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Feature Upvote vs Groove: Pricing Comparison 2026

Side-by-side pricing comparison of Feature Upvote and Groove. See all plans, features, and costs at a glance.

Bottom line: Feature Upvote starts at $49/mo and Groove starts at Custom pricing. Compare all 4 pricing tiers side by side.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Feature Upvote vs Groove: Quick Pricing Facts

FeatureFeature UpvoteGroove
Starting Price$49/moCustom pricing
Number of Plans31
Free TierNoNo
Pricing Modelflatper-seat
Annual DiscountN/AN/A

Feature Upvote and Groove are both priced at $49/mo, making them equally accessible Customer Support tools. Together they offer 4 pricing plans with 32 features compared, so the best choice comes down to which features match your needs.

Feature Upvote uses flat pricing while Groove uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Feature Upvote
Feature Upvote
Try it free
Tier 1
Indie
$49/monthCheapest
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Same day support
Start with Indie
2,000 growing businesses have already made the switch.
Custom pricing
Start with 2,000 growing businesses have already made the switch.
Tier 2
Standard
$99/monthCheapest
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Priority support
Start with Standard
Tier 3
Enterprise
Custom pricing
Includes
  • Contact us if you need any of these:
  • Pricing for more than 10 boards
  • Security audit
  • Custom T&Cs
  • Custom Data Processing Agreement
  • Payment via reseller
Start with Enterprise

Swipe to compare plans →

Feature Upvote

Simple feature request voting board for products

View all Feature Upvote plans

Groove

Simple helpdesk software for small businesses

View all Groove plans
Our Pick

Feature Upvote

Feature Upvote offers 3 tiers vs 1.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Feature Upvote

Try Feature Upvote free

Which Should You Choose?

Choose Feature Upvote if:

  • You need 3 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—Feature Upvote offers 32 additional features across its plans
  • You prioritize Feature Upvote's user experience and interface over price (both tools are similarly priced)

Choose Groove if:

  • You prioritize Groove's user experience and interface over price (both tools are similarly priced)
  • You need predictable billing — Groove's per-seat model avoids surprise overages
  • Groove's feature bundling aligns with how Customer Support teams actually work day-to-day

Feature Upvote and Groove offer competitively positioned plans [1], with Feature Upvote starting at $49/mo and Groove at Custom pricing. This pricing similarity means value differentiation comes down to feature alignment rather than cost. Feature Upvote provides 3 pricing tiers versus Groove's 1 option, which affects your flexibility and cost-per-tier efficiency as your team scales and usage increases. Feature-wise, Feature Upvote offers 32 total features across its tiers, while Groove provides 0. Map your required features to each tier to determine which tool delivers the capabilities you need at your target price point. With similar pricing, your final decision should prioritize feature requirements, integration ecosystem, and hands-on user experience testing. Request demos or activate trials with both vendors to validate long-term fit before committing to annual contracts.

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Frequently Asked Questions: Feature Upvote vs Groove

How many pricing plans does Feature Upvote have vs Groove?
Feature Upvote offers 3 pricing plans, while Groove offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Does Feature Upvote or Groove offer custom enterprise pricing?
Yes, both Feature Upvote and Groove offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Feature Upvote and Groove use?
Feature Upvote uses a flat pricing model, while Groove uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Feature Upvote and Groove compare for Customer Support?
Both Feature Upvote and Groove are Customer Support tools. Feature Upvote offers 3 plans starting at $49/mo, while Groove offers 1 plan starting at Custom pricing. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. Feature Upvote Official PricingVendor pricing page
  2. Groove Official PricingVendor pricing page

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