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Customer Support

Gorgias vs UserVoice: Pricing Comparison 2026

Side-by-side pricing comparison of Gorgias and UserVoice. See all plans, features, and costs at a glance.

Bottom line: Gorgias starts at $10/mo, making it $1323/mo cheaper than UserVoice ($1333.33/mo). Neither offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Gorgias vs UserVoice: Quick Pricing Facts

FeatureGorgiasUserVoice
Starting Price$10/mo$1333.33/mo
Number of Plans51
Free TierNoNo
Pricing Modelusage-basedflat
Annual DiscountN/AN/A

Gorgias is the more affordable option, starting at $10/mo compared to UserVoice's $1333.33/mo. Both are Customer Support tools with 6 combined pricing plans and 9 features compared.

Gorgias uses usage-based pricing while UserVoice uses flat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
UserVoice
UserVoice
Try it free
Tier 1
Starter
$10/monthCheapest
Start with Starter
Enterprise
$1333/month
$1333 / year
Includes
  • Centralized customer feedback portal
  • Easy feedback capture tools
  • Internal and external communications suite
  • Quantitative enhancement of feedback data
  • Rich taxonomy options
  • Advanced filtering and sorting
  • Customer segmentation
  • Top tier security and compliance
  • Expert onboarding assistance
Start with Enterprise
Tier 2
Basic
$50/monthCheapest
Start with Basic
Tier 3
Pro
$300/monthCheapest
Start with Pro
Tier 4
Advanced
$750/monthCheapest
Start with Advanced
Tier 5
Enterprise
Custom pricing
Start with Enterprise

Swipe to compare plans →

Gorgias

Helpdesk for ecommerce with deep Shopify integration

View all Gorgias plans

UserVoice

Product feedback management and feature request tracking

View all UserVoice plans
Our Pick

Gorgias

Gorgias starts at $1323.33/mo lower ($10/mo vs $1333.33/mo), offers 5 tiers vs 1.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Gorgias

Try Gorgias free

Which Should You Choose?

Choose Gorgias if:

  • You want lower per-user costs—Gorgias starts at $10/mo, saving $1323.33/mo compared to UserVoice at $1333.33/mo
  • You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • Your team needs custom enterprise pricing—Gorgias offers negotiated terms for large deployments

Choose UserVoice if:

  • You want more features built-in—UserVoice offers 9 additional features across its plans
  • You want UserVoice's approach to incremental feature unlocking across its 1 pricing tier
  • UserVoice's expanded feature set across 1 plan fits your workflow better

Gorgias is the more affordable choice [1], starting at $10/mo compared to UserVoice's $1333.33/mo. For a 50-person team on paid plans, this translates to Gorgias saving approximately $66167/month. Gorgias offers 5 pricing tiers compared to UserVoice's 1, giving you more granular control over scaling costs as your team grows. Across all tiers, Gorgias provides 0 total features versus 9 for UserVoice, offering a more focused toolset depending on your specific needs. The pricing math favors Gorgias for most team sizes. UserVoice becomes worth the premium only when its differentiating features are central to your workflow.

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Frequently Asked Questions: Gorgias vs UserVoice

Which is cheaper, Gorgias or UserVoice?
As of March 2026, Gorgias starts at a lower price point. Gorgias starts at $10/mo while UserVoice starts at $1333.33/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Gorgias have vs UserVoice?
Gorgias offers 5 pricing plans, while UserVoice offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Can I save money by paying annually for Gorgias or UserVoice?
Both Gorgias and UserVoice offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
Does Gorgias or UserVoice offer custom enterprise pricing?
Gorgias offers a custom-priced enterprise tier for larger teams. UserVoice lists all its pricing publicly.
What pricing models do Gorgias and UserVoice use?
Gorgias uses a usage-based pricing model, while UserVoice uses flat pricing. The right model depends on your team size and usage patterns.
How do Gorgias and UserVoice compare for Customer Support?
Both Gorgias and UserVoice are Customer Support tools. Gorgias offers 5 plans starting at $10/mo, while UserVoice offers 1 plan starting at $1333.33/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. Gorgias Official PricingVendor pricing page
  2. UserVoice Official PricingVendor pricing page

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