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Groove vs HappyFox: Pricing Comparison 2026

Side-by-side pricing comparison of Groove and HappyFox. See all plans, features, and costs at a glance.

Bottom line: Groove starts at Custom pricing and HappyFox starts at $21/mo. Compare all 5 pricing tiers side by side.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Groove vs HappyFox: Quick Pricing Facts

FeatureGrooveHappyFox
Starting PriceCustom pricing$21/mo
Number of Plans14
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Groove and HappyFox are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 5 pricing plans with 31 features compared, so the best choice comes down to which features match your needs.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
HappyFox
HappyFox
Try it free
Tier 1
2,000 growing businesses have already made the switch.
Custom pricing
Start with 2,000 growing businesses have already made the switch.
Basic
$21/monthCheapest
Includes
  • Unlimited Tickets
  • Omnichannel Ticket Creation
  • SLA Management
  • Knowledge Base
  • SSO (GSuite/SAML/Azure)
  • Up to 5 Agents
Start with Basic
Tier 2
Team
$39/monthCheapest
Includes
  • Everything in Basic, and:
  • Multi-brand Helpdesk
  • Custom Email
  • Custom Domain
  • Custom Roles and Permissions
  • Custom Ticket Queues
  • 24/5 Email Support
  • Optional EU Data Center
Start with Team
Tier 3
ProPopular
$89/monthCheapest
Includes
  • Everything in Team, and:
  • Proactive Agent Collision
  • Task Management
  • Asset Management
  • Scheduled Tickets
  • IP-Based Restriction
  • Load Balanced Ticket Assignment
  • Password Policy Management
  • 24/7 Email Support
  • Uptime SLA
Start with Pro
Tier 4
Enterprise PRO
Custom pricing
Includes
  • Everything in Pro, and:
  • Agent Scripting
  • 2 TB Attachment Store
  • All-time Reporting History
  • Advanced Audit Logs
  • 24/7 Phone Support
  • Customer Success Manager
Start with Enterprise PRO

Swipe to compare plans →

Groove

Simple helpdesk software for small businesses

View all Groove plans

HappyFox

Help desk and customer support ticketing system

View all HappyFox plans
Our Pick

HappyFox

HappyFox offers 4 tiers vs 1.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: HappyFox

Try HappyFox free

Which Should You Choose?

Choose Groove if:

  • You prioritize Groove's user experience and interface over price (both tools are similarly priced)
  • You want Groove's approach to incremental feature unlocking across its 1 pricing tier
  • Groove keeps its feature set lean, which means faster onboarding and less complexity

Choose HappyFox if:

  • You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—HappyFox offers 31 additional features across its plans
  • You prioritize HappyFox's user experience and interface over price (both tools are similarly priced)

Groove and HappyFox offer competitively positioned plans [1], with Groove starting at Custom pricing and HappyFox at $21/mo. This pricing similarity means value differentiation comes down to feature alignment rather than cost. Groove provides 1 pricing tier versus HappyFox's 4 options, which affects your flexibility and cost-per-tier efficiency as your team scales and usage increases. Feature-wise, Groove offers 0 total features across its tiers, while HappyFox provides 31. Map your required features to each tier to determine which tool delivers the capabilities you need at your target price point. With similar pricing, your final decision should prioritize feature requirements, integration ecosystem, and hands-on user experience testing. Request demos or activate trials with both vendors to validate long-term fit before committing to annual contracts.

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Frequently Asked Questions: Groove vs HappyFox

How many pricing plans does Groove have vs HappyFox?
Groove offers 1 pricing plan, while HappyFox offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular HappyFox plan?
The Pro plan is HappyFox's most popular tier, priced at $89/mo. Key features include Everything in Team, and:, Proactive Agent Collision, Task Management.
Does Groove or HappyFox offer custom enterprise pricing?
Yes, both Groove and HappyFox offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
How do Groove and HappyFox compare for Customer Support?
Both Groove and HappyFox are Customer Support tools. Groove offers 1 plan starting at Custom pricing, while HappyFox offers 4 plans starting at $21/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. Groove Official PricingVendor pricing page
  2. HappyFox Official PricingVendor pricing page

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