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Customer Support

Helpshift vs Nolt: Pricing Comparison 2026

Side-by-side pricing comparison of Helpshift and Nolt. See all plans, features, and costs at a glance.

Bottom line: Helpshift starts at $49/mo, making it $29299/mo cheaper than Nolt ($29348/mo). Helpshift offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Helpshift vs Nolt: Quick Pricing Facts

FeatureHelpshiftNolt
Starting Price$49/mo$29348/mo
Number of Plans53
Free TierYesNo
Pricing Modelusage-basedflat
Annual DiscountN/AN/A

Helpshift is the more affordable option, starting at $49/mo compared to Nolt's $29348/mo. Both are Customer Support tools with 8 combined pricing plans and 14 features compared. At comparable tiers, the monthly price difference is $69729.

Helpshift stands out with a free plan for getting started. Helpshift uses usage-based pricing while Nolt uses flat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Helpshift
Helpshift
Try it free
Tier 1
Free
$0/monthCheapest
Includes
  • Basic support features
  • Limited user access
Start with Free
Essential
$29348/month
Start with Essential
Tier 2
Starter
$49/monthCheapest
$588 / year
Includes
  • Advanced support features
  • Up to 100 users
  • Email support
Start with Starter
ProPopular
$69828/month
Start with Pro
Tier 3
ProPopular
$99/monthCheapest
$1188 / year
Includes
  • All Starter features
  • Up to 500 users
  • Priority support
Start with Pro
Enterprise
Custom pricing
Start with Enterprise
Tier 4
Business
$199/monthCheapest
$2388 / year
Includes
  • All Pro features
  • Custom integrations
  • Dedicated account manager
Start with Business
Tier 5
Enterprise
Custom pricing
Includes
  • All Business features
  • Unlimited users
  • Custom pricing
Start with Enterprise

Swipe to compare plans →

Helpshift

In-app customer support and messaging for mobile apps

View all Helpshift plans

Nolt

Feedback board for collecting and prioritizing feature requests

View all Nolt plans
Our Pick

Helpshift

Helpshift offers a free plan, starts at $29299/mo lower ($49/mo vs $29348/mo), offers 5 tiers vs 3.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Helpshift

Try Helpshift free

Which Should You Choose?

Choose Helpshift if:

  • You want lower per-user costs—Helpshift starts at $49/mo, saving $29299/mo compared to Nolt at $29348/mo
  • You need a free plan with Basic support features, Limited user access—Helpshift offers no-cost access with no credit card required
  • You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—Helpshift offers 14 additional features across its plans

Choose Nolt if:

  • You need predictable billing — Nolt's flat model avoids surprise overages
  • You value Nolt's specific feature progression from free to advanced tier levels
  • Nolt's approach to Customer Support reflects how modern teams actually use these tools

Helpshift is the more affordable choice [1], starting at $49/mo compared to Nolt's $29348/mo. For a 50-person team on paid plans, this translates to Helpshift saving approximately $1464950/month. Helpshift offers 5 pricing tiers compared to Nolt's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Helpshift provides 14 total features versus 0 for Nolt, offering a richer feature set depending on your specific needs. For budget-conscious teams seeking predictable costs, Helpshift delivers superior value. Nolt may justify its premium for specialized needs, but most organizations will find Helpshift the smarter financial choice.

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Frequently Asked Questions: Helpshift vs Nolt

Which is cheaper, Helpshift or Nolt?
As of March 2026, Helpshift starts at a lower price point. Helpshift starts at $49/mo while Nolt starts at $29348/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Helpshift have vs Nolt?
Helpshift offers 5 pricing plans, while Nolt offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Helpshift or Nolt offer a free plan?
Helpshift offers a free plan, while Nolt does not. If budget is a concern, Helpshift lets you get started at no cost.
Can I save money by paying annually for Helpshift or Nolt?
Both Helpshift and Nolt offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Helpshift plan?
The Pro plan is Helpshift's most popular tier, priced at $99/mo. Key features include All Starter features, Up to 500 users, Priority support.
What is the most popular Nolt plan?
The Pro plan is Nolt's most popular tier, priced at $69828/mo.
Does Helpshift or Nolt offer custom enterprise pricing?
Yes, both Helpshift and Nolt offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.

Sources

  1. Helpshift Official PricingVendor pricing page
  2. Nolt Official PricingVendor pricing page

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