Canny vs Tawk.to: Pricing Comparison 2026
Side-by-side pricing comparison of Canny and Tawk.to. See all plans, features, and costs at a glance.
Bottom line: Both Canny and Tawk.to offer free plans. Canny has 3 pricing tiers while Tawk.to has 1.
Last updated: July 6, 2026
Canny vs Tawk.to: Quick Pricing Facts
| Feature | Canny | Tawk.to |
|---|---|---|
| Starting Price | $79/mo | Custom pricing |
| Number of Plans | 3 | 1 |
| Free Tier | Yes | Yes |
| Pricing Model | flat | freemium |
| Annual Discount | N/A | N/A |
Canny and Tawk.to are both priced at $79/mo, making them equally accessible Customer Support tools. Together they offer 4 pricing plans with 14 features compared, so the best choice comes down to which features match your needs.
Both tools offer free plans, making them accessible for teams on a budget. Canny uses flat pricing while Tawk.to uses freemium pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Canny Try free |  Tawk.to Try free |
|---|---|---|
| Tier 1 | $0 / month $0/monthCheapest Includes
| Forever Free $0/monthCheapest Includes
|
| Tier 2 | $79 / month billed yearlyPopular $79/monthCheapest Includes
| - |
| Tier 3 | Let's talk Custom pricing Includes
| - |
← Swipe to compare plans →
Ready to get started? Try either tool free — no credit card required.
Which Should You Choose?
Choose Canny if:
- •You need a product feedback board with voting and roadmap features
- •You want structured feature request management tied to user segments
- •Your product team drives this purchase
Choose Tawk.to if:
- •You need free live chat for your website with zero budget
- •You want basic chat and ticketing without monthly fees
- •Your team is pre-revenue and cost is the primary constraint
Tawk.to is entirely free live chat software funded by agent staffing services. Canny starts at $79/month for product feedback. These tools don't compete - one handles real-time customer chat, the other handles asynchronous product feedback. If budget is zero and you need website chat, Tawk.to is obvious. If you need product feedback management, Canny is the right tool regardless.
Frequently Asked Questions: Canny vs Tawk.to
How many pricing plans does Canny have vs Tawk.to?
Does Canny or Tawk.to offer a free plan?
What is the most popular Canny plan?
Does Canny or Tawk.to offer custom enterprise pricing?
What pricing models do Canny and Tawk.to use?
How do Canny and Tawk.to compare for Customer Support?
Sources
- Canny Official Pricing- Vendor pricing page
- Tawk.to Official Pricing- Vendor pricing page
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