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Customer Support

HelpCrunch vs LiveChat: Pricing Comparison 2026

Side-by-side pricing comparison of HelpCrunch and LiveChat. See all plans, features, and costs at a glance.

Bottom line: HelpCrunch starts at Custom pricing and LiveChat starts at $19/mo. Compare all 6 pricing tiers side by side.

Last updated: August 10, 2026

Data compiled by Arthur Jacquemin
Updated August 10, 2026
Try HelpCrunch freeTry LiveChat freePrice updated 4d agoPrice updated 4d ago
Best Value

LiveChat - LiveChat offers 4 tiers vs 2.

HelpCrunch vs LiveChat: Quick Pricing Facts

FeatureHelpCrunchLiveChat
Starting PriceCustom pricing$19/mo
Number of Plans24
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

HelpCrunch and LiveChat are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 6 pricing plans with 33 features compared, so the best choice comes down to which features match your needs.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
HelpCrunch
HelpCrunch
Try free
LiveChat
LiveChat
Try free
Tier 1
AI conversations
Custom pricing
Starter
$19/monthCheapest
Includes
  • Text Intelligence
  • Track up to 100 visitors
  • 1 recurring campaign
  • 60-day chat history
  • Basic widget customization
  • 24/7/365 Support
  • 1 user
Tier 2
AI data sources
Custom pricing
Team
$49/monthCheapest
Includes
  • Text Intelligence
  • Track up to 400 visitors
  • Unlimited campaigns
  • Unlimited chat history
  • Full widget customization
  • Basic reporting
  • Unlimited users
Tier 3
-
Business
$79/monthCheapest
Includes
  • Text Intelligence
  • Track up to 1000 visitors
  • Work scheduler
  • Staffing prediction
  • On-demand reporting
  • Advanced reporting
  • Agent performance
  • SMS and Apple Messages for Business
Tier 4
-
Enterprise
Custom pricing
Includes
  • Text Intelligence
  • Customize tracking limit
  • Support from Product Expert
  • Dedicated onboarding
  • White label chat widget
  • Software engineer support
  • Single Sign-on (SSO)
  • HIPAA Compliance
  • Alternative payment terms
  • Professional services
  • Service level agreements (SLAs)

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HelpCrunch

Customer communication platform with chat, email, and popups

View all HelpCrunch plans

LiveChat

Live chat and help desk software for customer service

View all LiveChat plans

Frequently Asked Questions: HelpCrunch vs LiveChat

How many pricing plans does HelpCrunch have vs LiveChat?
HelpCrunch offers 2 pricing plans, while LiveChat offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does HelpCrunch or LiveChat offer custom enterprise pricing?
Yes, both HelpCrunch and LiveChat offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
How do HelpCrunch and LiveChat compare for Customer Support?
Both HelpCrunch and LiveChat are Customer Support tools. HelpCrunch offers 2 plans starting at Custom pricing, while LiveChat offers 4 plans starting at $19/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. HelpCrunch Official Pricing- Vendor pricing page
  2. LiveChat Official Pricing- Vendor pricing page

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