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Capsule CRM vs Pipedrive: Pricing Comparison 2026

Side-by-side pricing comparison of Capsule CRM and Pipedrive. See all plans, features, and costs at a glance.

Bottom line: Pipedrive starts at $14/mo, making it $4/mo cheaper than Capsule CRM ($18/mo). Capsule CRM offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026
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Capsule CRM vs Pipedrive: Quick Pricing Facts

FeatureCapsule CRMPipedrive
Starting Price$18/mo$14/mo
Number of Plans55
Free TierYesYes
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Pipedrive is the more affordable option, starting at $14/mo compared to Capsule CRM's $18/mo. Both are CRM tools with 10 combined pricing plans and 58 features compared. At comparable tiers, the monthly price difference is $23.

Both tools offer free plans, making them accessible for teams on a budget.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
Capsule CRM
Capsule CRM
Try it free
Pipedrive
Pipedrive
Try it free
Tier 1
Free
$0/monthCheapest
Includes
  • 250 Contacts
  • 5 custom fields
  • 1 Sales Pipeline
  • Activity Log
  • Contact History
  • Outlook & Gmail add-in
  • Mobile app access
  • Upgrade to a paid plan anytime
Start with Free
Free
$0/monthCheapest
Start with Free
Tier 2
Starter
$18/month
Includes
  • 30,000 Contacts
  • Email TemplatesAvoid writing the same email over and over with a bank of reusable templates, ready to edit and send
  • Shared MailboxConnect a shared email inbox to enable multiple team members to respond from the same account e.g. sales@, support@, info@
  • Basic Reporting
  • Premium IntegrationsAccess direct integrations with tools like Xero, Zendesk and Import2
  • GoalsSet and track performance objectives around Opportunities won or created
  • AI Pipeline GeneratorBuild a custom sales pipeline tailored to your unique business and process in seconds.
Start with Starter
Lite
$14/monthCheapest
$14 / year
Includes
  • Lead, calendar and pipeline management
  • AI-powered report creation
  • Real-time sales feed
  • 500+ integrations
  • Personalized onboarding
Start with Lite
Tier 3
GrowthEnhanced AI ToolsPopular
$36/monthCheapest
Includes
  • 60,000 Contacts
  • Workflow AutomationsDefine repeatable sales processes by configuring a series of tasks, email notifications or stage changes within pipeline/project boards
  • Advanced Sales ReportingMore in depth reports so you can get visibility on your sales forecast, where you are losing the most sales and how active your team is.
  • Reporting DashboardsAnalyze CRM data for insights on conversions, task efficiency, pipeline, projects, and contact health.
  • Multiple Sales Pipelines
  • Multiple Project Boards
  • Project ManagementManage client delivery and other activities via kanban-style project boards
  • Team & Access Controls
  • AI Business EnrichmentAI automatically fills out business information at a contact level, so you don’t have to.
  • AI SummariesGet an instant summary of the last 50 activities on any Contact, Opportunity, or Project.
Start with GrowthEnhanced AI Tools
Growth
$39/month
$39 / year
Includes
  • Full email sync with tracking
  • Automations and nurturing sequences
  • Subscriptions and forecast reports
  • Meeting scheduler and contacts timeline
  • Live chat support
Start with Growth
Tier 4
AdvancedEnhanced AI Tools
$54/monthCheapest
Includes
  • 120,000 Contacts
  • 50 project boards
  • 50 sales pipelines
Start with AdvancedEnhanced AI Tools
PremiumPopular
$59/month
$59 / year
Includes
  • Lead generation and routing
  • Custom scoring and company data enrichment
  • AI-powered multi-email tools
  • Contracts and e-signatures
  • Enhanced customization for teams, reports and data fields
Start with Premium
Tier 5
Enhanced AI ToolsPopular
$36/monthCheapest
Includes
  • 60,000 Contacts
  • Workflow Automations Define repeatable sales processes by configuring a series of tasks, email notifications or stage changes within pipeline/project boards
  • Advanced Sales Reporting More in depth reports so you can get visibility on your sales forecast, where you are losing the most sales and how active your team is.
  • Reporting Dashboards Analyze CRM data for insights on conversions, task efficiency, pipeline, projects, and contact health.
  • Multiple Sales Pipelines
  • Multiple Project Boards
  • Project Management Manage client delivery and other activities via kanban-style project boards
  • Team & Access Controls
  • AI Business Enrichment AI automatically fills out business information at a contact level, so you don’t have to.
  • AI Summaries Get an instant summary of the last 50 activities on any Contact, Opportunity, or Project.
Start with Enhanced AI Tools
Ultimate
$79/month
$79 / year
Includes
  • Fortified account security with rules and alerts
  • Phone and email data enrichment
  • Sandbox testing account
  • Extended phone support
  • Partnership discounts
Start with Ultimate

Swipe to compare plans →

Capsule CRM

Simple and smart online CRM for small businesses

View all Capsule CRM plans

Pipedrive

Sales-focused CRM with visual pipeline management

View all Pipedrive plans

What Reviewers Say

Which Should You Choose?

Choose Capsule CRM if:

  • •You prefer Capsule CRM's free tier features—250 Contacts, 5 custom fields
  • •You want more features built-in—Capsule CRM offers 18 additional features across its plans
  • •You prioritize Capsule CRM's user experience and interface over price (both tools are similarly priced)

Choose Pipedrive if:

  • •You want lower per-user costs—Pipedrive starts at $14/mo, saving $4/mo compared to Capsule CRM at $18/mo
  • •You prefer Pipedrive's free tier features—features
  • •You prioritize Pipedrive's user experience and interface over price (both tools are similarly priced)

Both Capsule CRM and Pipedrive offer free plans [1], eliminating cost barriers for evaluation. This means you can test both tools thoroughly with your actual workflows before any financial commitment. The free tiers differ in scope: Capsule CRM includes 8 features, while Pipedrive includes multiple features. Evaluate which free tier matches your evaluation needs before deciding to upgrade. When upgrading to paid tiers, Capsule CRM offers better value at approximately $23.00/mo difference for comparable tier levels. Plan accordingly if your team will graduate from the free tier within 12 months. Your best approach is to activate both free trials and evaluate which tool's workflow, integrations, and user experience align better with your team's needs before committing to paid plans.

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Frequently Asked Questions: Capsule CRM vs Pipedrive

Which is cheaper, Capsule CRM or Pipedrive?
As of March 2026, Pipedrive starts at a lower price point. Capsule CRM starts at $18/mo while Pipedrive starts at $14/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Capsule CRM have vs Pipedrive?
Capsule CRM offers 5 pricing plans, while Pipedrive offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Capsule CRM or Pipedrive offer a free plan?
Yes, both Capsule CRM and Pipedrive offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
Can I save money by paying annually for Capsule CRM or Pipedrive?
Both Capsule CRM and Pipedrive offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Capsule CRM plan?
The GrowthEnhanced AI Tools plan is Capsule CRM's most popular tier, priced at $36/mo. Key features include 60,000 Contacts, Workflow AutomationsDefine repeatable sales processes by configuring a series of tasks, email notifications or stage changes within pipeline/project boards, Advanced Sales ReportingMore in depth reports so you can get visibility on your sales forecast, where you are losing the most sales and how active your team is..
What is the most popular Pipedrive plan?
The Premium plan is Pipedrive's most popular tier, priced at $59/mo. Key features include Lead generation and routing, Custom scoring and company data enrichment, AI-powered multi-email tools.
How do Capsule CRM and Pipedrive compare for CRM?
Both Capsule CRM and Pipedrive are CRM tools. Capsule CRM offers 5 plans starting at $18/mo, while Pipedrive offers 5 plans starting at $14/mo. Review the feature breakdowns above to see which better fits your CRM needs.

Sources

  1. Capsule CRM Official Pricing— Vendor pricing page
  2. Pipedrive Official Pricing— Vendor pricing page

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