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Customer Support

Gorgias vs HelpCrunch: Pricing Comparison 2026

Side-by-side pricing comparison of Gorgias and HelpCrunch. See all plans, features, and costs at a glance.

Bottom line: Gorgias starts at $10/mo, making it $5/mo cheaper than HelpCrunch ($15/mo). Neither offers a free plan.

Last updated: August 24, 2026

Data compiled by Arthur Jacquemin
Updated August 24, 2026
Try Gorgias freeAffiliateTry HelpCrunch freePrice updated 8d ago
Best Value

HelpCrunch - HelpCrunch offers 8 tiers vs 5.

Gorgias vs HelpCrunch: Quick Pricing Facts

FeatureGorgiasHelpCrunch
Starting Price$10/mo$15/mo
Number of Plans58
Free TierNoNo
Pricing Modelusage-basedper-seat
Annual DiscountN/AN/A

Gorgias is the more affordable option, starting at $10/mo compared to HelpCrunch's $15/mo. Both are Customer Support tools with 13 combined pricing plans and 12 features compared.

Gorgias uses usage-based pricing while HelpCrunch uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Gorgias
Gorgias
Try freeAffiliate
HelpCrunch
HelpCrunch
Try free
Tier 1
Starter
$10/monthCheapest
This number includes
$15/month
Includes
  • Manual replies from the inbox
  • One-time email blasts to your customers
  • Emails from automated campaigns
  • Auto-resend of chat messages by email if unread
Tier 2
Basic
$50/month
This number includes
$25/monthCheapest
Includes
  • Manual replies from the inbox
  • One-time email blasts to your customers
  • Emails from automated campaigns
  • Auto-resend of chat messages by email if unread
Tier 3
Pro
$300/monthCheapest
This number includes
$620/month
Includes
  • Manual replies from the inbox
  • One-time email blasts to your customers
  • Emails from automated campaigns
  • Auto-resend of chat messages by email if unread
Tier 4
Advanced
$750/monthCheapest
This is the tool I was looking for
Custom pricing
Tier 5
Enterprise
Custom pricing
Great all-around customer support and outreach platform
Custom pricing
Tier 6
-
Best option for small businesses
Custom pricing
Tier 7
-
Excellent platform for customer interaction with great support
Custom pricing
Tier 8
-
Incredibly useful site for customer experience
Custom pricing

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Gorgias

Helpdesk for ecommerce with deep Shopify integration

View all Gorgias plans

HelpCrunch

Customer communication platform with chat, email, and popups

View all HelpCrunch plans

Frequently Asked Questions: Gorgias vs HelpCrunch

Which is cheaper, Gorgias or HelpCrunch?
As of September 2026, Gorgias starts at a lower price point. Gorgias starts at $10/mo while HelpCrunch starts at $15/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Gorgias have vs HelpCrunch?
Gorgias offers 5 pricing plans, while HelpCrunch offers 8 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Gorgias or HelpCrunch offer custom enterprise pricing?
Yes, both Gorgias and HelpCrunch offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Gorgias and HelpCrunch use?
Gorgias uses a usage-based pricing model, while HelpCrunch uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Gorgias and HelpCrunch compare for Customer Support?
Both Gorgias and HelpCrunch are Customer Support tools. Gorgias offers 5 plans starting at $10/mo, while HelpCrunch offers 8 plans starting at $15/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Gorgias Official Pricing- Vendor pricing page
  2. HelpCrunch Official Pricing- Vendor pricing page

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