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Gorgias vs Tawk.to: Pricing Comparison 2026

Side-by-side pricing comparison of Gorgias and Tawk.to. See all plans, features, and costs at a glance.

Bottom line: Gorgias starts at $10/mo and Tawk.to starts at Custom pricing. Compare all 6 pricing tiers side by side.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Gorgias vs Tawk.to: Quick Pricing Facts

FeatureGorgiasTawk.to
Starting Price$10/moCustom pricing
Number of Plans51
Free TierNoYes
Pricing Modelusage-basedfreemium
Annual DiscountN/AN/A

Gorgias and Tawk.to are both priced at $10/mo, making them equally accessible Customer Support tools. Together they offer 6 pricing plans with 5 features compared, so the best choice comes down to which features match your needs.

Tawk.to stands out with a free plan for getting started. Gorgias uses usage-based pricing while Tawk.to uses freemium pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Tier 1
Starter
$10/month
Start with Starter
Forever Free
$0/monthCheapest
Includes
  • Live Chat Software
  • Email Ticketing System
  • Hosted Knowledge Base
  • CRM
  • Chat Pages
Start with Forever Free
Tier 2
Basic
$50/monthCheapest
Start with Basic
Tier 3
Pro
$300/monthCheapest
Start with Pro
Tier 4
Advanced
$750/monthCheapest
Start with Advanced
Tier 5
Enterprise
Custom pricing
Start with Enterprise

Swipe to compare plans →

Gorgias

Helpdesk for ecommerce with deep Shopify integration

View all Gorgias plans

Tawk.to

Free live chat and customer communication platform

View all Tawk.to plans
Our Pick

Tawk.to

Tawk.to offers a free plan.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Tawk.to

Try Tawk.to free

Which Should You Choose?

Choose Gorgias if:

  • You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • Your team needs custom enterprise pricing—Gorgias offers negotiated terms for large deployments
  • You prioritize Gorgias's user experience and interface over price (both tools are similarly priced)

Choose Tawk.to if:

  • You need a free plan with Live Chat Software, Email Ticketing System—Tawk.to offers no-cost access with no credit card required
  • You want more features built-in—Tawk.to offers 5 additional features across its plans
  • You prioritize Tawk.to's user experience and interface over price (both tools are similarly priced)

Tawk.to offers a free plan [1], eliminating the cost barrier for evaluation, while Gorgias requires paid subscription from the start. This gives Tawk.to a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Tawk.to's free tier, upgrading to a paid plan at approximately Custom pricing provides substantial additional functionality. Compare this pricing path against Gorgias' tiering starting at $10/mo to assess total cost of ownership over 12 months. Tawk.to's 1 tier provide flexibility at different budgets, while Gorgias' 5 tiers structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Tawk.to is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.

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Frequently Asked Questions: Gorgias vs Tawk.to

How many pricing plans does Gorgias have vs Tawk.to?
Gorgias offers 5 pricing plans, while Tawk.to offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Does Gorgias or Tawk.to offer a free plan?
Tawk.to offers a free plan, while Gorgias does not. If budget is a concern, Tawk.to lets you get started at no cost.
Does Gorgias or Tawk.to offer custom enterprise pricing?
Gorgias offers a custom-priced enterprise tier for larger teams. Tawk.to lists all its pricing publicly.
What pricing models do Gorgias and Tawk.to use?
Gorgias uses a usage-based pricing model, while Tawk.to uses freemium pricing. The right model depends on your team size and usage patterns.
How do Gorgias and Tawk.to compare for Customer Support?
Both Gorgias and Tawk.to are Customer Support tools. Gorgias offers 5 plans starting at $10/mo, while Tawk.to offers 1 plan starting at Custom pricing. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. Gorgias Official PricingVendor pricing page
  2. Tawk.to Official PricingVendor pricing page

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