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Capsule CRM vs EngageBay: Pricing Comparison 2026

Side-by-side pricing comparison of Capsule CRM and EngageBay. See all plans, features, and costs at a glance.

Bottom line: Both Capsule CRM and EngageBay offer free plans. Capsule CRM has 6 pricing tiers while EngageBay has 8.

Last updated: August 24, 2026

Data compiled by Arthur Jacquemin
Updated August 24, 2026
Try Capsule CRM freeTry EngageBay freeAffiliatePrice updated 6d agoPrice updated 6d ago
Best Value

EngageBay - EngageBay offers a free plan, offers 8 tiers vs 6.

Capsule CRM vs EngageBay: Quick Pricing Facts

FeatureCapsule CRMEngageBay
Starting Price$18/moCustom pricing
Number of Plans68
Free TierYesYes
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Capsule CRM and EngageBay are both priced at $18/mo, making them equally accessible CRM tools. Together they offer 14 pricing plans with 104 features compared, so the best choice comes down to which features match your needs.

Both tools offer free plans, making them accessible for teams on a budget.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
Capsule CRM
Capsule CRM
Try free
EngageBay
EngageBay
Try freeAffiliate
Tier 1
Free
$0/monthCheapest
Includes
  • 250 Contacts
  • 5 custom fields
  • 1 Sales Pipeline
  • Custom Sales Milestones
  • Custom Task CategoriesUpgrade to go beyond standard categories by setting custom task types that fit your specific workflows.
  • Advanced Mail ConnectionUse your Gmail or Outlook account to send emails now. Upgrade to connect professional mail servers for advanced business needs.
Start with Free
Free
$0/monthCheapest
Includes
  • 250 Contacts & Companies
  • Contact Management
  • 360 Degree Contact View
  • Deals
  • Tasks
  • Email Tracking
  • Appointment Scheduling
  • Gsuite Integration
  • Live Chat
Start with Free
Tier 2
Starter
$18/monthCheapest
Includes
  • 30,000 Contacts
  • Email TemplatesAvoid writing the same email over and over with a bank of reusable templates, ready to edit and send
  • Shared MailboxConnect a shared email inbox to enable multiple team members to respond from the same account e.g. sales@, support@, info@
  • Basic Reporting
  • Premium IntegrationsAccess direct integrations with tools like Xero, Zendesk and Import2
  • GoalsSet and track performance objectives around Opportunities, Tasks, and Activites
  • AI Pipeline GeneratorBuild a custom sales pipeline tailored to your unique business and process in seconds.
  • Custom Activity Types
Start with Starter
Basic
Custom pricing
Includes
  • 500 Contacts & Companies
  • Multiple Deal Tracks
  • Calling
  • Predictive Lead Score
  • 3rd Party Integrations
  • Tag Manager
Start with Basic
Tier 3
GrowthEnhanced AI ToolsPopular
$36/monthCheapest
Includes
  • 60,000 Contacts
  • Workflow AutomationsDefine repeatable sales processes by configuring a series of tasks, email notifications or stage changes within pipeline/project boards
  • Advanced Sales ReportingMore in depth reports so you can get visibility on your sales forecast, where you are losing the most sales and how active your team is.
  • Reporting DashboardsAnalyze CRM data for insights on conversions, task efficiency, pipeline, projects, and contact health.
  • Multiple Sales Pipelines
  • Multiple Project Boards
  • Project ManagementManage client delivery and other activities via kanban-style project boards
  • Team & Access Controls
  • AI Business EnrichmentAI automatically fills out business information at a contact level, so you don’t have to.
  • AI SummariesGet an instant summary of the last 50 activities on any Contact, Opportunity, or Project.
  • AI Meeting PrepGet a focused brief for every meeting in one click—surfacing notes, history, risks and opportunities so you can walk into any call prepared.Beta
Start with GrowthEnhanced AI Tools
Growth
Custom pricing
Includes
  • 10,000 20,000 Contacts & Companies
  • Email Scheduler
  • Leader Board
  • Multi Currency
  • Sales Automation
  • Products
  • Proposals
Start with Growth
Tier 4
AdvancedEnhanced AI Tools
$54/monthCheapest
Includes
  • 120,000 Contacts
  • 50 project boards
  • 50 sales pipelines
Start with AdvancedEnhanced AI Tools
Pro
Custom pricing
Includes
  • 30,000 Contacts & Companies
  • Auto Dialer
  • Proposal Analytics
  • Role Management
  • Call Records
  • Call Scripts
  • Goals
  • Custom Reporting
  • Conversational Inbox
Start with Pro
Tier 5
GrowthPopular
$36/month
Includes
  • 60,000 Contacts
  • Workflow Automations Define repeatable sales processes by configuring a series of tasks, email notifications or stage changes within pipeline/project boards
  • Advanced Sales Reporting More in depth reports so you can get visibility on your sales forecast, where you are losing the most sales and how active your team is.
  • Reporting Dashboards Analyze CRM data for insights on conversions, task efficiency, pipeline, projects, and contact health.
  • Multiple Sales Pipelines
  • Multiple Project Boards
  • Project Management Manage client delivery and other activities via kanban-style project boards
  • Team & Access Controls
  • AI Business Enrichment AI automatically fills out business information at a contact level, so you don’t have to.
  • AI Summaries Get an instant summary of the last 50 activities on any Contact, Opportunity, or Project.
  • AI Meeting Prep Get a focused brief for every meeting in one click—surfacing notes, history, risks and opportunities so you can walk into any call prepared. Beta
Start with Growth
FREE
$0/monthCheapest
Includes
  • 250 Contacts & Companies
  • Contact Management
  • 360 Degree Contact View
  • Deals
  • Tasks
  • Email Tracking
  • Appointment Scheduling
  • Gsuite Integration
  • Live Chat
Start with FREE
Tier 6
Advanced
$54/monthCheapest
Includes
  • 120,000 Contacts
  • 50 project boards
  • 50 sales pipelines
Start with Advanced
BASIC
Custom pricing
Includes
  • 500 Contacts & Companies
  • Multiple Deal Tracks
  • Calling
  • Predictive Lead Score
  • 3rd Party Integrations
  • Tag Manager
Start with BASIC
Tier 7
-
GROWTH
Custom pricing
Includes
  • 10,000 20,000 Contacts & Companies
  • Email Scheduler
  • Leader Board
  • Multi Currency
  • Sales Automation
  • Products
  • Proposals
Start with GROWTH
Tier 8
-
PRO
Custom pricing
Includes
  • 30,000 Contacts & Companies
  • Auto Dialer
  • Proposal Analytics
  • Role Management
  • Call Records
  • Call Scripts
  • Goals
  • Custom Reporting
  • Conversational Inbox
Start with PRO

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Capsule CRM

Simple and smart online CRM for small businesses

View all Capsule CRM plans

EngageBay

All-in-one CRM with marketing, sales, and support tools

View all EngageBay plans

Frequently Asked Questions: Capsule CRM vs EngageBay

How many pricing plans does Capsule CRM have vs EngageBay?
Capsule CRM offers 6 pricing plans, while EngageBay offers 8 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Capsule CRM or EngageBay offer a free plan?
Yes, both Capsule CRM and EngageBay offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
What is the most popular Capsule CRM plan?
The GrowthEnhanced AI Tools plan is Capsule CRM's most popular tier, priced at $36/mo. Key features include 60,000 Contacts, Workflow AutomationsDefine repeatable sales processes by configuring a series of tasks, email notifications or stage changes within pipeline/project boards, Advanced Sales ReportingMore in depth reports so you can get visibility on your sales forecast, where you are losing the most sales and how active your team is..
Does Capsule CRM or EngageBay offer custom enterprise pricing?
EngageBay offers a custom-priced enterprise tier for larger teams. Capsule CRM lists all its pricing publicly.
How do Capsule CRM and EngageBay compare for CRM?
Both Capsule CRM and EngageBay are CRM tools. Capsule CRM offers 6 plans starting at $18/mo, while EngageBay offers 8 plans starting at Custom pricing. Review the feature breakdowns above to see which better fits your CRM needs.
AI Recommendations

Sources

  1. Capsule CRM Official Pricing- Vendor pricing page
  2. EngageBay Official Pricing- Vendor pricing page

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