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Dixa vs UserVoice: Pricing Comparison 2026

Side-by-side pricing comparison of Dixa and UserVoice. See all plans, features, and costs at a glance.

Bottom line: Dixa starts at $89/mo, making it $1244/mo cheaper than UserVoice ($1333.33/mo). Neither offers a free plan.

Last updated: August 24, 2026

Data compiled by Arthur Jacquemin
Updated August 24, 2026
Try Dixa freeTry UserVoice freePrice updated 3d ago

Dixa vs UserVoice: Quick Pricing Facts

FeatureDixaUserVoice
Starting Price$89/mo$1333.33/mo
Number of Plans31
Free TierNoNo
Pricing Modelper-seatflat
Annual DiscountN/AN/A

Dixa is the more affordable option, starting at $89/mo compared to UserVoice's $1333.33/mo. Both are Customer Support tools with 4 combined pricing plans and 37 features compared.

Dixa uses per-seat pricing while UserVoice uses flat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Dixa
UserVoice
UserVoice
Try free
Tier 1
Growth
$89/monthCheapest
Includes
  • Contact Center (Phone, Email, Forms, Chat, Social)
  • Knowledge Base
  • AI Agent (Mim)
  • Intelligent Routing
  • IVR
  • Call Recording
  • Customer Callback, Voicemail
  • Service Level Agreements
  • Agents Teams & Custom Workloads
  • Native Shopify, Klaviyo, +35 integrations
Start with Growth
Enterprise
$1333/month
$1333 / year
Includes
  • Centralized customer feedback portal
  • Easy feedback capture tools
  • Internal and external communications suite
  • Quantitative enhancement of feedback data
  • Rich taxonomy options
  • Advanced filtering and sorting
  • Customer segmentation
  • Top tier security and compliance
  • Expert onboarding assistance
Start with Enterprise
Tier 2
UltimatePopular
$139/monthCheapest
Includes
  • Everything in Growth
  • Routing with External Data
  • Knowledge-Centered Service AI
  • Standard AI Intent Detection AI
  • Advanced Automations
  • Skills-Based Routing
  • Sandbox Access
  • 3rd-party AI Integrations AI
Start with Ultimate
-
Tier 3
Prime
$179/monthCheapest
Includes
  • Everything in Ultimate
  • SSO (Single Sign-On)
  • Advanced AI Intent Detection AI
  • Advanced Insights AI
  • Custom User Roles
  • Auto Redaction
  • Multiple Organizations
  • Queue & Claim Restrictions
  • Enterprise API Limits
  • Outbound Email Templates
Start with Prime
-

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Ready to get started? Try either tool free — no credit card required.

Try Dixa freeFrom $89/moTry UserVoice freeFrom $1333.33/mo
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Dixa

Conversational customer service platform

View all Dixa plans

UserVoice

Product feedback management and feature request tracking

View all UserVoice plans

Which Should You Choose?

Choose Dixa if:

  • •You need an omnichannel customer support platform
  • •You want routing, SLAs, and agent analytics
  • •Your team handles inbound customer support at scale

Choose UserVoice if:

  • •You need enterprise product feedback management with voting
  • •You want SSO, audit logs, and enterprise-grade admin controls
  • •Your use case is product direction, not support operations

UserVoice is an enterprise product feedback platform. Dixa is an omnichannel customer support platform. These tools don't compete - they serve different organizational functions. UserVoice is for product teams. Dixa is for support teams. A company could use both without overlap.

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Frequently Asked Questions: Dixa vs UserVoice

Which is cheaper, Dixa or UserVoice?
As of August 2026, Dixa starts at a lower price point. Dixa starts at $89/mo while UserVoice starts at $1333.33/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Dixa have vs UserVoice?
Dixa offers 3 pricing plans, while UserVoice offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Can I save money by paying annually for Dixa or UserVoice?
Both Dixa and UserVoice offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Dixa plan?
The Ultimate plan is Dixa's most popular tier, priced at $139/mo. Key features include Everything in Growth, Routing with External Data, Knowledge-Centered Service AI.
What pricing models do Dixa and UserVoice use?
Dixa uses a per-seat pricing model, while UserVoice uses flat pricing. The right model depends on your team size and usage patterns.
How do Dixa and UserVoice compare for Customer Support?
Both Dixa and UserVoice are Customer Support tools. Dixa offers 3 plans starting at $89/mo, while UserVoice offers 1 plan starting at $1333.33/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Dixa Official Pricing- Vendor pricing page
  2. UserVoice Official Pricing- Vendor pricing page

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