Kayako vs Zendesk: Pricing Comparison 2026
Side-by-side pricing comparison of Kayako and Zendesk. See all plans, features, and costs at a glance.
Bottom line: Kayako starts at Custom pricing and Zendesk starts at $19/mo. Compare all 9 pricing tiers side by side.
Last updated: July 6, 2026
Kayako vs Zendesk: Quick Pricing Facts
| Feature | Kayako | Zendesk |
|---|---|---|
| Starting Price | Custom pricing | $19/mo |
| Number of Plans | 1 | 8 |
| Free Tier | No | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Kayako and Zendesk are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 9 pricing plans with 8 features compared, so the best choice comes down to which features match your needs.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Kayako Try free |  Zendesk Try free |
|---|---|---|
| Tier 1 | Kayako One Custom pricing Includes
| Support Team $19/monthCheapest |
| Tier 2 | - | Suite Team $55/monthCheapest |
| Tier 3 | - | Suite Professional $115/monthCheapest |
| Tier 4 | - | Suite Enterprise + Copilot Custom pricing |
| Tier 5 | - | Copilot $50/monthCheapest |
| Tier 6 | - | Workforce Engagement Bundle $50/monthCheapest |
| Tier 7 | - | Contact Center $83/monthCheapest |
| Tier 8 | - | How can we help? Contact us. Custom pricing |
← Swipe to compare plans →
Ready to get started? Try either tool free — no credit card required.
What Reviewers Say
Frequently Asked Questions: Kayako vs Zendesk
How many pricing plans does Kayako have vs Zendesk?
Does Kayako or Zendesk offer custom enterprise pricing?
How do Kayako and Zendesk compare for Customer Support?
Sources
- Kayako Official Pricing- Vendor pricing page
- Zendesk Official Pricing- Vendor pricing page
Related Articles
Best Customer Support for Agencies (2026)
Compare customer support pricing for agencies: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 10-50 people.
Best Customer Support for Enterprise (2026)
Compare customer support pricing for enterprise: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 100+ people.
Best Customer Support for Small Teams (2026)
Compare customer support pricing for small teams: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 2-10 people.
Track Price Changes
Get notified when pricing changes for these tools.