Capsule CRM Pricing Plans and Tiers
Simple and smart online CRM for small businesses
Pricing last verified: June 15, 2026
Pricing Analysis
Capsule's tiering ($10-100+/month likely structure) positions as 'CRM for small teams' with emphasis on simplicity vs. feature sprawl. The brand positioning ('less is more') competes on ease-of-use rather than feature depth, attracting non-technical founders avoiding Salesforce complexity.
Capsule's positioning (implied small-team focus) targets solopreneurs and 2-10 person teams managing 500-5K prospects-a niche undersized by free tier competition (HubSpot Free, Pipedrive Free) but underserved by mid-market CRMs lacking SMB-focused feature sets.
Capsule's consolidation of contact management, tasks, pipelines, and basic email in single interface creates all-in-one CRM perception-buyers feel they're getting complete solution without modular add-ons, improving value perception vs. feature-limited competitors.
Strengths
- $10 entry point is lowest-cost purpose-built CRM for small teams, competitive with Zoho and Agile.
- Simple interface design reduces onboarding friction vs. feature-rich competitors like Salesforce or HubSpot.
- All-in-one consolidation eliminates point-tool dependencies.
Considerations
- Small-team positioning may signal missing features (automation, advanced reporting, territory management) vs. scaling-focused CRMs.
- Entry positioning creates perception of 'insufficient for teams scaling beyond 10 people,' limiting lifetime value.
- Simplicity focus trades off feature depth; teams outgrow Capsule faster than feature-rich alternatives.
Solopreneurs and micro-teams (2-10 people) managing <5K prospects who value simple, all-in-one interface.
Capsule's $10-100/month tiering is SMB-focused; positioning suggests feature limitations vs. scaling-stage CRMs.
Best choice: Capsule CRM
Pricing Plans (6)
Free
- ✓250 Contacts
- ✓5 custom fields
- ✓1 Sales Pipeline
- ✓Custom Sales Milestones
- ✓Custom Task CategoriesUpgrade to go beyond standard categories by setting custom task types that fit your specific workflows.
- ✓Advanced Mail ConnectionUse your Gmail or Outlook account to send emails now. Upgrade to connect professional mail servers for advanced business needs.
Starter
- ✓30,000 Contacts
- ✓Email TemplatesAvoid writing the same email over and over with a bank of reusable templates, ready to edit and send
- ✓Shared MailboxConnect a shared email inbox to enable multiple team members to respond from the same account e.g. sales@, support@, info@
- ✓Basic Reporting
- ✓Premium IntegrationsAccess direct integrations with tools like Xero, Zendesk and Import2
- ✓GoalsSet and track performance objectives around Opportunities, Tasks, and Activites
- ✓AI Pipeline GeneratorBuild a custom sales pipeline tailored to your unique business and process in seconds.
- ✓Custom Activity Types
GrowthEnhanced AI Tools
Popular- ✓60,000 Contacts
- ✓Workflow AutomationsDefine repeatable sales processes by configuring a series of tasks, email notifications or stage changes within pipeline/project boards
- ✓Advanced Sales ReportingMore in depth reports so you can get visibility on your sales forecast, where you are losing the most sales and how active your team is.
- ✓Reporting DashboardsAnalyze CRM data for insights on conversions, task efficiency, pipeline, projects, and contact health.
- ✓Multiple Sales Pipelines
- ✓Multiple Project Boards
- ✓Project ManagementManage client delivery and other activities via kanban-style project boards
- ✓Team & Access Controls
- ✓AI Business EnrichmentAI automatically fills out business information at a contact level, so you don’t have to.
- ✓AI SummariesGet an instant summary of the last 50 activities on any Contact, Opportunity, or Project.
AdvancedEnhanced AI Tools
- ✓120,000 Contacts
- ✓50 project boards
- ✓50 sales pipelines
Growth
Popular- ✓60,000 Contacts
- ✓Workflow Automations Define repeatable sales processes by configuring a series of tasks, email notifications or stage changes within pipeline/project boards
- ✓Advanced Sales Reporting More in depth reports so you can get visibility on your sales forecast, where you are losing the most sales and how active your team is.
- ✓Reporting Dashboards Analyze CRM data for insights on conversions, task efficiency, pipeline, projects, and contact health.
- ✓Multiple Sales Pipelines
- ✓Multiple Project Boards
- ✓Project Management Manage client delivery and other activities via kanban-style project boards
- ✓Team & Access Controls
- ✓AI Business Enrichment AI automatically fills out business information at a contact level, so you don’t have to.
- ✓AI Summaries Get an instant summary of the last 50 activities on any Contact, Opportunity, or Project.
How does Capsule CRM pricing compare?
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Sources
- Capsule CRM Official Pricing- Vendor pricing page
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