month
Tier 3
Pro
$75/monthCheapest
Includes
  • Unlimited workflows
  • Unlimited SLA policies
  • Multiple routing types
  • SSO/SAML
  • HIPAA compliance
  • Up to 50 light users
  • Dedicated onboarding specialist
  • Strategic account manager
  • Preferred pricing on Aircall
Enterprise
Custom pricing

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Help Scout

Customer support platform with shared inbox and knowledge base

View all Help Scout plans

Nolt

Feedback board for collecting and prioritizing feature requests

View all Nolt plans

Frequently Asked Questions: Help Scout vs Nolt

Which is cheaper, Help Scout or Nolt?
As of July 2026, Help Scout starts at a lower price point. Help Scout starts at $25/mo while Nolt starts at $29348/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Help Scout have vs Nolt?
Help Scout offers 3 pricing plans, while Nolt offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Help Scout plan?
The Plus plan is Help Scout's most popular tier, priced at $45/mo. Key features include Advanced workflows, Two advanced SLA policies, Unlimited AI Drafts.
What is the most popular Nolt plan?
The Pro plan is Nolt's most popular tier, priced at $69828/mo.
Does Help Scout or Nolt offer custom enterprise pricing?
Nolt offers a custom-priced enterprise tier for larger teams. Help Scout lists all its pricing publicly.
What pricing models do Help Scout and Nolt use?
Help Scout uses a per-seat pricing model, while Nolt uses flat pricing. The right model depends on your team size and usage patterns.
How do Help Scout and Nolt compare for Customer Support?
Both Help Scout and Nolt are Customer Support tools. Help Scout offers 3 plans starting at $25/mo, while Nolt offers 3 plans starting at $29348/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Help Scout Official Pricing- Vendor pricing page
  2. Nolt Official Pricing- Vendor pricing page

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