Chatwoot vs Crisp: Pricing Comparison 2026
Side-by-side pricing comparison of Chatwoot and Crisp. See all plans, features, and costs at a glance.
Bottom line: Both Chatwoot and Crisp offer free plans. Chatwoot has 4 pricing tiers while Crisp has 4.
Last updated: March 16, 2026
Chatwoot vs Crisp: Quick Pricing Facts
| Feature | Chatwoot | Crisp |
|---|---|---|
| Starting Price | $19/mo | Custom pricing |
| Number of Plans | 4 | 4 |
| Free Tier | Yes | Yes |
| Pricing Model | open-source | flat |
| Annual Discount | N/A | N/A |
Chatwoot and Crisp are both priced at $19/mo, making them equally accessible Customer Support tools. Together they offer 8 pricing plans with 23 features compared, so the best choice comes down to which features match your needs.
Both tools offer free plans, making them accessible for teams on a budget. Chatwoot uses open-source pricing while Crisp uses flat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Chatwoot Try it free |  Crisp Try it free |
|---|---|---|
| Tier 1 | Free $0/monthCheapest | |
| Tier 2 | Startups $19/monthCheapest Includes
| Mini Custom pricing |
| Tier 3 | Business $39/monthCheapest Includes
| Essentials Custom pricing |
| Tier 4 | Enterprise $99/monthCheapest Includes
| PlusPopular Custom pricing |
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Chatwoot
Chatwoot offers a free plan.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Chatwoot
Try Chatwoot freeWhich Should You Choose?
Choose Chatwoot if:
- •You prefer Chatwoot's free tier features—Conversations, 500/month
- •You want more features built-in—Chatwoot offers 23 additional features across its plans
- •You prioritize Chatwoot's user experience and interface over price (both tools are similarly priced)
Choose Crisp if:
- •You prefer Crisp's free tier features—features
- •Your team needs custom enterprise pricing—Crisp offers negotiated terms for large deployments
- •You prioritize Crisp's user experience and interface over price (both tools are similarly priced)
Both Chatwoot and Crisp offer free plans [1], eliminating cost barriers for evaluation. This means you can test both tools thoroughly with your actual workflows before any financial commitment. The free tiers differ in scope: Chatwoot includes 5 features, while Crisp includes multiple features. Evaluate which free tier matches your evaluation needs before deciding to upgrade. Your best approach is to activate both free trials and evaluate which tool's workflow, integrations, and user experience align better with your team's needs before committing to paid plans.
Frequently Asked Questions: Chatwoot vs Crisp
How many pricing plans does Chatwoot have vs Crisp?
Does Chatwoot or Crisp offer a free plan?
What is the most popular Crisp plan?
Does Chatwoot or Crisp offer custom enterprise pricing?
What pricing models do Chatwoot and Crisp use?
How do Chatwoot and Crisp compare for Customer Support?
Sources
- Chatwoot Official Pricing— Vendor pricing page
- Crisp Official Pricing— Vendor pricing page
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