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Countly vs Smartlook: Pricing Comparison 2026

Side-by-side pricing comparison of Countly and Smartlook. See all plans, features, and costs at a glance.

Bottom line: Countly starts at $40/mo, making it $39/mo cheaper than Smartlook ($79/mo). Smartlook offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Countly vs Smartlook: Quick Pricing Facts

FeatureCountlySmartlook
Starting Price$40/mo$79/mo
Number of Plans24
Free TierNoYes
Pricing Modelopen-sourceusage-based
Annual DiscountN/AN/A

Countly is the more affordable option, starting at $40/mo compared to Smartlook's $79/mo. Both are Analytics tools with 6 combined pricing plans and 26 features compared.

Smartlook stands out with a free plan for getting started. Countly uses open-source pricing while Smartlook uses usage-based pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Analytics needs.

Pricing Plans
Smartlook
Smartlook
Try it free
Tier 1
Flex
$40/month
Includes
  • Core analytics included
  • Pay per MAU
  • Feature add-ons available
Start with Flex
Free
$0/monthCheapest
Includes
  • Session recordings
  • Heatmaps
  • Events
  • Funnels
  • Crash reports
Start with Free
Tier 2
Enterprise
$4166/month
Includes
  • Enterprise-grade capabilities
  • Dedicated CSM support
  • Onboarding & data modelling services
Start with Enterprise
ProPopular
$79/monthCheapest
$79 / year
Includes
  • All Free features
  • Advanced analytics
  • Custom events
  • User segmentation
  • Priority support
Start with Pro
Tier 3
Business
$199/monthCheapest
$199 / year
Includes
  • All Pro features
  • Team collaboration
  • Custom integrations
  • Dedicated account manager
  • Advanced security
Start with Business
Tier 4
Enterprise
Custom pricing
Includes
  • All Business features
  • Custom pricing
  • On-premise deployment
  • Enterprise-level support
  • Compliance and security
Start with Enterprise

Swipe to compare plans →

Countly

Product analytics with push notifications and crash reporting

View all Countly plans

Smartlook

Session replay and heatmap analytics for web and mobile

View all Smartlook plans
Our Pick

Smartlook

Smartlook offers a free plan, offers 4 tiers vs 2.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Smartlook

Try Smartlook free

Which Should You Choose?

Choose Countly if:

  • You want lower per-user costs—Countly starts at $40/mo, saving $39/mo compared to Smartlook at $79/mo
  • You want Countly's approach to incremental feature unlocking across its 2 pricing tiers
  • You value Countly's specific feature progression from free to advanced tier levels

Choose Smartlook if:

  • You need a free plan with Session recordings, Heatmaps—Smartlook offers no-cost access with no credit card required
  • You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—Smartlook offers 14 additional features across its plans
  • Your team needs custom enterprise pricing—Smartlook offers negotiated terms for large deployments

Smartlook offers a free plan [1], eliminating the cost barrier for evaluation, while Countly requires paid subscription from the start. This gives Smartlook a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Smartlook's free tier, upgrading to a paid plan at approximately $79/mo provides substantial additional functionality. Compare this pricing path against Countly's tiering starting at $40/mo to assess total cost of ownership over 12 months. Smartlook's 4 tiers provide flexibility at different budgets, while Countly's 2 tiers structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Smartlook is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.

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Frequently Asked Questions: Countly vs Smartlook

Which is cheaper, Countly or Smartlook?
As of March 2026, Countly starts at a lower price point. Countly starts at $40/mo while Smartlook starts at $79/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Countly have vs Smartlook?
Countly offers 2 pricing plans, while Smartlook offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Countly or Smartlook offer a free plan?
Smartlook offers a free plan, while Countly does not. If budget is a concern, Smartlook lets you get started at no cost.
Can I save money by paying annually for Countly or Smartlook?
Both Countly and Smartlook offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Smartlook plan?
The Pro plan is Smartlook's most popular tier, priced at $79/mo. Key features include All Free features, Advanced analytics, Custom events.
Does Countly or Smartlook offer custom enterprise pricing?
Smartlook offers a custom-priced enterprise tier for larger teams. Countly lists all its pricing publicly.
What pricing models do Countly and Smartlook use?
Countly uses a open-source pricing model, while Smartlook uses usage-based pricing. The right model depends on your team size and usage patterns.

Sources

  1. Countly Official PricingVendor pricing page
  2. Smartlook Official PricingVendor pricing page

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