Freshdesk vs Groove: Pricing Comparison 2026
Side-by-side pricing comparison of Freshdesk and Groove. See all plans, features, and costs at a glance.
Bottom line: Groove starts at $0.5/mo, making it $19/mo cheaper than Freshdesk ($19/mo). Groove offers a free plan.
Last updated: July 6, 2026
Groove - Groove offers a free plan, starts at $18.5/mo lower ($0.5/mo vs $19/mo).
Freshdesk vs Groove: Quick Pricing Facts
| Feature | Freshdesk | Groove |
|---|---|---|
| Starting Price | $19/mo | $0.5/mo |
| Number of Plans | 3 | 3 |
| Free Tier | No | Yes |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Groove is the more affordable option, starting at $0.5/mo compared to Freshdesk's $19/mo. Both are Customer Support tools with 6 combined pricing plans and 18 features compared. At comparable tiers, the monthly price difference is $54.5.
Groove stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Freshdesk Try freeAffiliate |  Groove Try free |
|---|---|---|
| Tier 1 | Growth $19/month | Fully Featured Support Platform $0/monthCheapest Includes
|
| Tier 2 | ProPopular $55/month | AI-First SupportPopular $1/monthCheapest Includes
|
| Tier 3 | Enterprise $89/monthCheapest | Enterprise Custom pricing Includes
|
← Swipe to compare plans →
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Frequently Asked Questions: Freshdesk vs Groove
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Sources
- Freshdesk Official Pricing- Vendor pricing page
- Groove Official Pricing- Vendor pricing page
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