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Capsule CRM vs EngageBay: Pricing Comparison 2026

Side-by-side pricing comparison of Capsule CRM and EngageBay. See all plans, features, and costs at a glance.

Bottom line: Capsule CRM starts at $18/mo and EngageBay starts at Custom pricing. Compare all 5 pricing tiers side by side.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Capsule CRM freeTry EngageBay freePrice updated 11d agoPrice updated 11d ago
Best Value

Capsule CRM - Capsule CRM offers a free plan, offers 4 tiers vs 1.

Capsule CRM vs EngageBay: Quick Pricing Facts

FeatureCapsule CRMEngageBay
Starting Price$18/moCustom pricing
Number of Plans41
Free TierYesNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Capsule CRM and EngageBay are both priced at $18/mo, making them equally accessible CRM tools. Together they offer 5 pricing plans with 28 features compared, so the best choice comes down to which features match your needs.

Capsule CRM stands out with a free plan for getting started.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
Capsule CRM
Capsule CRM
Try free
EngageBay
EngageBay
Try free
Tier 1
Free
$0/monthCheapest
Includes
  • 250 Contacts
  • 5 custom fields
  • 1 Sales Pipeline
  • Custom Sales Milestones
  • Custom Task CategoriesUpgrade to go beyond standard categories by setting custom task types that fit your specific workflows.
  • Advanced Mail ConnectionUse your Gmail or Outlook account to send emails now. Upgrade to connect professional mail servers for advanced business needs.
Start with Free
All Plans
Custom pricing
Start with All Plans
Tier 2
Starter
$18/monthCheapest
Includes
  • 30,000 Contacts
  • Email TemplatesAvoid writing the same email over and over with a bank of reusable templates, ready to edit and send
  • Shared MailboxConnect a shared email inbox to enable multiple team members to respond from the same account e.g. sales@, support@, info@
  • Basic Reporting
  • Premium IntegrationsAccess direct integrations with tools like Xero, Zendesk and Import2
  • GoalsSet and track performance objectives around Opportunities, Tasks, and Activites
  • AI Pipeline GeneratorBuild a custom sales pipeline tailored to your unique business and process in seconds.
  • Custom Activity Types
Start with Starter
-
Tier 3
GrowthEnhanced AI ToolsPopular
$36/monthCheapest
Includes
  • 60,000 Contacts
  • Workflow AutomationsDefine repeatable sales processes by configuring a series of tasks, email notifications or stage changes within pipeline/project boards
  • Advanced Sales ReportingMore in depth reports so you can get visibility on your sales forecast, where you are losing the most sales and how active your team is.
  • Reporting DashboardsAnalyze CRM data for insights on conversions, task efficiency, pipeline, projects, and contact health.
  • Multiple Sales Pipelines
  • Multiple Project Boards
  • Project ManagementManage client delivery and other activities via kanban-style project boards
  • Team & Access Controls
  • AI Business EnrichmentAI automatically fills out business information at a contact level, so you don’t have to.
  • AI SummariesGet an instant summary of the last 50 activities on any Contact, Opportunity, or Project.
  • AI Meeting PrepGet a focused brief for every meeting in one click—surfacing notes, history, risks and opportunities so you can walk into any call prepared.Beta
Start with GrowthEnhanced AI Tools
-
Tier 4
AdvancedEnhanced AI Tools
$54/monthCheapest
Includes
  • 120,000 Contacts
  • 50 project boards
  • 50 sales pipelines
Start with AdvancedEnhanced AI Tools
-

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Capsule CRM

Simple and smart online CRM for small businesses

View all Capsule CRM plans

EngageBay

All-in-one CRM with marketing, sales, and support tools

View all EngageBay plans

Frequently Asked Questions: Capsule CRM vs EngageBay

How many pricing plans does Capsule CRM have vs EngageBay?
Capsule CRM offers 4 pricing plans, while EngageBay offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Does Capsule CRM or EngageBay offer a free plan?
Capsule CRM offers a free plan, while EngageBay does not. If budget is a concern, Capsule CRM lets you get started at no cost.
What is the most popular Capsule CRM plan?
The GrowthEnhanced AI Tools plan is Capsule CRM's most popular tier, priced at $36/mo. Key features include 60,000 Contacts, Workflow AutomationsDefine repeatable sales processes by configuring a series of tasks, email notifications or stage changes within pipeline/project boards, Advanced Sales ReportingMore in depth reports so you can get visibility on your sales forecast, where you are losing the most sales and how active your team is..
Does Capsule CRM or EngageBay offer custom enterprise pricing?
EngageBay offers a custom-priced enterprise tier for larger teams. Capsule CRM lists all its pricing publicly.
How do Capsule CRM and EngageBay compare for CRM?
Both Capsule CRM and EngageBay are CRM tools. Capsule CRM offers 4 plans starting at $18/mo, while EngageBay offers 1 plan starting at Custom pricing. Review the feature breakdowns above to see which better fits your CRM needs.
AI Recommendations

Sources

  1. Capsule CRM Official Pricing- Vendor pricing page
  2. EngageBay Official Pricing- Vendor pricing page

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