Countly vs Smartlook: Pricing Comparison 2026
Side-by-side pricing comparison of Countly and Smartlook. See all plans, features, and costs at a glance.
Bottom line: Smartlook starts at $79/mo, making it $96/mo cheaper than Countly ($175/mo). Smartlook offers a free plan.
Last updated: July 6, 2026
Countly vs Smartlook: Quick Pricing Facts
| Feature | Countly | Smartlook |
|---|---|---|
| Starting Price | $175/mo | $79/mo |
| Number of Plans | 2 | 4 |
| Free Tier | No | Yes |
| Pricing Model | open-source | usage-based |
| Annual Discount | N/A | N/A |
Smartlook is the more affordable option, starting at $79/mo compared to Countly's $175/mo. Both are Analytics tools with 6 combined pricing plans and 20 features compared.
Smartlook stands out with a free plan for getting started. Countly uses open-source pricing while Smartlook uses usage-based pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Analytics needs.
| Pricing Plans |  Countly Try free |  Smartlook Try free |
|---|---|---|
| Tier 1 | Flex $175/month | |
| Tier 2 | Enterprise Custom pricing | ProPopular $79/monthCheapest $79 / year Includes
|
| Tier 3 | - | Business $199/monthCheapest $199 / year Includes
|
| Tier 4 | - | Enterprise Custom pricing Includes
|
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Ready to get started? Try either tool free — no credit card required.
Which Should You Choose?
Choose Countly if:
- •You need self-hosted product analytics for mobile and web apps with push notifications
- •Countly's Community Edition is free and covers events, crashes, and retention
- •Data residency requirements prevent using cloud session replay tools
Choose Smartlook if:
- •You need session recordings and heatmaps for both web and mobile apps
- •Smartlook's free tier covers 3,000 sessions/month; paid from $55/month
- •Visual behavior recordings alongside funnel analysis are the core need
Countly and Smartlook both cover mobile analytics, but differently. Countly tracks quantitative events - funnels, retention, push notifications. Smartlook records qualitative sessions - watching how users tap and navigate. Both are valuable; they answer different questions. Smartlook is also self-contained at affordable pricing. Countly's self-hosting advantage matters primarily for compliance-driven teams.
Frequently Asked Questions: Countly vs Smartlook
Which is cheaper, Countly or Smartlook?
How many pricing plans does Countly have vs Smartlook?
Does Countly or Smartlook offer a free plan?
Can I save money by paying annually for Countly or Smartlook?
What is the most popular Smartlook plan?
Does Countly or Smartlook offer custom enterprise pricing?
What pricing models do Countly and Smartlook use?
Sources
- Countly Official Pricing- Vendor pricing page
- Smartlook Official Pricing- Vendor pricing page
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