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Customer Support

Gorgias vs HelpCrunch: Pricing Comparison 2026

Side-by-side pricing comparison of Gorgias and HelpCrunch. See all plans, features, and costs at a glance.

Bottom line: Gorgias starts at $10/mo and HelpCrunch starts at Custom pricing. Compare all 7 pricing tiers side by side.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Gorgias freeAffiliateTry HelpCrunch freePrice updated 11d agoPrice updated 11d ago
Best Value

Gorgias - Gorgias offers 5 tiers vs 2.

Gorgias vs HelpCrunch: Quick Pricing Facts

FeatureGorgiasHelpCrunch
Starting Price$10/moCustom pricing
Number of Plans52
Free TierNoNo
Pricing Modelusage-basedper-seat
Annual DiscountN/AN/A

Gorgias and HelpCrunch are both priced at $10/mo, making them equally accessible Customer Support tools. Together they offer 7 pricing plans with 0 features compared, so the best choice comes down to which features match your needs.

Gorgias uses usage-based pricing while HelpCrunch uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Gorgias
Gorgias
Try freeAffiliate
HelpCrunch
HelpCrunch
Try free
Tier 1
Starter
$10/monthCheapest
Start with Starter
AI conversations
Custom pricing
Start with AI conversations
Tier 2
Basic
$50/monthCheapest
Start with Basic
AI data sources
Custom pricing
Start with AI data sources
Tier 3
Pro
$300/monthCheapest
Start with Pro
-
Tier 4
Advanced
$750/monthCheapest
Start with Advanced
-
Tier 5
Enterprise
Custom pricing
Start with Enterprise
-

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Gorgias

Helpdesk for ecommerce with deep Shopify integration

View all Gorgias plans

HelpCrunch

Customer communication platform with chat, email, and popups

View all HelpCrunch plans

Frequently Asked Questions: Gorgias vs HelpCrunch

How many pricing plans does Gorgias have vs HelpCrunch?
Gorgias offers 5 pricing plans, while HelpCrunch offers 2 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Gorgias or HelpCrunch offer custom enterprise pricing?
Yes, both Gorgias and HelpCrunch offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Gorgias and HelpCrunch use?
Gorgias uses a usage-based pricing model, while HelpCrunch uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Gorgias and HelpCrunch compare for Customer Support?
Both Gorgias and HelpCrunch are Customer Support tools. Gorgias offers 5 plans starting at $10/mo, while HelpCrunch offers 2 plans starting at Custom pricing. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Gorgias Official Pricing- Vendor pricing page
  2. HelpCrunch Official Pricing- Vendor pricing page

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