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Customer Support

Dixa vs Tawk.to: Pricing Comparison 2026

Side-by-side pricing comparison of Dixa and Tawk.to. See all plans, features, and costs at a glance.

Bottom line: Dixa starts at Custom pricing and Tawk.to starts at Custom pricing. Compare all 4 pricing tiers side by side.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Dixa freeTry Tawk.to freePrice updated 11d agoUpdated this month
Best Value

Dixa - Dixa for enterprise support operations; Tawk.to only for basic free chat.

Dixa vs Tawk.to: Quick Pricing Facts

FeatureDixaTawk.to
Starting PriceCustom pricingCustom pricing
Number of Plans31
Free TierNoYes
Pricing Modelper-seatfreemium
Annual DiscountN/AN/A

Dixa and Tawk.to are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 4 pricing plans with 5 features compared, so the best choice comes down to which features match your needs.

Tawk.to stands out with a free plan for getting started. Dixa uses per-seat pricing while Tawk.to uses freemium pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Tawk.to
Tawk.to
Try free
Tier 1
Growth
Custom pricing
Forever Free
$0/monthCheapest
Includes
  • Live Chat Software
  • Email Ticketing System
  • Hosted Knowledge Base
  • CRM
  • Chat Pages
Tier 2
Ultimate
Custom pricing
-
Tier 3
Prime
Custom pricing
-

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Dixa

Conversational customer service platform

View all Dixa plans

Tawk.to

Free live chat and customer communication platform

View all Tawk.to plans
Our Pick

Dixa

Dixa for enterprise support operations; Tawk.to only for basic free chat.

Based on pricing data only. Review the full comparison below for your specific needs.

Try Dixa free

Which Should You Choose?

Choose Dixa if:

  • You need omnichannel support with routing, SLAs, and voice
  • You want a professional platform with workforce management
  • Your team handles large support volumes

Choose Tawk.to if:

  • You only need free live chat for your website
  • Budget is the primary constraint
  • Basic chat and ticketing is sufficient for your needs

Tawk.to is free live chat software. Dixa is an enterprise omnichannel platform starting at $39/agent/month. If all you need is free chat on your website, Tawk.to is obvious. If you need routing intelligence, SLAs, voice, and analytics, Dixa is the appropriate tool. These tools serve very different scales of operation.

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Frequently Asked Questions: Dixa vs Tawk.to

How many pricing plans does Dixa have vs Tawk.to?
Dixa offers 3 pricing plans, while Tawk.to offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Does Dixa or Tawk.to offer a free plan?
Tawk.to offers a free plan, while Dixa does not. If budget is a concern, Tawk.to lets you get started at no cost.
Does Dixa or Tawk.to offer custom enterprise pricing?
Dixa offers a custom-priced enterprise tier for larger teams. Tawk.to lists all its pricing publicly.
What pricing models do Dixa and Tawk.to use?
Dixa uses a per-seat pricing model, while Tawk.to uses freemium pricing. The right model depends on your team size and usage patterns.
How do Dixa and Tawk.to compare for Customer Support?
Both Dixa and Tawk.to are Customer Support tools. Dixa offers 3 plans starting at Custom pricing, while Tawk.to offers 1 plan starting at Custom pricing. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Dixa Official Pricing- Vendor pricing page
  2. Tawk.to Official Pricing- Vendor pricing page

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