Canny vs Crisp: Pricing Comparison 2026
Side-by-side pricing comparison of Canny and Crisp. See all plans, features, and costs at a glance.
Bottom line: Crisp starts at $45/mo, making it $34/mo cheaper than Canny ($79/mo). Canny offers a free plan.
Last updated: July 6, 2026
Crisp - Crisp offers a free plan, starts at $34/mo lower ($45/mo vs $79/mo), offers 4 tiers vs 3.
Canny vs Crisp: Quick Pricing Facts
| Feature | Canny | Crisp |
|---|---|---|
| Starting Price | $79/mo | $45/mo |
| Number of Plans | 3 | 4 |
| Free Tier | Yes | Yes |
| Pricing Model | flat | freemium |
| Annual Discount | N/A | N/A |
Crisp is the more affordable option, starting at $45/mo compared to Canny's $79/mo. Both are Customer Support tools with 7 combined pricing plans and 9 features compared.
Both tools offer free plans, making them accessible for teams on a budget. Canny uses flat pricing while Crisp uses freemium pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Canny Try free |  Crisp Try free |
|---|---|---|
| Tier 1 | $0 / month $0/monthCheapest Includes
| Free $0/monthCheapest |
| Tier 2 | $79 / month billed yearlyPopular $79/month Includes
| Mini $45/monthCheapest |
| Tier 3 | Let's talk Custom pricing Includes
| Essentials $95/monthCheapest |
| Tier 4 | - | Plus $295/monthCheapest |
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Crisp
View all Crisp plansFrequently Asked Questions: Canny vs Crisp
Which is cheaper, Canny or Crisp?
How many pricing plans does Canny have vs Crisp?
Does Canny or Crisp offer a free plan?
What is the most popular Canny plan?
Does Canny or Crisp offer custom enterprise pricing?
What pricing models do Canny and Crisp use?
How do Canny and Crisp compare for Customer Support?
Sources
- Canny Official Pricing- Vendor pricing page
- Crisp Official Pricing- Vendor pricing page
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