Canny vs Groove: Pricing Comparison 2026
Side-by-side pricing comparison of Canny and Groove. See all plans, features, and costs at a glance.
Bottom line: Groove starts at $0.5/mo, making it $79/mo cheaper than Canny ($79/mo). Canny offers a free plan.
Last updated: August 24, 2026
Canny vs Groove: Quick Pricing Facts
| Feature | Canny | Groove |
|---|---|---|
| Starting Price | $79/mo | $0.5/mo |
| Number of Plans | 3 | 3 |
| Free Tier | Yes | Yes |
| Pricing Model | flat | per-seat |
| Annual Discount | N/A | N/A |
Groove is the more affordable option, starting at $0.5/mo compared to Canny's $79/mo. Both are Customer Support tools with 6 combined pricing plans and 27 features compared. At comparable tiers, the monthly price difference is $78.5.
Both tools offer free plans, making them accessible for teams on a budget. Canny uses flat pricing while Groove uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Canny Try free |  Groove Try free |
|---|---|---|
| Tier 1 | $0 / month $0/monthCheapest Includes
| Fully Featured Support Platform $0/monthCheapest Includes
|
| Tier 2 | $79 / month billed yearlyPopular $79/month Includes
| AI-First SupportPopular $1/monthCheapest Includes
|
| Tier 3 | Let's talk Custom pricing Includes
| Enterprise Custom pricing Includes
|
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Ready to get started? Try either tool free — no credit card required.
Which Should You Choose?
Choose Canny if:
- •You need a product feedback and feature voting platform
- •You want roadmap and changelog tools alongside feedback management
- •You need to close the product feedback loop with your users
Choose Groove if:
- •You need a simple helpdesk for small to mid-sized teams
- •You want email-based ticketing with knowledge base and live chat
- •You need affordable customer support tooling without enterprise complexity
Groove is a helpdesk for small and medium businesses starting at $12/user/month. Canny is a product feedback platform starting at $79/month. Groove handles customer support requests. Canny handles product improvement requests. Both serve different teams and different workflows. Small SaaS companies might need both.
Frequently Asked Questions: Canny vs Groove
Which is cheaper, Canny or Groove?
How many pricing plans does Canny have vs Groove?
Does Canny or Groove offer a free plan?
What is the most popular Canny plan?
What is the most popular Groove plan?
Does Canny or Groove offer custom enterprise pricing?
What pricing models do Canny and Groove use?
Sources
- Canny Official Pricing- Vendor pricing page
- Groove Official Pricing- Vendor pricing page
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