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Customer Support

Canny vs Crisp: Pricing Comparison 2026

Side-by-side pricing comparison of Canny and Crisp. See all plans, features, and costs at a glance.

Bottom line: Both Canny and Crisp offer free plans. Canny has 4 pricing tiers while Crisp has 4.

Last updated: June 4, 2026

Data compiled by Arthur Jacquemin
Updated June 4, 2026
Try Canny freeTry Crisp freePrice updated todayPrice updated today
Best Value

Canny - Canny offers a free plan.

Canny vs Crisp: Quick Pricing Facts

FeatureCannyCrisp
Starting Price$19/moCustom pricing
Number of Plans44
Free TierYesYes
Pricing Modelflatfreemium
Annual DiscountN/AN/A

Canny and Crisp are both priced at $19/mo, making them equally accessible Customer Support tools. Together they offer 8 pricing plans with 12 features compared, so the best choice comes down to which features match your needs.

Both tools offer free plans, making them accessible for teams on a budget. Canny uses flat pricing while Crisp uses freemium pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Canny
Crisp
Tier 1
$0 / month
$0/monthCheapest
Includes
  • 25 tracked users
  • Automatic feedback capture
  • Unlimited feedback
Start with $0 / month
Free
$0/monthCheapest
Start with Free
Tier 2
$19 / month billed yearly
$19/monthCheapest
Includes
  • 100+ tracked users
  • Custom domains
  • Content translations
Start with $19 / month billed yearly
Mini
Custom pricing
Start with Mini
Tier 3
$79 / month billed yearlyPopular
$79/monthCheapest
Includes
  • 100+ tracked users
  • PM integrations
  • Advanced privacy
Start with $79 / month billed yearly
Essentials
Custom pricing
Start with Essentials
Tier 4
Let's talk
Custom pricing
Includes
  • 5,000+ tracked users
  • SSO integrations
  • CRM integrations
Start with Let's talk
PlusPopular
Custom pricing
Start with Plus

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Canny

Feature request tracking and product feedback board

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Crisp

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Frequently Asked Questions: Canny vs Crisp

How many pricing plans does Canny have vs Crisp?
Canny offers 4 pricing plans, while Crisp offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Canny or Crisp offer a free plan?
Yes, both Canny and Crisp offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
What is the most popular Canny plan?
The $79 / month billed yearly plan is Canny's most popular tier, priced at $79/mo. Key features include 100+ tracked users, PM integrations, Advanced privacy.
What is the most popular Crisp plan?
The Plus plan is Crisp's most popular tier, priced at Custom pricing.
Does Canny or Crisp offer custom enterprise pricing?
Yes, both Canny and Crisp offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Canny and Crisp use?
Canny uses a flat pricing model, while Crisp uses freemium pricing. The right model depends on your team size and usage patterns.
How do Canny and Crisp compare for Customer Support?
Both Canny and Crisp are Customer Support tools. Canny offers 4 plans starting at $19/mo, while Crisp offers 4 plans starting at Custom pricing. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Canny Official Pricing- Vendor pricing page
  2. Crisp Official Pricing- Vendor pricing page

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