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Customer Support

Feature Upvote vs Groove: Pricing Comparison 2026

Side-by-side pricing comparison of Feature Upvote and Groove. See all plans, features, and costs at a glance.

Bottom line: Groove starts at $0.5/mo, making it $49/mo cheaper than Feature Upvote ($49/mo). Groove offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Feature Upvote freeTry Groove freePrice updated 11d agoUpdated this month
Best Value

Groove - Groove offers a free plan, starts at $48.5/mo lower ($0.5/mo vs $49/mo).

Feature Upvote vs Groove: Quick Pricing Facts

FeatureFeature UpvoteGroove
Starting Price$49/mo$0.5/mo
Number of Plans33
Free TierNoYes
Pricing Modelflatper-seat
Annual DiscountN/AN/A

Groove is the more affordable option, starting at $0.5/mo compared to Feature Upvote's $49/mo. Both are Customer Support tools with 6 combined pricing plans and 50 features compared.

Groove stands out with a free plan for getting started. Feature Upvote uses flat pricing while Groove uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Feature Upvote
Feature Upvote
Try free
Groove
Groove
Try free
Tier 1
Indie
$49/month
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Same day support
Start with Indie
Fully Featured Support Platform
$0/monthCheapest
Includes
  • Shared inbox & ticketing
  • Email & live chat
  • Knowledge base
  • Macros & saved replies
  • Standard reporting
Start with Fully Featured Support Platform
Tier 2
Standard
$99/month
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Priority support
Start with Standard
AI-First SupportPopular
$1/monthCheapest
Includes
  • Resolutions
  • Upsell Opportunities
  • Churn Detection
  • Article Creation
  • Feature Flags
  • Support Intelligence
  • API & advanced integrations
Start with AI-First Support
Tier 3
Enterprise
Custom pricing
Includes
  • Contact us if you need any of these:
  • Pricing for more than 10 boards
  • Security audit
  • Custom T&Cs
  • Custom Data Processing Agreement
  • Payment via reseller
Start with Enterprise
Enterprise
Custom pricing
Includes
  • Custom outcome bundles
  • SSO / SAML & SCIM
  • Custom DPA & data residency
  • Uptime SLA & priority routing
  • Dedicated success manager
  • White-glove migration
Start with Enterprise

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Try Feature Upvote freeFrom $49/moTry Groove freeFree plan available
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Feature Upvote

Simple feature request voting board for products

View all Feature Upvote plans

Groove

Simple helpdesk software for small businesses

View all Groove plans

Frequently Asked Questions: Feature Upvote vs Groove

Which is cheaper, Feature Upvote or Groove?
As of July 2026, Groove starts at a lower price point. Feature Upvote starts at $49/mo while Groove starts at $0.5/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Feature Upvote have vs Groove?
Feature Upvote offers 3 pricing plans, while Groove offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Feature Upvote or Groove offer a free plan?
Groove offers a free plan, while Feature Upvote does not. If budget is a concern, Groove lets you get started at no cost.
What is the most popular Groove plan?
The AI-First Support plan is Groove's most popular tier, priced at $0.5/mo. Key features include Resolutions, Upsell Opportunities, Churn Detection.
Does Feature Upvote or Groove offer custom enterprise pricing?
Yes, both Feature Upvote and Groove offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Feature Upvote and Groove use?
Feature Upvote uses a flat pricing model, while Groove uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Feature Upvote and Groove compare for Customer Support?
Both Feature Upvote and Groove are Customer Support tools. Feature Upvote offers 3 plans starting at $49/mo, while Groove offers 3 plans starting at $0.5/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Feature Upvote Official Pricing- Vendor pricing page
  2. Groove Official Pricing- Vendor pricing page

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