Help Scout vs HelpCrunch: Pricing Comparison 2026
Side-by-side pricing comparison of Help Scout and HelpCrunch. See all plans, features, and costs at a glance.
Bottom line: HelpCrunch starts at $15/mo, making it $10/mo cheaper than Help Scout ($25/mo). Neither offers a free plan.
Last updated: August 24, 2026
HelpCrunch - HelpCrunch starts at $10/mo lower ($15/mo vs $25/mo), offers 8 tiers vs 3.
Help Scout vs HelpCrunch: Quick Pricing Facts
| Feature | Help Scout | HelpCrunch |
|---|---|---|
| Starting Price | $25/mo | $15/mo |
| Number of Plans | 3 | 8 |
| Free Tier | No | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
HelpCrunch is the more affordable option, starting at $15/mo compared to Help Scout's $25/mo. Both are Customer Support tools with 11 combined pricing plans and 37 features compared.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Help Scout Try free |  HelpCrunch Try free |
|---|---|---|
| Tier 1 | Standard $25/month Includes
| This number includes $15/monthCheapest Includes
|
| Tier 2 | PlusPopular $45/month Includes
| This number includes $25/monthCheapest Includes
|
| Tier 3 | Pro $75/monthCheapest Includes
| This number includes $620/month Includes
|
| Tier 4 | - | This is the tool I was looking for Custom pricing |
| Tier 5 | - | Great all-around customer support and outreach platform Custom pricing |
| Tier 6 | - | Best option for small businesses Custom pricing |
| Tier 7 | - | Excellent platform for customer interaction with great support Custom pricing |
| Tier 8 | - | Incredibly useful site for customer experience Custom pricing |
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Frequently Asked Questions: Help Scout vs HelpCrunch
Which is cheaper, Help Scout or HelpCrunch?
How many pricing plans does Help Scout have vs HelpCrunch?
What is the most popular Help Scout plan?
Does Help Scout or HelpCrunch offer custom enterprise pricing?
How do Help Scout and HelpCrunch compare for Customer Support?
Sources
- Help Scout Official Pricing- Vendor pricing page
- HelpCrunch Official Pricing- Vendor pricing page
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