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Customer Support

Kayako vs Missive: Pricing Comparison 2026

Side-by-side pricing comparison of Kayako and Missive. See all plans, features, and costs at a glance.

Bottom line: Kayako starts at Custom pricing and Missive starts at $14/mo. Compare all 4 pricing tiers side by side.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Kayako freeTry Missive freePrice updated 12d agoPrice updated 12d ago
Best Value

Missive - Missive offers 3 tiers vs 1.

Kayako vs Missive: Quick Pricing Facts

FeatureKayakoMissive
Starting PriceCustom pricing$14/mo
Number of Plans13
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Kayako and Missive are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 4 pricing plans with 32 features compared, so the best choice comes down to which features match your needs.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Kayako
Kayako
Try free
Missive
Missive
Try free
Tier 1
Kayako One
Custom pricing
Includes
  • Unified inbox
  • Ticketing system
  • Knowledge base
  • Live chat widget
  • Automation rules
  • Reporting & analytics
  • Kay AI agent ($1/resolution)
  • White-glove onboarding & setup
Starter
$14/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Email, SMS, social accounts
  • Team spaces and inboxes
  • Conversations and tasks
  • SOC 2 Type II compliance
Tier 2
-
Productive
$24/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • Up to 50 users
  • Integrations with external tools
  • Rules & automations
  • Basic analytics & reporting
  • API access
Tier 3
-
Business
$36/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • SAML SSO
  • IP restriction
  • Advanced analytics & reporting
  • Personalized team onboarding
  • Personalized team onboarding

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Kayako

Unified customer service platform with chat and ticketing

View all Kayako plans

Missive

Team inbox and chat app for collaborative email

View all Missive plans

Frequently Asked Questions: Kayako vs Missive

How many pricing plans does Kayako have vs Missive?
Kayako offers 1 pricing plan, while Missive offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Kayako or Missive offer custom enterprise pricing?
Kayako offers a custom-priced enterprise tier for larger teams. Missive lists all its pricing publicly.
How do Kayako and Missive compare for Customer Support?
Both Kayako and Missive are Customer Support tools. Kayako offers 1 plan starting at Custom pricing, while Missive offers 3 plans starting at $14/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Kayako Official Pricing- Vendor pricing page
  2. Missive Official Pricing- Vendor pricing page

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