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Crisp vs HappyFox: Pricing Comparison 2026

Side-by-side pricing comparison of Crisp and HappyFox. See all plans, features, and costs at a glance.

Bottom line: Crisp starts at Custom pricing and HappyFox starts at $21/mo. Compare all 8 pricing tiers side by side.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Crisp vs HappyFox: Quick Pricing Facts

FeatureCrispHappyFox
Starting PriceCustom pricing$21/mo
Number of Plans44
Free TierYesNo
Pricing Modelflatper-seat
Annual DiscountN/AN/A

Crisp and HappyFox are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 8 pricing plans with 31 features compared, so the best choice comes down to which features match your needs.

Crisp stands out with a free plan for getting started. Crisp uses flat pricing while HappyFox uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
HappyFox
HappyFox
Try it free
Tier 1
Free
$0/monthCheapest
Start with Free
Basic
$21/month
Includes
  • Unlimited Tickets
  • Omnichannel Ticket Creation
  • SLA Management
  • Knowledge Base
  • SSO (GSuite/SAML/Azure)
  • Up to 5 Agents
Start with Basic
Tier 2
Mini
Custom pricing
Start with Mini
Team
$39/monthCheapest
Includes
  • Everything in Basic, and:
  • Multi-brand Helpdesk
  • Custom Email
  • Custom Domain
  • Custom Roles and Permissions
  • Custom Ticket Queues
  • 24/5 Email Support
  • Optional EU Data Center
Start with Team
Tier 3
Essentials
Custom pricing
Start with Essentials
ProPopular
$89/monthCheapest
Includes
  • Everything in Team, and:
  • Proactive Agent Collision
  • Task Management
  • Asset Management
  • Scheduled Tickets
  • IP-Based Restriction
  • Load Balanced Ticket Assignment
  • Password Policy Management
  • 24/7 Email Support
  • Uptime SLA
Start with Pro
Tier 4
PlusPopular
Custom pricing
Start with Plus
Enterprise PRO
Custom pricing
Includes
  • Everything in Pro, and:
  • Agent Scripting
  • 2 TB Attachment Store
  • All-time Reporting History
  • Advanced Audit Logs
  • 24/7 Phone Support
  • Customer Success Manager
Start with Enterprise PRO

Swipe to compare plans →

Crisp

All-in-one business messaging platform with live chat

View all Crisp plans

HappyFox

Help desk and customer support ticketing system

View all HappyFox plans
Our Pick

Crisp

Crisp offers a free plan.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Crisp

Try Crisp free

Which Should You Choose?

Choose Crisp if:

  • You need a free plan with core features—Crisp offers no-cost access with no credit card required
  • You prioritize Crisp's user experience and interface over price (both tools are similarly priced)
  • You need predictable billing — Crisp's flat model avoids surprise overages

Choose HappyFox if:

  • You want more features built-in—HappyFox offers 31 additional features across its plans
  • You prioritize HappyFox's user experience and interface over price (both tools are similarly priced)
  • You want HappyFox's approach to incremental feature unlocking across its 4 pricing tiers

Crisp offers a free plan [1], eliminating the cost barrier for evaluation, while HappyFox requires paid subscription from the start. This gives Crisp a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Crisp's free tier, upgrading to a paid plan at approximately Custom pricing provides substantial additional functionality. Compare this pricing path against HappyFox's tiering starting at $21/mo to assess total cost of ownership over 12 months. Crisp's 4 tiers provide flexibility at different budgets, while HappyFox's 4 tiers structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Crisp is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.

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Frequently Asked Questions: Crisp vs HappyFox

How many pricing plans does Crisp have vs HappyFox?
Crisp offers 4 pricing plans, while HappyFox offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Crisp or HappyFox offer a free plan?
Crisp offers a free plan, while HappyFox does not. If budget is a concern, Crisp lets you get started at no cost.
What is the most popular Crisp plan?
The Plus plan is Crisp's most popular tier, priced at Custom pricing.
What is the most popular HappyFox plan?
The Pro plan is HappyFox's most popular tier, priced at $89/mo. Key features include Everything in Team, and:, Proactive Agent Collision, Task Management.
Does Crisp or HappyFox offer custom enterprise pricing?
Yes, both Crisp and HappyFox offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Crisp and HappyFox use?
Crisp uses a flat pricing model, while HappyFox uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Crisp and HappyFox compare for Customer Support?
Both Crisp and HappyFox are Customer Support tools. Crisp offers 4 plans starting at Custom pricing, while HappyFox offers 4 plans starting at $21/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. Crisp Official PricingVendor pricing page
  2. HappyFox Official PricingVendor pricing page

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