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Crisp vs Missive: Pricing Comparison 2026

Side-by-side pricing comparison of Crisp and Missive. See all plans, features, and costs at a glance.

Bottom line: Crisp starts at Custom pricing and Missive starts at $14/mo. Compare all 7 pricing tiers side by side.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Crisp freeTry Missive freePrice updated 10d agoPrice updated 10d ago

Crisp vs Missive: Quick Pricing Facts

FeatureCrispMissive
Starting PriceCustom pricing$14/mo
Number of Plans43
Free TierYesNo
Pricing Modelflatper-seat
Annual DiscountN/AN/A

Crisp and Missive are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 7 pricing plans with 24 features compared, so the best choice comes down to which features match your needs.

Crisp stands out with a free plan for getting started. Crisp uses flat pricing while Missive uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Crisp
Missive
Missive
Try free
Tier 1
Free
$0/monthCheapest
Start with Free
Starter
$14/month
Includes
  • Billed yearly
  • Billed monthly
  • Email, SMS, social accounts
  • Team spaces and inboxes
  • Conversations and tasks
  • SOC 2 Type II compliance
Start with Starter
Tier 2
Mini
Custom pricing
Start with Mini
Productive
$24/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • Up to 50 users
  • Integrations with external tools
  • Rules & automations
  • Basic analytics & reporting
  • API access
Start with Productive
Tier 3
Essentials
Custom pricing
Start with Essentials
Business
$36/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • SAML SSO
  • IP restriction
  • Advanced analytics & reporting
  • Personalized team onboarding
  • Personalized team onboarding
Start with Business
Tier 4
PlusPopular
Custom pricing
Start with Plus
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Crisp

All-in-one business messaging platform with live chat

View all Crisp plans

Missive

Team inbox and chat app for collaborative email

View all Missive plans

Which Should You Choose?

Choose Crisp if:

  • •You need live chat as a primary customer channel
  • •You want chatbot automation and a built-in knowledge base
  • •Your team is customer support focused

Choose Missive if:

  • •You need collaborative email across all your team's inboxes
  • •You want internal threads and comments on external emails
  • •Your team manages communication across multiple email accounts

Missive is a collaborative team inbox starting at $14/user/month. Crisp is a customer messaging platform starting free. Missive's strength is collaborative email management. Crisp's strength is live chat and chatbot automation. These tools appeal to different teams - Missive to communication-heavy teams, Crisp to support-heavy teams.

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Frequently Asked Questions: Crisp vs Missive

How many pricing plans does Crisp have vs Missive?
Crisp offers 4 pricing plans, while Missive offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Crisp or Missive offer a free plan?
Crisp offers a free plan, while Missive does not. If budget is a concern, Crisp lets you get started at no cost.
What is the most popular Crisp plan?
The Plus plan is Crisp's most popular tier, priced at Custom pricing.
Does Crisp or Missive offer custom enterprise pricing?
Crisp offers a custom-priced enterprise tier for larger teams. Missive lists all its pricing publicly.
What pricing models do Crisp and Missive use?
Crisp uses a flat pricing model, while Missive uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Crisp and Missive compare for Customer Support?
Both Crisp and Missive are Customer Support tools. Crisp offers 4 plans starting at Custom pricing, while Missive offers 3 plans starting at $14/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Crisp Official Pricing- Vendor pricing page
  2. Missive Official Pricing- Vendor pricing page

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