Skip to main content
Customer Support

Canny vs UserVoice: Pricing Comparison 2026

Side-by-side pricing comparison of Canny and UserVoice. See all plans, features, and costs at a glance.

Bottom line: Canny starts at $19/mo, making it $1314/mo cheaper than UserVoice ($1333.33/mo). Canny offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Canny vs UserVoice: Quick Pricing Facts

FeatureCannyUserVoice
Starting Price$19/mo$1333.33/mo
Number of Plans41
Free TierYesNo
Pricing Modelflatflat
Annual DiscountN/AN/A

Canny is the more affordable option, starting at $19/mo compared to UserVoice's $1333.33/mo. Both are Customer Support tools with 5 combined pricing plans and 21 features compared.

Canny stands out with a free plan for getting started.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
UserVoice
UserVoice
Try it free
Tier 1
$0 / month
$0/monthCheapest
Includes
  • 25 tracked users
  • Unlimited posts
  • Automatic feedback capture
Start with $0 / month
Enterprise
$1333/month
$1333 / year
Includes
  • Centralized customer feedback portal
  • Easy feedback capture tools
  • Internal and external communications suite
  • Quantitative enhancement of feedback data
  • Rich taxonomy options
  • Advanced filtering and sorting
  • Customer segmentation
  • Top tier security and compliance
  • Expert onboarding assistance
Start with Enterprise
Tier 2
$19 / month billed yearly
$19/monthCheapest
Includes
  • 100+ tracked users
  • Custom domains
  • Content translations
Start with $19 / month billed yearly
Tier 3
$79 / month billed yearlyPopular
$79/monthCheapest
Includes
  • 100+ tracked users
  • PM integrations
  • Advanced privacy
Start with $79 / month billed yearly
Tier 4
Let's talk
Custom pricing
Includes
  • 5,000+ tracked users
  • SSO integrations
  • CRM integrations
Start with Let's talk

Swipe to compare plans →

Canny

Feature request tracking and product feedback board

View all Canny plans

UserVoice

Product feedback management and feature request tracking

View all UserVoice plans
Our Pick

Canny

Canny offers a free plan, starts at $1314.33/mo lower ($19/mo vs $1333.33/mo), offers 4 tiers vs 1.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Canny

Try Canny free

Which Should You Choose?

Choose Canny if:

  • You want lower per-user costs—Canny starts at $19/mo, saving $1314.33/mo compared to UserVoice at $1333.33/mo
  • You need a free plan with 25 tracked users, Unlimited posts—Canny offers no-cost access with no credit card required
  • You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—Canny offers 3 additional features across its plans

Choose UserVoice if:

  • You want UserVoice's approach to incremental feature unlocking across its 1 pricing tier
  • You value UserVoice's specific feature progression from free to advanced tier levels
  • UserVoice's approach to Customer Support reflects how modern teams actually use these tools

Canny is the more affordable choice [1], starting at $19/mo compared to UserVoice's $1333.33/mo. For a 50-person team on paid plans, this translates to Canny saving approximately $65717/month. Canny offers 4 pricing tiers compared to UserVoice's 1, giving you more granular control over scaling costs as your team grows. Across all tiers, Canny provides 12 total features versus 9 for UserVoice, offering a richer feature set depending on your specific needs. For budget-conscious teams seeking predictable costs, Canny delivers superior value. UserVoice may justify its premium for specialized needs, but most organizations will find Canny the smarter financial choice.

ShareShare

Frequently Asked Questions: Canny vs UserVoice

Which is cheaper, Canny or UserVoice?
As of March 2026, Canny starts at a lower price point. Canny starts at $19/mo while UserVoice starts at $1333.33/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Canny have vs UserVoice?
Canny offers 4 pricing plans, while UserVoice offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Does Canny or UserVoice offer a free plan?
Canny offers a free plan, while UserVoice does not. If budget is a concern, Canny lets you get started at no cost.
Can I save money by paying annually for Canny or UserVoice?
Both Canny and UserVoice offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Canny plan?
The $79 / month billed yearly plan is Canny's most popular tier, priced at $79/mo. Key features include 100+ tracked users, PM integrations, Advanced privacy.
Does Canny or UserVoice offer custom enterprise pricing?
Canny offers a custom-priced enterprise tier for larger teams. UserVoice lists all its pricing publicly.
How do Canny and UserVoice compare for Customer Support?
Both Canny and UserVoice are Customer Support tools. Canny offers 4 plans starting at $19/mo, while UserVoice offers 1 plan starting at $1333.33/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. Canny Official PricingVendor pricing page
  2. UserVoice Official PricingVendor pricing page

Related Articles

Track Price Changes

Get notified when pricing changes for these tools.