Chatwoot vs Groove: Pricing Comparison 2026
Side-by-side pricing comparison of Chatwoot and Groove. See all plans, features, and costs at a glance.
Bottom line: Groove starts at $0.5/mo, making it $19/mo cheaper than Chatwoot ($19/mo). Chatwoot offers a free plan.
Last updated: July 6, 2026
Groove - Groove for simplicity; Chatwoot for self-hosting and data control.
Chatwoot vs Groove: Quick Pricing Facts
| Feature | Chatwoot | Groove |
|---|---|---|
| Starting Price | $19/mo | $0.5/mo |
| Number of Plans | 4 | 3 |
| Free Tier | Yes | Yes |
| Pricing Model | open-source | per-seat |
| Annual Discount | N/A | N/A |
Groove is the more affordable option, starting at $0.5/mo compared to Chatwoot's $19/mo. Both are Customer Support tools with 7 combined pricing plans and 41 features compared.
Both tools offer free plans, making them accessible for teams on a budget. Chatwoot uses open-source pricing while Groove uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Chatwoot Try free |  Groove Try free |
|---|---|---|
| Tier 1 | Fully Featured Support Platform $0/monthCheapest Includes
| |
| Tier 2 | Startups $19/month Includes
| AI-First SupportPopular $1/monthCheapest Includes
|
| Tier 3 | Business $39/monthCheapest Includes
| Enterprise Custom pricing Includes
|
| Tier 4 | Enterprise $99/monthCheapest Includes
| - |
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Groove
Groove for simplicity; Chatwoot for self-hosting and data control.
Based on pricing data only. Review the full comparison below for your specific needs.
Try Groove freeFree plan availableWhich Should You Choose?
Choose Chatwoot if:
- •You want open-source software you can self-host for free
- •You need multi-channel support including live chat and social
- •Your team values data control over managed convenience
Choose Groove if:
- •You need a simple, clean help desk for a small team
- •You want a managed SaaS solution without infrastructure overhead
- •You prefer Groove's straightforward shared inbox without the complexity
Groove is a simple help desk starting at $16/agent/month, aimed at small businesses that want clean shared inbox features without complexity. Chatwoot is open-source with more channel coverage but requires setup. For a non-technical team that wants to start quickly, Groove is lower friction. For teams that want to self-host and control their data, Chatwoot makes more sense.
Frequently Asked Questions: Chatwoot vs Groove
Which is cheaper, Chatwoot or Groove?
How many pricing plans does Chatwoot have vs Groove?
Does Chatwoot or Groove offer a free plan?
What is the most popular Groove plan?
Does Chatwoot or Groove offer custom enterprise pricing?
What pricing models do Chatwoot and Groove use?
How do Chatwoot and Groove compare for Customer Support?
Sources
- Chatwoot Official Pricing- Vendor pricing page
- Groove Official Pricing- Vendor pricing page
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