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Chatwoot vs Feature Upvote: Pricing Comparison 2026

Side-by-side pricing comparison of Chatwoot and Feature Upvote. See all plans, features, and costs at a glance.

Bottom line: Chatwoot starts at $19/mo, making it $30/mo cheaper than Feature Upvote ($49/mo). Chatwoot offers a free plan.

Last updated: July 2, 2026

Data compiled by Arthur Jacquemin
Updated July 2, 2026
Try Chatwoot freeTry Feature Upvote freePrice updated 2d agoPrice updated 2d ago

Chatwoot vs Feature Upvote: Quick Pricing Facts

FeatureChatwootFeature Upvote
Starting Price$19/mo$49/mo
Number of Plans43
Free TierYesNo
Pricing Modelopen-sourceflat
Annual DiscountN/AN/A

Chatwoot is the more affordable option, starting at $19/mo compared to Feature Upvote's $49/mo. Both are Customer Support tools with 7 combined pricing plans and 55 features compared.

Chatwoot stands out with a free plan for getting started. Chatwoot uses open-source pricing while Feature Upvote uses flat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Chatwoot
Chatwoot
Try free
Feature Upvote
Feature Upvote
Try free
Tier 1
Hacker
$0/monthCheapest
Includes
  • Conversations
  • 500/month
  • Live chat
  • Data retention
  • 30 days
Indie
$49/month
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Same day support
Tier 2
Startups
$19/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 300 credits
  • Data retention
  • 1 year
Standard
$99/month
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Priority support
Tier 3
Business
$39/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 500 credits
  • Data retention
  • 2 years
Enterprise
Custom pricing
Includes
  • Contact us if you need any of these:
  • Pricing for more than 10 boards
  • Security audit
  • Custom T&Cs
  • Custom Data Processing Agreement
  • Payment via reseller
Tier 4
Enterprise
$99/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 800 credits
  • Data retention
  • 3 years
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Chatwoot

Open-source customer engagement suite with live chat

View all Chatwoot plans

Feature Upvote

Simple feature request voting board for products

View all Feature Upvote plans

Which Should You Choose?

Choose Chatwoot if:

  • You need a multi-channel customer support inbox with live chat and email
  • You want a self-hosted open-source support platform
  • Your team handles ongoing customer conversations, not just feature requests

Choose Feature Upvote if:

  • You need a simple public board for collecting feature requests and votes
  • You want a lightweight feedback tool with minimal setup
  • Your goal is product feedback collection, not customer support

Feature Upvote is a simple product feedback board starting at $46/month. Chatwoot is an open-source customer support platform. These tools don't overlap - one collects feature ideas, the other handles customer conversations. A product team might use Feature Upvote. A support team uses Chatwoot. Companies building SaaS products often need both.

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Frequently Asked Questions: Chatwoot vs Feature Upvote

Which is cheaper, Chatwoot or Feature Upvote?
As of July 2026, Chatwoot starts at a lower price point. Chatwoot starts at $19/mo while Feature Upvote starts at $49/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Chatwoot have vs Feature Upvote?
Chatwoot offers 4 pricing plans, while Feature Upvote offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Chatwoot or Feature Upvote offer a free plan?
Chatwoot offers a free plan, while Feature Upvote does not. If budget is a concern, Chatwoot lets you get started at no cost.
Does Chatwoot or Feature Upvote offer custom enterprise pricing?
Feature Upvote offers a custom-priced enterprise tier for larger teams. Chatwoot lists all its pricing publicly.
What pricing models do Chatwoot and Feature Upvote use?
Chatwoot uses a open-source pricing model, while Feature Upvote uses flat pricing. The right model depends on your team size and usage patterns.
How do Chatwoot and Feature Upvote compare for Customer Support?
Both Chatwoot and Feature Upvote are Customer Support tools. Chatwoot offers 4 plans starting at $19/mo, while Feature Upvote offers 3 plans starting at $49/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Chatwoot Official Pricing- Vendor pricing page
  2. Feature Upvote Official Pricing- Vendor pricing page

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